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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

With X-Plain at the Bedside, your hospital can deliver up to 2,500 videos through your bedside patient stations. Clients can use diagnostic and procedural coding to automatically push patient-specific health topics to bedside smart TVs. Bedside systems that support interactivity can also document patient completion and comprehension of our videos and tutorials.

About Patient Education Institute:

For the past 26 years, the Patient Education Institute has helped healthcare organizations implement patient education solutions that:

- Improve outcomes by ensuring patient comprehension and compliance.

- Increase efficiency and save staff time.

- Engage the community with campaigns designed to promote public health and prevent disease.

- Increase patient satisfaction scores.

- Manage the expectations of patients and their families to mitigate the risk of medical malpractice complaints and lawsuits.

- Meet regulatory requirements related to informed consent, discharge instructions, and meaningful use.

- Increase website traffic and promote our client brands.

Standardize health messages across the health system.

Product Description:

Transforming the television system into a communication hub providing education, empowerment, education, efficiency, and digital enablement. Built on an open architecture that integrates with your EHR and other HIT, the IPS facilitate care collaboration amongst patients, families and providers improving outcomes and experience for patients and efficiency and job satisfaction for providers. Key features include:

  • Automated and On-Demand video education with learning verification and documentation back to the medical record
  • Patient Empowerment features including meal ordering, room lighting and temperature controls, service requests
  • Real Time Feedback surveys and service recovery shown to improve HCAHPS scores
  • Extensive entertainment included TV, feature length movies, books on tape, relaxation videos
  • Digital Whiteboards and digital door signs surface key information in real time to enhance care and communication
  • Video Connect Telepresence and Picture sharing

The pCare IPS is the 9-time winner of the Best in KLAS award in the IPS category

About pCare:

pCare’s cross continuum, patient engagement solutions help healthcare providers educate and collaborate with patients. The pCare open platform integrates with existing EHR/EMR systems, patient portals, and digital health applications to connect patients, families and care partners. Recognized by KLAS as the quality leader in the interactive patient systems category, pCare is the partner leading healthcare organizations trust to improve care quality, patient outcomes, and financial performance.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Evidence-Based Medical Content We rely on quality medical and academic research, healthcare best practices, and recommendations from medical experts when developing our written materials. At least one member of the Medical Advisory Board collaborates with our writers to ensure that each title in the X-Plain® library meets national guidelines and standards of care for evidence-based medicine. Unbiased Health Information Health information is most useful when it puts the patient’s needs first. This guiding principle ensures that any discussion about treatment options is free of advertising and other forms of bias.

Many clients use diagnostic and procedural coding to automatically push patient-specific health topics to bedside smart TVs. Bedside systems that support interactivity can also document patient completion and comprehension of our videos and tutorials.

Interactive Tutorials X-Plain tutorials are self-paced, interactive learning tools. The programs feature animations, illustrations, and large text to engage the viewer, as well as on-screen prompts and interactive questions with corrective feedback to ensure understanding. Videos X-Plain videos are multimedia presentations that are designed to educate patients and improve health outcomes while saving staff time. The videos are self-playing versions of the interactive tutorials. Illustrated Handouts Illustrated handouts present comprehensive information on a health topic through text and illustrations. The handouts use large fonts, short paragraphs and are balanced with white space so that they are easy to read and understand. A Variety of Delivery Methods Clients and partners can deliver X-Plain Patient Education through their EMRs, patient portals, public websites, tablets, and bedside TVs. At home, patients can review content on their mobile phones. Illustrated Handouts Illustrated handouts present comprehensive information on a health topic through text and illustrations. The handouts use large fonts, short paragraphs and are balanced with white space so that they are easy to read and understand. Text The textual content gives detailed information on a health topic in article form. Text Overviews The textual overview includes concise introductory summaries of each health topic, usually in 200 to 300 words.

X-Plain simplifies information through multimedia, including animations, illustrations, and full narration with captions. X-Plain tutorials display interactive questions with feedback to gauge understanding and dispel misconceptions. Content is written around a 6th grade level. Educational Formats for Any Learning Style X-Plain adapts to the learning preferences of each patient. We provide identical content in the form of illustrated handouts, videos, and interactive tutorials. This allows health systems to accommodate varying patient needs while maintaining standardized education across the enterprise.

