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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
ShoreTel
ShoreTel

0 review

Engage TV
Engage TV

Categories

Solutions

Description

Product Description:
ShoreTel is a Sunnyvale, Calif. a seller of IP telecom systems to large businesses. ShoreTel, Inc., together with its subsidiaries, engages in the development and sale of Internet protocol (IP) communications systems for enterprises in the United States and internationally. The company’s systems are based on its distributed software architecture and switch-based hardware platform that enable multi-site enterprises to be served by a single telecommunications system. Its solutions include ShoreTel IP Phones; ShoreTel Voice Switches; ShoreTel Service Appliances; ShoreTel Director, which enables IT administrators to view and manage the entire system of the enterprise from any location using a single application; Unified Messaging solutions that enables users to obtain voice mail messages from various devices; Automated Attendant, which enables the enterprise to direct callers to appropriate individuals, workgroups, or messages; and Small Business Edition solution for smaller enterprises. The company also provides ShoreTel Communicator, which enables the integration of IP telephony solutions with instant messaging, desktop collaboration, and video; Microsoft Integration; ShoreTel Contact Center that enables organizations to route incoming contacts to appropriate agent in a multisite contact center; and ShoreTel Mobility for smartphone users that allows the user to communicate from any location, including office, home, or through Wi-Fi hotspots. In addition, it offers custom application development, integration, and implementation services for businesses; and post-contractual support, training, system design and installation, and professional services. The company sells its products to small, medium, and large companies, as well as public institutions in various markets, including the professional services, financial services, government, education, healthcare, manufacturing, non-profit organization, and technology through a network of distributors. ShoreTel, Inc. was founded in 1996 and is headquartered in Sunnyvale, California.
About ShoreTel:
ShoreTel is a Sunnyvale, Calif. a seller of IP telecom systems to large businesses. ShoreTel, Inc., together with its subsidiaries, engages in the development and sale of Internet protocol (IP) communications systems for enterprises in the United States and internationally. The company’s systems are based on its distributed software architecture and switch-based hardware platform that enable multi-site enterprises to be served by a single telecommunications system. Its solutions include ShoreTel IP Phones; ShoreTel Voice Switches; ShoreTel Service Appliances; ShoreTel Director, which enables IT administrators to view and manage the entire system of the enterprise from any location using a single application; Unified Messaging solutions that enables users to obtain voice mail messages from various devices; Automated Attendant, which enables the enterprise to direct callers to appropriate individuals, workgroups, or messages; and Small Business Edition solution for smaller enterprises. The company also provides ShoreTel Communicator, which enables the integration of IP telephony solutions with instant messaging, desktop collaboration, and video; Microsoft Integration; ShoreTel Contact Center that enables organizations to route incoming contacts to appropriate agent in a multisite contact center; and ShoreTel Mobility for smartphone users that allows the user to communicate from any location, including office, home, or through Wi-Fi hotspots. In addition, it offers custom application development, integration, and implementation services for businesses; and post-contractual support, training, system design and installation, and professional services. The company sells its products to small, medium, and large companies, as well as public institutions in various markets, including the professional services, financial services, government, education, healthcare, manufacturing, non-profit organization, and technology through a network of distributors. ShoreTel, Inc. was founded in 1996 and is headquartered in Sunnyvale, California.
Product Description:

Patients and family can leverage Vibe Health Engage to learn about their diagnosis, what to expect during their hospital stay, and how to care for themselves after discharge. They can also use the platform to interact with their care team and hospital staff with interactive surveys, condition-specific education, digital service requests, meal ordering, communication tools, and entertainment/relaxation. 

Engage can greet patients by their preferred name as they enter their room while customized calming content plays, setting the tone for a stay that’s as relaxing and restful as possible with personal touches. Engage helps communicate that patients are recognized not just as patients, but as people. 

About Vibe Health by eVideon:

eVideon, the developer of the Vibe Health smart room platform, is modernizing the healthcare experience for patients, families, and care teams. Using smart room technology, the software platform streamlines clinical workflow and transforms the patient room into a highly personalized and interactive care environment. The platform integrates with the hospital’s EMR and other installed technologies to improve communication and care coordination, ensuring that accurate, real-time information is always accessible via the in-room Smart TV, digital whiteboard, digital door sign, and bedside tablet. With automated service requests, education assignments, and documentation, Vibe Health reduces the technology burden on clinicians and enables them to operate at the top of their licensure. Vibe Health empowers hospital leaders to meet the unique needs of their patient population with customizable features, including in-room surveys and video chat, which serve to amplify the voice of the patient and make real-time service recovery a reality. Find out why top-ranked hospitals are choosing Vibe Health by eVideon: www.evideon.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:
Patients use the system while in the hospital to communicate with the care team, watch movies on demand and HDTV, request items and services they need, order their meals, learn about their conditions and treatments, and more.
Pediatric use cases:
Pediatric-specific interfaces are available, displaying age-appropriate education content, surveys, and entertainment.
Users:
People who are inpatient and hospital staff (clinicians and administrators) can view reports and dashboards to improve patient experience

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Other, Allscripts

Hardware Compatibility:

Not applicable

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Engage can integrate fully with your EMR and ADT systems. That means patient education can be automatically assigned based on admission triggers (data such as floor, unit or diagnosis). It can be assigned manually by clinical staff or assigned directly from within your EMR and documented back into the EMR.

Differentiators vs Competitors:

Engage provides a personalized interface to deliver a high-touch patient experience.

eVideon’s open API’s bring all your systems together.


Keywords

Images

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Engage Display.jpg

Videos

No videos provided

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eVideon Engage TV - Micro Demo 2022.mp4

Downloads

No content provided

https://evideon.wistia.com/medias/12bhpmvl07?wtime=0

Alternatives

Company Details

Founded in 1996

Founded in 2001

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