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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
On-Call Hub
On-Call Hub

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Categories

Solutions

Description

Product Description:
On-Call Hub is a cloud-based, enterprise platform for nurse-led triage and RPM/CCM Care Management, with an intuitive interface enabling faster, more accurate triage to get patients the right care at the right time and place. Integration with industry-standard Schmitt-Thompson protocols ensure clinically appropriate care recommendations and risk mitigation for physicians, hospitals, and health systems.
About On-Call Hub:

None provided

Product Description:

The Rimidi Platform is a disease management tool that allows the patient and his or her physician to effectively manage diseases together. The comprehensive solution includes remote patient monitoring and chronic care management capabilities, clinical decision support tools, disease management insights, and patient engagement tools, enabling healthcare providers to identify gaps in care management and the steps needed to close those gaps.

Rimidi combines patient-generated health data from connected devices with clinical data from EHRs to drive patient-specific clinical insights and actions via embedded clinical decision support cards. The platform integrates with glucometers, CGMs, blood pressure cuffs, scales, pulse oximeters, digital inhalers, and more.

Rimidi's platform supports disease management for the following conditions: 

  • Diabetes
  • Hypertension
  • Heart Failure
  • Obesity
  • Chronic Kidney Disease
  • Maternal Health, including antepartum and postpartum hypertension or diabetes
  • COPD
  • Asthma
  • Fatty Liver
About Rimidi:

Created by clinicians, for clinicians, Rimidi is a digital health company that supports healthcare providers in the delivery of remote patient monitoring and chronic disease management with EHR-integrated software, services, and connected devices. By combining clinical data from the EHR with data from connected devices and patient surveys, Rimidi enables guideline-based management and prioritization of highest-need patients. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Rimidi integrates with a broad portfolio of medical devices, including cellular glucometers, blood pressure cuffs, scales, and pulse oximeters. Rimidi integrates with leading Continuous Glucose Monitors, including FreeStyle Libre, Dexcom, and Eversense. In addition, Rimidi integrates with Adherium's Hailie® Smartinhaler®.

Rimidi's clinical decision support engine drives clinical insights and actions from RPM alerts to guideline and protocol adherence.

Rimidi supports two-way text messaging between the patient and the care team.

Cellular-enabled devices are easy-to-use and do not require the patient to have access to home WiFi or even a smart phone. Rimidi supports texting a patient in their native language, and our clinical monitoring staff can support multilingual needs.

Rimidi has ready-to-use care plan templates that can be customized for use in CCM or other disease management initiatives.

The Rimidi platform most often operates as a Single Sign On (“SSO”) to the provider’s EHR, either through SMART on FHIR or Security Assertion Markup Language (SAML) depending on the EHR. Rimidi has established integrations with most major EHRs, including eClinicalWorks, Epic, OCHIN, Oracle Cerner, Veradigm, athenahealth, and Meditech. Integrations enable Rimidi to pull relevant clinical data into the platform to support gap in care closure and provide robust disease context next to the RPM data. In addition, Rimidi can write back documents (RPM summaries, care plans, etc.) or support HL7 workflows for discrete data write back.

Platform Support: Rimidi has a Client Success team that is dedicated to our customers from program design through implementation that continues for the life of the engagement. Your Client Success Manager (CSM) will come onsite for training and provide additional virtual training sessions as needed. Your CSM and support staff are engaged with you through all aspects of the program, including the set-up of the Rimidi platform, EHR integration, user training, and connecting devices. Care Management Support: Rimidi provides clinical monitoring for many of our clients who want to supplement their current staff or to avoid dedicating in-house staff to new programs considering hiring and staffing challenges. The monitoring staff can include health coaches, registered nurses (RNs), advanced practice providers (APPs), and medical doctors (MDs) depending on the client’s program structure and staffing needs. All monitoring staff carry appropriate state licensures and can support multiple languages as needed. With the efficiency that the Rimidi platform delivers, one clinical user can manage approximately 250 patients.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:
  • A fully-capitated provider needs a better way to manage their highest risk patients to reduce hospital utilization and improve quality measures. Their centralized disease management team uses Rimidi to monitor weight and pulse oximetry in heart failure patients, CGM or BGM data in diabetes patients, and inhalation quality in their Asthma patients.
  • A physician practice wants to increase practice revenue while taking better care of their patients. They work with Rimidi's care management team to enroll appropriate patients in RPM and CCM programs, and document the clinical and billlable activities within Rimidi. 
  • A physician sees a patient with poorly controlled diabetes in the office and is prompted in the Rimidi diabetes view to enroll the patient in remote monitoring and to consider a therapy adjustment to optimize cardiovascular risk reduction. The physician creates a dynamic care plan with each encounter that posts back to their EMR. The physician reviews the patient’s home glucose readings one week after therapy adjustment to ensure adequate control.
  • A patient uses the connected glucometer provided by the practice. She can see whether she is in her target range, and text with her care team in response to her data. 
  • A care coordinator monitors a clinic’s patients with diabetes, heart failure or hypertension remotely, addressing alerts configured for the clinic and ensuring that they are meeting clinical guidelines and helping to avoid costly admissions and readmissions. Documentation for RPM and CCM activity is done in the Rimidi app and aggregate for billing purposes.


Pediatric use cases:

Rimidi supports CGM integration and decision support for providers treating pedatric patients with a Dexcom or FreeStyle Libre CGM. 

Users:

Clinicians, care teams

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Ambulatory EMR, Credentialing, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, NextGen, Allscripts, eClinicalWorks, Athenahealth, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

In the sales process, we often hear “Doesn’t Epic (or other EHR) do that?” Rimidi is not built to replace the EHR, but to enhance it by bringing in additional data sets, providing more efficient workflows, and improving the user experience. Rimidi can install and configure its platform within 3-6 weeks which is significantly faster and more cost effective than onsite EHR teams can build and support enhancements to meet clinical needs. Rimidi’s modern technology stack enables rapid cycle innovation and iteration post-go live.

Differentiators vs Competitors:

Rimidi’s cardiometabolic platform is most often compared to other Remote Patient Monitoring solutions, but the platform-approach to RPM allows Rimidi to do so much more. Some key differentiators of the Rimidi platform are: (1) tight integration with leading EHRs via SMART on FHIR, (2) the breadth of the comorbid disease states we cover, (3) our incorporations of patient-reported outcomes and social determinants of health measures and (4) our Clinical Decision Support engine. Rimidi’s CDS cards support almost any insight or intervention a client wants: RPM data alerting and interventions, referral management, lab or medication recommendations, clinical trial identification, and more. 



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Company Details

Founded in 2012

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