Long-Term & Post-Acute Care

Few other industries face the regulatory pressures and compliance standards of skilled nursing and long-term care providers. Manage to your labor budget with census- and acuity-driven staffing and monitor staffing levels based on hours per patient day (HPPD) minimums and targets. Ensure you get credit for the care you provide with Payroll-Based Journal reporting software. Boost retention with employee-first technology that promotes work-life balance, rewards contributions and provides instant access to earned wages. And quickly find your next great hire with behavioral assessments that help determine which candidates are the best match for your organization.

Senior Living

The service you provide is essential to your reputation and customer satisfaction. With OnShift, senior living providers gain insights to effectively manage their workforce across all service levels—and quickly adjust them as resident needs change. Providers rely on OnShift's employee-first software to promote work-life balance, recognize and reward employee contributions and ease financial stress. And, even in today's tight labor market, providers can better recruit, attract and retain the staff they need to ensure service excellence and long-term growth.

Continuing Care Retirement Communities

To reduce turnover and improve resident care and services at every level, and in every setting, LPCs and CCRCs need comprehensive visibility into hiring, staffing and engagement. Easily manage employees with multiple positions with OnShift. Gain a holistic view across the entire continuum of care and maximize the use of universal workers across your organization. Ensure you’re staffed consistently, while also creating an employee experience that boosts satisfaction and retention.

I/DD & Behavioral Health

Turnover rates among DSPs and other hourly workers are on the rise. OnShift helps I/DD and behavioral health providers strike the right balance with technologies that help them hire more effectively and efficiently, improve visibility into staffing across programs and group homes and differentiate their organization with automated rewards & instant earned wage access to boost retention.

EMS & Ambulatory

EMS and ambulatory care providers are increasingly challenged to find qualified applicants and manage their hiring process quickly and effectively. Only OnShift provides the EMS industry’s leading solution for recruitment, screening, onboarding and retention, for improved talent acquisition and employee lifecycle management. Behavioral assessments specifically for EMS help providers quickly identify best-fit hires, while customizable workflows and automated reminders ensure candidates don't slip through the cracks.

Home Health & Hospice

Competition for talent is higher than ever as demand for home health and home care services continues to rise. With OnShift, home health and hospice providers can create a memorable candidate experience, one that provides a competitive edge and ensures they're the first to find top candidates. Optimize your hiring experience and reduce time-to-hire all from one robust, easy-to-use system.

• Athena Health Care Systems
• Belmont Village Senior Living
• Oaks Senior Living
• Touchstone Communities
• Singh Senior Living

Patient Claims & Billing

All-Payer Revenue Cycle Management

Keep revenue flowing with a powerful tool that helps staff focus on real-time eligibility checks, claims status tracking and simple payment posting for both government and commercial claims.

Medicare Revenue Cycle Management

Automate your Medicare billing management with specialized software that corrects complex and multi-step claims, flags receivables at risk and allows you to perform easy eligibility look-ups.

Patient Payment

Patient Payment Management is a comprehensive patient payment software that enables you to capture more revenue and improve patient satisfaction.

Revenue Cycle Management Analytics

Improve first-pass yield on all claims. Inovalon All-Payer RCM Intelligence delivers analytic dashboards to identify performance trends, enabling decision makers to easily discover, predict, visualize, model, and manage data all in one application.

All-Payer Claims Management

Our easy-to-use electronic claims management application allows users to submit, edit and receive claims for Medicare, Medicaid and thousands of commercial insurance companies – all in one place.

Patient Statements

Inovalon Patient Statement Management software provides your patients easy-to-read breakdowns of outstanding balances, with statements white labeled to your organization.

Medicare ADR Submission

Simplify your process of secure submission, tracking, and reporting for Medicare claim review programs. This specialized software features connectivity to multiple Medicare esMD programs including ADR, RAC Audits, first- and second-level appeals, PERM, CERT, and more.

Medicare Claims Management

Medicare File Submission is a secure claims submission and remittance advice solution, giving you fast, automated processing and payment of Medicare claims.

Patient Access

Patient Registration

Reduce downstream denials and reimbursement delays through accurate patient data collection at intake. Empower staff to validate patient identity, verify eligibility, and identify all available insurance coverage, all within a few steps powered by a single patient registration software application.

Healthcare Insurance Coverage Discovery

Insurance Discovery reduces uncompensated care and underpayments by identifying active billable coverage previously unknown to the provider. Using sophisticated search capabilities, this solution identifies if patients have multiple active payers to help boost reimbursement opportunities.

All-Payer Health Insurance Eligibility Verification

Eligibility Workflow streamlines patient access and billing workflows by enabling staff to assign and prioritize patients, payers, and tasks during eligibility verification. This technology goes beyond basic eligibility needs, providing a dashboard to confirm, manage, and store every inquiry.

Healthcare Propensity to Pay

Realize the power of patient identity verification combined with custom propensity to pay scoring in one easy-to-use, cloud-based healthcare application. Lower the risk of uncompensated care and collect more revenue with more patient data readily available to make better-informed billing decisions.

Medicare Eligibility Verification

Get fast, detailed eligibility status and medical benefit information, without the hassle of juggling multiple login IDs and passwords. Eligibility Verification Medicare software enables you to submit inquiries 24/7 and receive real-time responses.

Medicare DDE/FISS Connectivity

Direct Data Exchange Verification delivers secure, online connections for Part A and Part B providers. If you need connectivity to DDE through the Professional Provider Telecommunication Network (PPTN), Regional Home Health and Hospice Intermediary (RHHI), or Claim Status Inquiry (CSI), we have you covered.

Patient Engagement

Telehealth

Inovalon’s Virtual Care software is user-friendly, reliable, and built by a team of healthcare experts with the full patient journey in mind. The solution easily integrates with eligibility, claims, and patient payment tools powered by the Inovalon ONE Platform, so you can bring key care delivery functions into one place.

• Chocta Nation Health Care Center (OK)
• Guardian Angels Senior Services
• Marshall Medical Center (CA) 
• Phelps Memorial Health Center
• Quality Care ER (TX)