Many clients use diagnostic and procedural coding to automatically push patient-specific health topics to bedside smart TVs. Bedside systems that support interactivity can also document patient completion and comprehension of our videos and tutorials.

pCare delivers patient education from the leading content providers (Krames, Healthwise, WedMD, Health Nuts, Elsevier) whose content is kept up to date and reviewed.

With ingeterations in place, pCare tracks when content is accessed, completed, along with answere to learning verification questions - all of which can be ported back to an EHR via results message. Additionally, all de-identified transaction data is saved in our system for reporting and can be made available back to clients via data exports.

Patients can interact with the pCare system via a pillow speaker, tablet, or personal device paired to our system. On Screen Displays alert the patient to view education in preparation for discharge as well as present surveys patients complete in order to give staff a pulse check on an admission. Patients can further interact with the system by answering learning verification questions, placing service quests, ordering meds to beds, ordering meals, and managing room temperature and lighting controls.

pCare CareFlows are triggered by both EHR data and interactions with our system to guide the patient during an admission. Available CareFlows include Discharge Planning, Falls Prevention, Infection Control, and Pain Management.

Navigating the system is as easy as using a television remote and it can be done via a person device. The content presented is from validated patient education publishers whose content is not only scientifically accurate but created in accordance with health literacy design priciples. In addition to providing content in multiple languages, our VideoConnect telepresence solution include Language Connect which facilitates 1-click access to video translation services.

pCare intergrates with leading EHR systems which enables prescription and documentation of education transactions. CareFlows further automate the process by dosing information over the duration of an admission.

pCare integrates with leading EHRs including Epic, Oracle Health (Cerner), Meditech, and Altera (Allscripts)

Use Cases

Description:

With X-Plain at the Bedside, your hospital can deliver up to 2,500 videos through your bedside patient stations. Bedside systems that support interactivity can also document patient completion and comprehension of our videos and tutorials.

Pediatric use cases:

X-Plain offers a large pediatric library.

Users:

Patient's at the bedside

Description:

Via the personalized patient portal accesssible on the in-room TV, patient have access to a wide variety of education that can be automatically prescribed via data from the EHR as well as accessed on demand. All education transactions are documented back into the EHR. Via integrations with a variety of HIT, patietns can place service requests, order meals, adjust environmental controls, completed satisfation surverys, and thank nursing staff for their care.  

Pediatric use cases:

Same functionality above with an age-appopriate interface.

Users:

Patients, families, and staff

EHR Integrations

Integrations:

Patient portal, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, ADT, Credentialing, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Meditech, Cerner, Allscripts, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other, Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

pCare has been providing innovative communication, entertainment, and education solutions leveraging television systems for healthcare organizations since the 1950's. This is our are area of expertise that is unmatched in the industry.

We understand how to create a great experience for the patient while complimenting care and improving efficiency of the staff by:

integrating into hospital systems

adopting hospitals workflows

offloading non-clinical tasks from nurses to patients wherever possible.

Backed by 7 decades of experience and expertise, the pCare team compliments and optimized internal resources by taking on the tasks we do best and allowing hospital clinical, IT, and facilities teams to focus on what they do best.

Differentiators vs Competitors:
  • Best in KLAS for Interactive Patient Care System Category for 9 yrs running. (2015 - 2024).
  • Full service provider. pCare can manage setting up the television infrastructure including the wiring and switches, we can supply, provision, and install the television and hardware, we configure the software and train the staff.
  • pCare uses HIPAA certified and Healthcare credentialed staff to install the systems - not 3rd party contractors. We install faster and at a lower cost than any competitor.
  • HITRUST i1 Certified
  • Open Architecture. The pCare Connect API is designed to integrate with client technology and workflows.
  • Trust - We have been wholly focused on serving healthcare clients for over 70 years - longer than anyone else in the industry. With a proven record for technological innovation and superior service, hospital's nationwide trust pCare to deliver.

Keywords

Images

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Videos

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Downloads

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Bedside SS.pdf
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pCare_PrescribedEducation_CaseStudy.pdf

Alternatives

Company Details

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