Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.

Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

SeamlessMD provides the leading Digital Care Journey platform for health systems to engage, monitor and stay connected with patients across healthcare journeys (e.g. surgery, oncology, chronic care, women's health, behavioural health). Patients access digital care plans on their own smartphone, tablet or computer and are guided via reminders, education and progress tracking. Providers can receive alerts, monitor patients and access analytics to deliver better care. 35+ clinical studies & evaluations have shown SeamlessMD to help providers reduce length of stay, readmissions, ED visits, phone calls, and costs.SeamlessMD was the first patient engagement platform with direct, turn-key integrations with both Epic (Connection Hub), Oracle Cerner (CODE) and MEDITECH. 

In 2023, SeamlessMD was ranked the #1 solution to improve outcomes and selected as one of the top three solutions to reduce the cost of care, improve the patient experience, and improve the clinician experience in the KLAS Emerging Solutions Top 20 report.

SeamlessMD provides the leading Digital Care Journey platform for health systems to engage, monitor and stay connected with patients across healthcare journeys (e.g. surgery, oncology, chronic care, women's health, mental health and addictions). Patients access digital care plans on their own smartphone, tablet or computer and are guided via reminders, evidence-based education, daily health checks, to dos, and progress tracking. Providers can receive alerts, monitor patients and access analytics to deliver better care. 35+ clinical studies & evaluations have shown SeamlessMD to help providers reduce length of stay, readmissions, ED visits, phone calls, and costs.SeamlessMD was the first digital patient engagement platform with direct, turn-key integrations with Epic (Connection Hub), Oracle Cerner (CODE) and MEDITECH. 

In 2023, SeamlessMD was ranked the #1 solution to improve outcomes and selected as one of the top three solutions to reduce the cost of care, improve the patient experience, and improve the clinician experience in the KLAS Emerging Solutions Top 20 report.

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

• Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
• Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
• Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
• High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
• Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
• URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience. 

Much higher probability of success due to:

• High proven patient adoption (e.g. 94.7% in UAB 1,699 patient study)
• Accelerated implementation (8 to 12 weeks) due to customizable, out-of-the-box digital care plans and Professional Services team for Implementation
• Strong EHR & patient portal integration (Epic Connection Hub, Cerner CODE, MEDITECH, traditional integrations as well - e.g. HL7)
• Proven results across multiple specialties: 35+ clinical studies or evaluations showing reductions in LOS, readmissions, costs
• Implementation & Customer Success services provide best practices for high patient adoption, engagement & outcomes

Proven EHR integrations, industry-leading results/outcomes, & industry-leading patient adoption/engagement:

• High proven patient adoption (e.g. 94.7% in UAB 1,699 patient study)
• Was the 1st patient engagement / remote monitoring platform in industry with Epic App Orchard/Connection Hub, Cerner CODE and MEDITECH turn-key integrations
• Most clinical evidence in the market: 35+ clinical studies or evaluations showing reductions in LOS, readmissions, costs
• Out-of-the-box pre-built care plans and proven results across multiple specialties and use cases - surgery, oncology, maternity care, mental health, etc.
• Implementation led by individuals with clinical experience (e.g. pharmacists, allied health, etc.), which enables far more success working with frontline health system providers
• World class Implementation & Customer Success services provide best practices for high patient adoption, engagement & outcomes