WebMD ONE is the corporate wellness program that brings together the most comprehensive set of integrated core solutions and services. Our personalized assessment tools and health coaching programs, hassle-free reporting, apps and device integration, challenges, rewards and customized communications guide consumers to smarter decisions, improved outcomes and real behavior change.

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For 40-plus years, Krames solutions—which now include those of our WebMD and Medscape family—have been attracting, educating, and retaining patients. Partnering with a results-driven company like Krames is key for health care networks to provide a personalized patient experience that coordinates digital and physical touchpoints. Patients stay engaged with their care plan and clinicians, improving their satisfaction and loyalty and reducing readmissions—creating healthier outcomes for all.

When comparing Ready Set Recover to Electronic Health Record (EHR) technology, the differentiators lie in the focus, functionality, and user experience:

1. **Personal Empowerment vs. Clinical Documentation**: Ready Set Recover centers on empowering the patient through their surgical journey with stress-reduction techniques, daily engagement activities, and emotional support. In contrast, EHR technology is designed for clinicians to document, store, and manage patient health information, focusing on the clinical and administrative aspects of patient care.

2. **Non-Clinical Guidance**: Ready Set Recover provides non-clinical guidance and resources to help patients prepare for and recover from surgery, aiming to complement the medical care provided by healthcare professionals. This approach helps take some of the burdens off medical teams by fostering patient independence and self-management.

3. **Enhancing Patient Experience**: The program is dedicated to enhancing the patient experience by making patients feel supported, understood, and less stressed. This focus on the human side of healthcare contrasts with EHR systems, which are primarily tools for healthcare providers to improve efficiency, track patient data, and ensure continuity of care.

4. **Community and Support Networks**: Ready Set Recover facilitates the creation of support networks, offering a platform for patients to connect with others going through similar experiences. This feature is distinct from EHR systems, which do not typically provide mechanisms for patient-to-patient interaction or community building.

5. **Complement to Clinical Care**: While EHR technology is an essential backbone for modern healthcare delivery, providing crucial data and analytics to healthcare providers, Ready Set Recover acts as a complement to this technology by addressing the emotional and practical needs of patients outside the clinical setting.

In summary, Ready Set Recover differentiates itself from EHR technology by focusing on patient empowerment, non-clinical support, and the overall patient experience, aiming to improve satisfaction and outcomes by addressing the needs that extend beyond clinical care.

Ready Set Recover sets itself apart by offering an intentionally non-clinical approach to surgery preparation and recovery, complementing the clinical care provided by medical professionals. By focusing on stress reduction, patient engagement, and emotional support, the program empowers individuals to actively participate in their recovery journey. This unique approach alleviates some of the burdens on healthcare providers, allowing doctors to concentrate on delivering the best clinical outcomes while Ready Set Recover takes care of the human side of healing.

The platform's emphasis on reducing pre- and post-surgery anxiety not only creates more compliant and proactive patients but also fosters a sense of being supported throughout the process. This enhanced patient experience contributes to higher satisfaction levels, which are increasingly recognized as integral to successful surgical outcomes. By bridging the gap between clinical care and personal well-being, Ready Set Recover plays a crucial role in improving overall recovery experiences, potentially leading to better health outcomes and a more positive outlook on the healthcare journey.

WebMD ONE provides a personalized well-being experience for everyone in your organization. Choose from our Well-Being Solutions, Engagement Services, and Program Success Solutions to motivate, attract, engage, and retain employees. Plus, WebMD ONE can integrate your vendors and internal resources within the platform, so everything you offer to your employees can be accessed in one easy-to-use place.

1. **Education** - We know that people process health information differently than other information. That’s why our education materials incorporate health literacy principles while addressing the five stages of behavior change (pre-contemplation, contemplation, preparation, action, and maintenance) to facilitate both use and comprehension. Gamification, video, and quiz options help reinforce these materials, and these materials provide the same education given by more than 1,500 hospitals and health systems every day. 2. **Goal Setting** - We’re able to get the right people into the right programs at the right time. Health coaches—via chat, text, or phone—and on-site staff understand where each individual is in their wellness journey, as well as their readiness to make health changes. These coaches use the concept of cognitive behavioral therapy to help people make small changes first—e.g., walking for five minutes, practicing deep breathing for two minutes, reducing soda consumption by a few ounces. By using goal setting and milestones appropriate to each employee’s readiness for change, coaches can establish achievable improvement markers and support sustained momentum, which lead to major changes in lifestyle risks. 3. **Support and accountability** - We use program utilization data to determine the most appropriate communication channels and most effective messaging for each segment of the employee population. We also provide multiple levels of support, including access to team members, coaches, on-site staff, and a network of more than 100,000 physician experts. We create accountability by using peer-reviewed research on incentives to design a program that drives behavior change and lifestyle risk reduction.