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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Synchronous Health
Synchronous Health

0 review

Concert Health
Concert Health

0 review

Categories

Solutions

Description

Product Description:

Nearly half of us will experience a behavioral or mental health condition at some point. The challenge is how to be there for those who are dealing with one. First, our specialists deliver telehealth sessions with participants. Then, our Artificial Intelligence-powered virtual assistant Karla provides available support exactly when it’s needed, every hour of every day.

About Synchronous Health:

Nearly half of us will experience a behavioral or mental health condition at some point. The challenge is how to be there for those who are dealing with one. First, our specialists deliver telehealth sessions with participants. Then, our Artificial Intelligence-powered virtual assistant Karla provides available support exactly when it’s needed, every hour of every day.

Product Description:

Through Collaborative Care, an evidence-based model for treating depression and anxiety in primary care settings, Concert Health makes it easy for primary care and women’s health physicians to deliver high-quality behavioral health care and improve clinical outcomes. The company currently operates in 17 states and has cared for over 70,000 patients. 

About Concert Health:

Concert Health is building America’s best behavioral health medical group. Through Collaborative Care, an evidence-based model for treating depression and anxiety in primary care settings, Concert Health makes it easy for primary care and women’s health physicians to deliver high-quality behavioral health care and improve clinical outcomes. The company currently operates in 17 states and has cared for over 70,000 patients. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

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Concert Health is a revolutionary medical group that offers integrated behavioral health services to health plans, hospital systems and medical providers. By utilizing the Collaborative Care model, we enhance the patient experience with a treat-to-target approach, fostering a sustainable service line for our partners, including multi-site practices and some of the nation's largest health systems. With operations nationwide and over 70,000 lives cared for, we have a proven track record of providing effective and comprehensive behavioral health services.

Use Cases

Description:

Our unique approach makes mental health services more effective, accessible and even affordable. We do it through the marriage of technology and human compassion, which enables us to extend support beyond therapy sessions.

In turn, we’re able to streamline the care process, reducing administrative burden and enabling our specialists to focus more on the actual care. And we focus on prevention and early intervention, delivering care in the exact moment it’s needed.

Karla is:

A personal bot that lives on a participant’s smart device, serving as a digital extension of a coach between sessions

Customizable by the patient and coach to communicate with the patient in times of need with the tone and voice that the participant prefers

Aware of what time it is, where the participant is, as well as his or her triggers and preferences for support in times of need

Designed to improve and expedite a person’s recovery rate because she’s always there as a liaison between participant and coach

Interactive with both the participant and the specialist, providing the participant with real-time questions, suggestions and follow-up and the specialist with a real-time account of the effectiveness of Karla’s interventions

Responsive to participants’ unique situations, providing feedback at the right time and place

A data observer that sees important responses to incidents from the participant that inform every subsequent participant-specialist session

Adaptable to participants’ evolving needs based on data and learnings

Pediatric use cases:

None provided

Users:

Health Systems, Participants, Employers, Health Plans, Education Systems

Description:

Every patient deserves access to high-quality behavioral health care. The collaborative care model makes it easier for providers, health systems and health plans to offer integrated behavioral health services alongside trusted primary care professionals.

Pediatric use cases:

The need for high-quality behavioral health services has never been more critical in pediatric care/environments, with depression and anxiety disorders increasing over time in children and adolescents.

Concert Health supports pediatric healthcare providers in addressing behavioral health challenges, ensuring that they have access to a team of psychiatrists, social workers, and care coordination, as well as the latest behavioral health integration research.

By supporting pediatricians with licensed clinicians and psychiatric consultants, patients receive the remote care they need.

Users:

Children ages 6+

EHR Integrations

Integrations:

Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Integrations:

Behavioral health

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, NextGen, athena, Cerner, Allscripts

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Network of Specialists certified in their specialty, empathy and leveraging technology vs. Specialist certified in specialty

True intergration of people and technology vs Techonology OR Human

Clinically-driven, relevant support delivered between sessions where and when it's needed vs. Reactive

Customizable customer specific assessments, content, programs and outcomes goals vs. Standardized Delivery

Length of programs customized to participant need, customer goals, budget and benefit design vs. Predefined

Staffed for results, not efficiency (1:1) vs. 1 to many

Population Insights vs. Not typically done

Differentiators vs EHR Functionality:

Any provider that is helping manage a patient's anxiety, depression, or other behavioral health condition can make a referral to Concert Health. 

Concert Health has expertise in primary care, women’s health, pediatrics, and geriatrics and has psychiatric consultants who are experienced in these areas as well. 

Differentiators vs Competitors:

Concert Health eliminates those roadblocks by leveraging primary care visits to connect patients directly with mental health care.

Concert Health provides a turnkey solution to integrate behavioral health into health care settings. Concert employs an expert clinical team (masters-level collaborative care managers and psychiatric consultants) who provide behavioral health treatment to patients with depression, anxiety, ADHD and other conditions.

Collaborative Care services work in conjunction with a powerful technology platform to track and manage clinical outcomes, provider training, end-to-end implementation support, revenue cycle and financial reporting support as well as process and clinical metric dashboards.

Concert Health offers same-day access to evidence-based care across a population of patients with depression and anxiety, and documents directly in the practice’s electronic health record.

Keywords

Images

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Videos

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karla kai.mp4

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Concert Health - Mind Matters Podcast - EP1.mp4

Downloads

No content provided

Alternatives

Company Details

Founded in 2016

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