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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Holly
Holly

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Categories

Solutions

Description

Product Description:
ShiftOS is the AI-powered operating system for healthcare workforce management. Holly, our flagship agent, handles scheduling, shift swaps, PTO, call-offs, and compliance, automatically. She knows your staff, learns your rules, and integrates with your payroll. Start with one location. Scale to fifty. The future of your workforce runs on ShiftOS.
About ShiftOS:

ShiftOS builds healthcare workforce and operations products that help organizations staff smarter, operate leaner, and scale with confidence.

Healthcare workforce management has been run on spreadsheets, phone trees, and 1990s enterprise software for 30 years.

We're the company that changes that.

Product Description:
  • On-demand staffing: ShiftMed provides hospitals with on-demand access to a pool of 450,000+ qualified healthcare professionals to fill staffing gaps and meet fluctuating patient volume needs.
  • Time and cost savings: By reducing the need for costly agency/travel staffing solutions, reducing overtime costs, and increasing efficiency, ShiftMed can save hospitals time and money.
  • Quality assurance: ShiftMed's rigorous screening and onboarding process ensures that the healthcare professionals working with hospitals are qualified and experienced, reducing the risk of staff turnover and maintaining consistent quality of care.
  • Enhanced staff retention: By providing healthcare facilities with a pool of qualified healthcare professionals, ShiftMed can help reduce staff turnover, which in turn reduces recruitment and training costs.
  • Flexibility: ShiftMed's platform offers healthcare facilities and professionals a flexible and convenient way to manage work schedules and connect with each other, increasing opportunities for successful and satisfying work experiences.
About ShiftMed:

ShiftMed is the complete healthcare workforce solution, combining internal resource management technology with an on-demand workforce marketplace, to help organizations efficiently manage internal resources and seamlessly supplement their workforce with external workers.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Holly is an agentic AI scheduler built for healthcare workforce management. She autonomously creates, manages, and optimizes staff schedules, handling call-outs, PTO requests, no-shows, shift swaps, and compliance. Holly learns each organization's unique scheduling rules and workflows, integrates with payroll systems, and scales from a single location to enterprise-wide deployment. She automates the administrative scheduling tasks traditionally owned by charge nurses, CNOs, and hospital administrators, freeing clinical leaders to focus on patient care.

Pediatric use cases:

Holly supports pediatric facilities by managing the staff scheduling and workforce operations unique to pediatric care settings. She handles shift coverage, call-outs, PTO, and compliance for nurses, pediatric specialists, and support staff, ensuring the right personnel are scheduled to meet the specialized demands of pediatric patient care.

Users:

Charge nurses, CNOs, and hospital administrators responsible for staff scheduling and workforce operations across any healthcare organization, including acute care, ambulatory, and pediatric facilities, who need to automate and streamline scheduling, shift management, PTO tracking, and compliance.

Description:
  • XYZ Hospital is a large hospital that serves a diverse patient population with a range of medical needs. Due to fluctuations in patient volume, staff absences, and other factors, the hospital has experienced challenges in maintaining adequate staffing levels. As a result, they have had to rely on costly agency staffing solutions and have struggled to maintain consistent quality of care for their patients.
  • To address these challenges, XYZ Hospital decides to partner with ShiftMed, a healthcare staffing platform that connects healthcare facilities with qualified healthcare professionals. Through the ShiftMed platform, XYZ Hospital is able to find and book qualified healthcare professionals, such as registered nurses, respiratory therapists, and medical assistants, to fill staffing gaps on a flexible, on-demand basis.
  • Using ShiftMed's platform, XYZ Hospital is able to manage their staffing needs more efficiently and effectively. They can quickly find qualified healthcare professionals to fill staffing gaps, ensuring that their patients receive the care they need. Additionally, ShiftMed provides features such as real-time scheduling, communication tools, and performance tracking, which help to ensure that XYZ Hospital is able to manage their workforce more effectively and efficiently.
  • By partnering with ShiftMed, XYZ Hospital is able to improve the quality of care they provide to their patients while also reducing staffing costs and improving employee morale.
Pediatric use cases:

Pediatric healthcare facilities such as children's hospitals, pediatric clinics, and pediatric home healthcare agencies can use ShiftMed to find and book qualified healthcare professionals with experience in pediatric care, such as pediatric nurses and pediatric medical assistants.

Users:
  • The users of ShiftMed include healthcare facilities such as health systems, hospitals, nursing homes, assisted living facilities, and home healthcare agencies, as well as healthcare professionals such as nurses, certified nursing assistants, and medical assistants. 
  • Healthcare facilities use ShiftMed to find and book qualified healthcare professionals to fill staffing gaps, while healthcare professionals use ShiftMed to find flexible work opportunities and to manage their schedules and career growth.

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

ERP system, Credentialing

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:

While EHR systems may include basic scheduling modules, they are not built for the complexity of real-time workforce management. They still require a human administrator to monitor, react, and manually resolve every call-out, swap request, or coverage gap. That burden typically falls on charge nurses and CNOs, pulling them away from patient care. Holly is autonomous. She identifies and resolves scheduling issues as they happen, without waiting for a human to step in. The result is less administrative overhead, faster response times, and clinical leaders who can focus on what matters most.

Differentiators vs Competitors:

Holly operates in a space between legacy scheduling software and general-purpose AI agents. Legacy platforms still require human oversight to function. General AI agents are not built for healthcare complexity. Holly is purpose-built to handle both, autonomously and at scale.

Differentiators vs EHR Functionality:

Fully interoperable with any nurse scheduling system

Enables health system to create their own internal agency

Differentiators vs Competitors:
  • ShiftMed uses a W2 workforce instead of a 1099 workforce, which means that the healthcare professionals who work with ShiftMed are considered employees, rather than independent contractors. By using a W2 workforce, ShiftMed is able to provide a higher level of support and stability for its healthcare professionals, and assumes the risk for its health system partners.

  • ShiftMed integrates with UKG (Ultimate Kronos Group), a workforce management and human capital management software, to provide a seamless experience for healthcare facilities and professionals. The integration allows healthcare facilities using UKG to access ShiftMed's platform and book qualified healthcare professionals directly from within the UKG platform. This helps to simplify the staffing process for healthcare facilities, enabling them to manage their workforce more efficiently and effectively.

  • ShiftMed has partnered with Uber Health to provide reliable and efficient transportation for healthcare professionals using the ShiftMed platform. Uber Health is a HIPAA-compliant transportation solution that enables healthcare providers to order rides for their patients and employees. Through the partnership, ShiftMed healthcare professionals can use Uber Health to get to and from their shifts at healthcare facilities, ensuring that they arrive on time and are able to provide high-quality care to their patients.

Keywords

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