Your ability to engage patients effectively has never been more vital than it is today. Changing demands and ongoing disruptions in healthcare put a premium on more reliable patient engagement. Only through modern patient engagement solutions can you overcome these challenges to connect better with patients, book more appointments, and generate greater revenue.

Solutionreach is transforming healthcare through communication by making it accessible, modern, and personal. By allowing providers to stay connected to patients throughout the care journey, healthcare organizations can optimize health and financial outcomes while creating a better patient experience. Solutionreach is the leader in patient engagement solutions and innovation. The first to send a text message in healthcare, the company now serves over 25,000 customers and facilitates one billion messages a year to 80 million patients in the U.S.

Each HealthAdvisor title includes a health status assessment with scoring logic and risk-specific calls to action (CTAs). The interactive dashboard provides marketers a HIPAA-compliant process to access user lead information with overall performance (starts, completions, and risk levels).

• Identify at-risk patients based on their self-reported input and target them in real time with creative and messaging
• Empower consumers with accessible editorial and actionable education
• Engage at-risk consumers with relevant health topic-specific assessments through social, SEM, email, and direct mail tactics
• Attract, acquire, and convert with branded campaign pages and microsites that offer actionable next steps
• Motivate future treatment with personalized messaging via integration with your marketing automation

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

N/A

Intelligent Patient Education & Outreach via eNewsletters

Patients forget most of what they are told by their provider. One great way to stay connected with patients between visits and help ensure they follow instructions is through newsletters. Solutionreach patient education newsletters can be customized and personalized so they’re relevant to the patient. There’s none of that “one size fits all” business. Send anything from a series on diabetes care to a message about taking medications as prescribed to a quick newsletter on upcoming office closures or a free screening event.

Leverage Solutionreach’s professionally designed, customizable newsletter templates and create your own educational content or select from a library of pre-written articles.

• A friendlier, less clinical tone with positive, empathetic, and inclusive language
• A reading level, healthcare language and terms, and results that are more current, recognizable, and cater to various learning styles, backgrounds, and preferences
• Sensitivity around gender identity, race, and ethnicity
• Comprehensive selection of topics, with new titles added regularly, including by client request