With [CipherOutreach](https://info.cipherhealth.com/AVIA_CipherOutreach), health systems scale targeted and purposeful outreach across the continuum of care – encompassing preventive outreach, post-discharge and post-visit follow up, episodic outreach, and care recordings. Ranked as the KLAS Category Leader for Patient Outreach in 2018 and 2019, CipherOutreach's automated call and text programs ensure that all patients receive proactive outreach during critical care transitions. By helping healthcare providers deliver the right care, in the right place, by the right person, CipherOutreach empowers teams across the entirety of the care continuum to deliver a tailored and unified experience to their patients.
COVID-19 use cases:
- COVID-19 Population Screening and Communication Program
- COVID-19 Patient Monitoring Program
- COVID-19 Test Result Communication Program
Pediatric use cases:
CipherOutreach can be tailored to the specific needs of pediatric patients and their families with automated calls and texts that provide an impactful and cost-effective way to scale proactive engagement. Family members or caregivers that indicate a concern receive timely issue resolution from the appropriate care teams via real-time alerts and reporting dashboards, which enable organizations to identify and prioritize opportunity areas for care delivery process improvement.
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