Connections to better. With a simple text message, get answers from our expert, board-certified pediatricians in 15 minutes. Any time, day or night. You share what’s worrying you; our doctors share personalized answers you need, so you and your child can both feel better.

Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement. Through our dedicated, 1:1 engagement channel, the Relay Feed, we deepen relationships with customers while improving business outcomes. Our goal is to maximize customer lifetime value by catalyzing mutually beneficial engagements between our clients and their customers. Recognized by top industry analysts, Relay has served more than 100 industry-leading clients and 70 million end users across numerous verticals, including health insurance and financial services.

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Real doctors

We connect you to board-certified pediatricians and family medicine doctors who draw on years of expertise and experience.

15-minute text-based responses

Doctors respond quickly, but take all the time you need to cover your concerns thoroughly.

Personalized care

Doctors answer what's on your mind, from rashes, to feeding questions, to dealing with the terrible twos.

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Feed technology helps companies have healthier and happier members.

Companies using Relay Feeds saw a reduction of 14% in non-emergency ER visits.

For Health Payers, membership renewals have more to do with member satisfaction than people think.
Using Relay Feeds, one client saw a 22% increase in member renewals.

Specialty Pharmas and Biopharmas use Relay Feeds for refill communications.
One Pharma saw a 92% action rate in medication refills when engaging patients through the Relay Feed.