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Synchronous Health
Synchronous Health
Overview
Contents
Avia Summary
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Synchronous Health is a solution provided by Synchronous Health. It belongs to multiple categories of digital health solutions including Behavioral Health, Behavioral Health Integration, On-demand Behavioral Health, Improving Engagement & Self-Management, Comprehensive Perinatal Care, Health Equity, Behavioral Health Screening, ED-based Mental Health Interventions, and ED-based SUD Interventions.
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Synchronous Health integrates with major EMRs such as Not applicable.
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Some other resource(s) that may be helpful in learning about Synchronous Health include: A Buyer’s Guide to Digital Behavioral Health and Top Digital Behavioral Health Companies Report
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HELPFUL TOOLS
Synchronous Health Comparisons
About
PRODUCT ATTRIBUTES
COVID-19
Pediatric
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 Organizations
Product capabilities
Behavioral Health Screening
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AVIA GUIDEWhat is behavioral health screening?
Ability to capture patient behavioral health status, inclusive of substance use disorders, using evidence-based assessments.
Behavioral Health Integration
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AVIA GUIDEWhat is behavioral health integration?
Ability to coordinate across a healthcare delivery system or network to provide patients with behavioral health services in inpatient and outpatient sites of care.
On-demand Behavioral Health Support
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AVIA GUIDEWhat is on-demand behavioral health support?
Ability to provide on-demand services and resources that address diagnosed behavioral health needs across the acuity spectrum, either synchronously or asynchronously.
Telemental Services
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AVIA GUIDEWhat is telemental services?
Ability to virtually deliver psychiatry (i.e. telepsychiatry) and/or therapy (i.e. teletherapy) and prescribe medication as applicable.
EHR integration
Integrations: | Behavioral health |
EMR Integration & Relevant Hardware: | Use case dependent |
EMRs Supported: | Not applicable |
Hardware Compatibility: | Not applicable |
Description
Nearly half of us will experience a behavioral or mental health condition at some point. The challenge is how to be there for those who are dealing with one. First, our specialists deliver telehealth sessions with participants. Then, our Artificial Intelligence-powered virtual assistant Karla provides available support exactly when it’s needed, every hour of every day.
Use cases
Description
Our unique approach makes mental health services more effective, accessible and even affordable. We do it through the marriage of technology and human compassion, which enables us to extend support beyond therapy sessions.
In turn, we’re able to streamline the care process, reducing administrative burden and enabling our specialists to focus more on the actual care. And we focus on prevention and early intervention, delivering care in the exact moment it’s needed.
Karla is:
A personal bot that lives on a participant’s smart device, serving as a digital extension of a coach between sessions
Customizable by the patient and coach to communicate with the patient in times of need with the tone and voice that the participant prefers
Aware of what time it is, where the participant is, as well as his or her triggers and preferences for support in times of need
Designed to improve and expedite a person’s recovery rate because she’s always there as a liaison between participant and coach
Interactive with both the participant and the specialist, providing the participant with real-time questions, suggestions and follow-up and the specialist with a real-time account of the effectiveness of Karla’s interventions
Responsive to participants’ unique situations, providing feedback at the right time and place
A data observer that sees important responses to incidents from the participant that inform every subsequent participant-specialist session
Adaptable to participants’ evolving needs based on data and learnings
Users:
Health Systems, Participants, Employers, Health Plans, Education Systems
Differentiators
Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:
Network of Specialists certified in their specialty, empathy and leveraging technology vs. Specialist certified in specialty
True intergration of people and technology vs Techonology OR Human
Clinically-driven, relevant support delivered between sessions where and when it's needed vs. Reactive
Customizable customer specific assessments, content, programs and outcomes goals vs. Standardized Delivery
Length of programs customized to participant need, customer goals, budget and benefit design vs. Predefined
Staffed for results, not efficiency (1:1) vs. 1 to many
Population Insights vs. Not typically done
Diversity, equity, and inclusion practices
DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design
Diversity
Whole person care
Equity informed design
Product Delivery
Engagement options
Privacy
Cultural competence
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Synchronous Health Comparisons
