Qmatic Group is the global leader in customer journey technology solutions and insights. They pioneered the concept more than 30 years ago. Today, across more than 120 countries, organizations rely on Qmatic and their network of global partners to deliver fulfilling interactions for customers, patients, citizens, and employees.

Utilizing a complete patient-centric mobile application for real-time appointment reminders, in addition to a robust mapping and wayfinding platform with turn-by-turn navigation and highlighted routes, makes it easy for patients and visitors to find any office or inpatient unit within a sprawling hospital campus. Combining this solution with other location services investments reduces IT burden, enhances patient and staff satisfaction, and improves ROI. Key Benefits & Functionality: • Minimize revenue loss due to late or missed appointments • Reduce stress of navigating facility to increase patient satisfaction and HCAHPS scores • Reduce time spent by staff providing directions • Seamless connectivity of indoor and outdoor environments with indoor navigation and routing across campuses, between buildings and to parking areas • Location-based push notifications • Share location with others • Interactive hospital directory with ability to customize directions, navigation and access for visitors, staff and facility management, with several layers of points of interest/pathways per user • Integration to a robust ecosystem of third-party solution providers including EMR/EHR • Enable staff to locate and navigate to assets including infusion pumps and wheelchairs

CenTrak improves healthcare operational workflow and the quality of patient care via the industry’s most robust and scalable Enterprise Locating and Sensing Services offering. With a unique combination of Wi-Fi and Clinical-Grade technologies and the largest selection of tags for all types of patient care environments, CenTrak enables healthcare facilities to maximize the ROI from their Real-Time Location System (RTLS) platform. It’s more than just a hospital tracking system – it provides actionable location and condition data across the entire healthcare enterprise. CenTrak has helped over 1,700 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction and reduce costs. Why Choose CenTrak? Location Accuracy - CenTrak’s patented Second Generation Infrared (Gen2IR™) technology delivers certainty-based location with the capability of segmenting spaces into clinically meaningful zones. For clinical applications, zones are typically patient rooms, beds, bays, nursing stations, hallway segments and other relevant workflow areas. Update Speed - CenTrak’s platform delivers rapid location and condition updates capable of capturing interactions between equipment, patients and staff within seconds. The collection of clinical milestones are also facilitated using immediate button presses. CenTrak provides the only Real-Time Location System specifically engineered to handle the speed, precision and rigors of today’s healthcare environment. Multiple form factors – Largest selection of tags including reusable, single use, infant, wander, and staff badges provide options for all types of patients and care environments. Multi-Mode Technology – A unique combination of WiFi, CenTrak’s Gen2IR, Low Frequency RF, UHF Active RFID, Bluetooth Low Energy (BLE), and others to future-proof investment and maximize ROI. Easy Installation – Battery-powered devices are installed easily in patient care areas without the need to close rooms or deploy special infection prevention measures. Interoperability – Open location platform for seamless integration with both existing and new applications including Nurse Call, Electronic Health Records, Capacity Management, Bed Management, Asset Management, Computerized Maintenance Management and Hand Hygiene Compliance. Reliability – Ensures critical location, condition and status updates are delivered to the application level. Enterprise-class monitoring provides at-a-glance visibility. Devices and tags are equipped with long-lasting batteries.