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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
CareAlign
CareAlign

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Categories

Solutions

Description

Product Description:

CareAlign is a team-based interdisciplinary collaboration platform that brings the best of what other industries have implemented widely into healthcare: real time project management and asynchronous teamwork. Instead of everyone working in separate workspaces that require lots of follow-up messages to assign and follow-up on tasks, CareAlign allows everyone on the team to see who’s doing what and when for any given patient, panel of patients, or more. CareAlign reduces interruptive text messaging and notifications, minimizes duplicative documentation, drives more timely clinical decisions, and improves documentation accuracy. The entire multidisciplinary care team can access CareAlign, even if they work at different locations or using different EHRs, to ensure the entire team is on the same page so nothing falls through the cracks.

About CareAlign:

Product Description:

When every second counts, trust Conduit’s Patient Transfer services to offer a single access point to manage patient flow across networks of care.

Working with acute care facilities, health systems, freestanding emergency departments (FSED), and provider practices, our team of dedicated clinical professionals streamline patient acceptance into hospital care settings to ensure that patients are transferred to the right level of care when they need it most.

When partnering with an outsourced solution for transfer center services, health systems can improve patient acquisition and retention, which leads to revenue growth.

We can help with patient care logistics such as:

- Inbound and outbound transfers – medical and behavioral health

- Direct admissions

- Physician to physician consultations

- EMS coordination

- Coordination of handoff

About Conduit Health Partners:

Conduit Health Partners connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit Health Partners makes moving patients the least of your worries—so you can focus on other aspects of your business.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Conduit Health Partners’ Transfer Center coordinates patient transfers between facilities and levels of care, reducing delays and ensuring a seamless transition for patients into the appropriate care setting.

Conduit Health Partners serves as a centralized hub for patient movement, optimizing hospital capacity and throughput by streamlining clinical communication, reducing transfer barriers, and ensuring patients receive care at the right place and time.

Use Cases

Description:

Care Team Collaboration:

Healthcare teams span across settings and disciplines. CareAlign allows the entire team to collaborate on patient care both in real-time and asynchronously, even if clinicians work at different times, in different locations, or with different EHRs. 

Intuitive Data Visualization To Save Time:

CareAlign is a digital rounding tool with intuitive data visualization clinicians can view from anywhere in just a few clicks. Whichever setting clinicians practice in, CareAlign helps them save an hour a day and make more timely clinical decisions.

Shared Task Management for Multidisciplinary Teams: CareAlign is a shared task management platform that replaces scattered, siloed tasks written on sticky notes, text messages, and word documents. Manage tasks across your entire clinical team. 

Improved Diagnosis Capture for More Accurate Coding and Reimbursement:

CareAlign improves diagnosis capture by turning to-do lists into ICD-10 codes for more accurate RAF and CMI scores. Reduce physician billing queries and get fully reimbursed for the work the clinicians are doing.

Improve Rounding and Replace Paper Handoffs:

CareAlign is a shared interdisciplinary rounding and handoff tool that replaces paper handoff lists. By incorporating evidence-based practices like IPASS, CareAlign makes rounding and handoffs more efficient and helps reduce communication errors.

Pediatric use cases:

None provided

Users:

CareAlign is designed for the entire clinical team - physicians, nurses, APPs, pharmacists, therapists, social workers, care coordinators, and more. CareAlign can be used across clinical settings. 

Description:

Conduit’s Patient Transfer Center helps health systems manage patient movement and optimize system-wide performance. Use cases include:

  • Timely, efficient coordination transfers for higher-acuity and specialty care.
  • Acquisition and Retention of high-value referrals
  • Strengthening network utilization.
  • Robust data to support strategic, operational, and financial decision-making.
  • Maximizing bed capacity across hospitals and care settings.
  • Coordinating behavioral health placements efficiently.
  • Managing surge volumes during peak or crisis periods.
  • Reducing administrative workload for physicians, nurses, and referring providers.

The transfer center supports system growth, operational efficiency, and improved access across the network.

Pediatric use cases:

All services can be applied to pediatric specific facilities as well.

Users:

Health Networks

Healthcare Organizations

Acute Care Networks

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, NextGen, eClinicalWorks, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

Not applicable

Client Types

Differentiators

Differentiators vs EHR Functionality:

EHRs are built for the business of healthcare, including things like coding, billing, and regulatory compliance. CareAlign is designed for the delivery of care, and for the care team working together instead of in siloes. 

CareAlign is the same platform - it doesn’t change from team to team, so everyone is working in the same space. CareAlign is also the same across all devices. There isn’t a separate app for tablets or phones. 

CareAlign also offers additional features than traditional EHRs, such as task management for the entire team. CareAlign also works across EHRs, so team members that use different EHRs can still have a shared space to collaborate in real-time. 

Differentiators vs Competitors:

Our competitors include Dock Health, ListRunner, WellSheet, CORES, and Whirl. CareAlign differs from these companies because our product is more comprehensive to help clinicians throughout their workflow. CareAlign has task management, documentation generation, data visualization, and is fully deployed in a large IDN (Integrated Delivery Network). Dock Health and ListRunner only offer task management, WellSheet and CORES offer task management and data visualization, and Whirl offers data visualization and is deployed in a large IDN. 

Differentiators vs EHR Functionality:

Conduit Health Partners integrates seamlessly with any medical record system, offering unmatched flexibility. With 50 years of combined Epic implementation and administrative experience, our team provides deep expertise while remaining EHR agnostic to support and optimize health care operations across the continuum.

Differentiators vs Competitors:
  • End-to-End Transfer Management: Unlike in-house solutions or software-only models that require internal resources, Conduit Health Partners provides a comprehensive, fully managed transfer center. Their team handles every aspect of patient transfers, ensuring seamless coordination and reducing the operational burden on your staff.
  • Nurse - Led Coordination: Conduit Health Partners has proven that an essential component of an effective transfer center is leveraging a nurse-led approach based on the referrals recommended by the treating provider. When experienced registered nurses are coordinating the transfers, they bring expertise and the ability to speak the same clinical language as other health care providers, serving as a vital link between the health system and transferring facilities.
  • Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.
  • Data-Driven Approach: Conduit Health Partners’ daily, monthly, and as-needed analytics provides transparency to the transfer process and arms executives with the critical information they need to make physician recruiting, service line development, and operational improvement decisions.
  • Proven Operational Efficiency: Conduit Health Partners’ fully managed approach streamlines patient transfers while optimizing staff time, reducing costs, and providing measurable improvements in both patient satisfaction and provider engagement.
  • Behavioral Health Expertise: Conduit’s nurses bring specialized expertise in managing all types of transfers, including complex cases like behavioral health. One client saw a 64% reduction in ED length of stay for behavioral health patients, leading to improved operational efficiency, enhanced staff satisfaction, and better patient outcomes.
  • Scalable Solutions: Conduit Health Partner’s model scales effortlessly with your health system’s needs, allowing you to focus on care delivery while they manage patient transfers.

Health Equity

Keywords

Images

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Calls Managed

Videos

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Benefits of Optimized Transfer Services

Downloads

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KLAS White Paper - EHR Efficiency.pdf
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Conduit Top Gun Transfer Center Case Study-Optimizing Load-Leveling and Streamlining Patient Transfers

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