Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement. Through our dedicated, 1:1 engagement channel, the Relay Feed, we deepen relationships with customers while improving business outcomes. Our goal is to maximize customer lifetime value by catalyzing mutually beneficial engagements between our clients and their customers. Recognized by top industry analysts, Relay has served more than 100 industry-leading clients and 70 million end users across numerous verticals, including health insurance and financial services.

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Feed technology helps companies have healthier and happier members.

Companies using Relay Feeds saw a reduction of 14% in non-emergency ER visits.

For Health Payers, membership renewals have more to do with member satisfaction than people think.
Using Relay Feeds, one client saw a 22% increase in member renewals.

Specialty Pharmas and Biopharmas use Relay Feeds for refill communications.
One Pharma saw a 92% action rate in medication refills when engaging patients through the Relay Feed.

Location, Location, Location

Let’s face it, we’re on our devices all the time. That’s why, in addition to print options, we deliver patient education across mobile, desktop, and video, wherever and whenever it works best.

Go Beyond the Handout

Provide health education for every encounter and at every touchpoint. Whether you’re looking for easy-to-understand patient instructions, engaging videos, or user-tested decision aids, we’ve got every care moment covered.

Empower and Engage

It’s a fact: patients who are more engaged excel in self-management. Help patients succeed in their health goals with health education that’s easy to understand, offered in multiple languages, and crafted to motivate healthy behaviors.

Get the most out of your Healthwise solution with expert advice, training, and support. We identify new opportunities, help you understand what’s working and where to improve, and know the importance of working closely with you after the sale and implementation.