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Description
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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Living With
Living With

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Playback Health
Playback Health

Categories

Solutions

Description

Product Description:

Your hospital doesn’t need 100s of different apps. One platform, one app: numerous patient pathways.

Remotely assess, manage and rehabilitate more patients in less time across multiple conditions.

Through one Living With app you can give your patient a range of tools and programmes to support their prehab, rehab and care.

Used in 40 NHS Trusts, multiple integrated care systems (ICS) and private clinics.

Your clinics can:

  1. Manage and rehabilitate more patients in less time by using a new model of care – “supported self-management”
  2. Use and distribute one app across multiple departments
  3. Select from our range of over 100 different tools and programmes
About Living With:

Our business began by creating the Squeezy app to tackle the taboo of incontinence. We were driven to create Squeezy by the appalling lack of awareness of pelvic floor muscle dysfunction, associated symptoms and available treatments. There was embarrassment, fear and lives were ruined, as well as poor adherence with exercises for those with more knowledge.

Squeezy became the No. 1 app in this area and the No. 1 paid medical app in the UK. We saw the interest and excitement from patients and clinicians. We started donating part of Squeezy’s profits to the NHS. Our success with Squeezy opened our eyes to the wider needs and opportunities for technology in remote healthcare.

We know from personal experience of long-term conditions how critical the relationship is between the doctor and the patient: using tech to make this work flexibly was a huge opportunity to improve patient care.

We set out our vision to be multi-condition, to enable any clinician anywhere to support any patient remotely. We started working with a range of clinicians and academics to develop products in many different areas. Our platform and range of conditions expands all the time.

Living WIth - Our Story

Product Description:

Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

About Playback Health:

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Playback integrates with provider ADT feed to automatically and intelligently connect patients, care providers, and families via text, email or in-app notifications. Easy and secure authentication protects PHI and provide easy access to care instructions, anytime and anywhere.

Providers are able to create patient specific care instructions with context using audio, video and messaging. Links to internal content libraries to share reusable digital assets such as welcome videos or care instructions based upon diagnosis and care journey. Intelligent AI allows patient conversations, film reviews and dictations to be easily recorded and immediately transcribed and translated into EMR-ready medical notes.

Playback Health provides direct Customer Support for providers, patients, and family members.

Platform analytics focus on User/Usage analytics to understand who and how users engage with Playback Health.

Playback Health has been shown to improve the communication, adherence and patient understanding challenges in Oncology. By recording the conversations at the point of care, transcribing them, summarizing them for the patient and sharing that information with patients and loved ones, we provide a great alternative to Oncology Navigation.

Care givers can be added to the playback platform to gain access to important information about the patient's treatment.

Use Cases

Description:

Cancer

Improve patient experience, treatment and outcomes, while also reducing administrative inefficiencies for CNS and clinical teams.

Living With’s cancer products enable patients to have a better understanding of their individual pathway, and feel better equipped to manage their journey through having an accurate and tailored source of information. What’s more, direct messaging improves communication between a patient and their care team.

CNS, nurses and GPs (and other members of the patient’s care team) also have the ability to monitor symptoms, outcomes, and PSA assessments remotely, and so proactively manage patients. 

General features of all the products include:

  • Messaging
  • Patient & clinician enrolment
  • File attachments
  • Goal tracking
  • Symptom tracking
  • Medication tracking

Prostate Cancer

Problem

Despite improving outcomes for patients with prostate cancer, confusion amongst patients and unmet needs are prominent. Clinical nurse specialists, who are in short supply, have an increased workload trying to organise cancer care across different hospitals, leaving less time to fulfil their role in supporting patients’ complex somatic, emotional, informational and social needs. This leads to diminished job satisfaction and reduced system (cost) effectiveness.

Solution

Living With Prostate Cancer enables patients to better understand their individual pathway and feel better equipped to manage their journey, with support from both clinicians and patients with “lived experience”. CNS, urologists, urology nurses and GPs have the ability to remotely assess patients and manage their needs.

Benefits

  • Monitor and support prostate cancer patients after diagnosis and during treatment
  • Support “watchful waiting”.
  • Increase patient engagement with their treatment and motivation to follow clinician directed plans
  • Increase patient understanding
  • Increase patient adherence to pelvic floor muscle exercise and relaxation programmes
  • Improve patient outcomes
  • Support clinicians in providing sexual health information

Lung Cancer

Problem

There are 46,388 new lung cancer cases each year. Surgery provides the best cure rate for lung cancer, however, ~50% of eligible patients cannot receive surgery due to poor cardiorespiratory fitness.

Solution

Living With Lung Cancer can increase the number of patients with lung cancer who can receive the right pre-hab treatment to get them fit for surgery and so increase survival rates and reduce bed days.

Benefits

  • Improve patient fitness
  • Increase levels of surgery
  • Reduce bed days
  • Manage the patient’s care more efficiently,providing them quick and easily with personalised exercise plans as they follow the pathway

Esophageal Cancer

Problem

The centralisation of care for oesophageal cancer patients improves outcomes but can make it harder for patients and healthcare staff.

Solution

Living With Oesophageal cancer provides patients with one accurate and tailored source of information, which they can access at any time. It improves communication with their complete care team, (Nurse, dietician, physiotherapist, Psychologist) and enables them to contribute more to their own care decisions.

For clinicians it facilitates better monitoring of patients across hospital trusts.

Benefits

  • Improve patient understanding and engagement
  • Improve quality of care
  • Reduces DNAs
  • Manage the patient’s care more efficiently, providing them quick and easily with personalised information as they follow the pathway
Pediatric use cases:

None provided

Users:
  • National Health Service (UK) | 40+ systems
Description:

We use non-intrusive automation across the patient journey to send relevant messages to patients, families, and caregivers. Playback sends notifications via email, SMS, mobile phone, platform app, and hospital devices like a Zebra phone. Links open to shared multimedia care instructions and other medical information such as lab results, medical images, and discharge instructions, and may include video film reviews explaining diagnosis and care or educational and explanatory material.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Users:

Clinicians, Care teams, Patients, Family, and external caregivers. 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ancillary EMR, Patient portal, ADT, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, Cerner, Epic, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Differentiators vs Competitors:

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.

Keywords

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Videos

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Downloads

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https://www.healthleadersmedia.com/innovation/5-tech-tools-could-change-way-your-hospital-delivers-care

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Company Details

Founded in 2018

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