CipherOutreach vs HRS PatientConnect Voice

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With [CipherOutreach](https://info.cipherhealth.com/AVIA_CipherOutreach), health systems scale targeted and purposeful outreach across the continuum of care – encompassing preventive outreach, post-discharge and post-visit follow up, episodic outreach, and care recordings. Ranked as the KLAS Category Leader for Patient Outreach in 2018 and 2019, CipherOutreach's automated call and text programs ensure that all patients receive proactive outreach during critical care transitions. By helping healthcare providers deliver the right care, in the right place, by the right person, CipherOutreach empowers teams across the entirety of the care continuum to deliver a tailored and unified experience to their patients.

About CipherHealth:

CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.

Product Description:

PatientConnect Voice offers interactive voice response (IVR) calling directly to your patient's phone. Increase patient engagement and improve adherence with custom reminders and symptom questions through automated calling. Organizations have full control over content, cadence, and response delivery of automation sent delivered to their patient population.

About Health Recovery Solutions:

Health Recovery Solutions (HRS) supplies 400+ leading health systems, physician groups, and home health organizations with the most advanced remote monitoring platform focused on changing patient behavior to reduce readmission and improve clinical outcomes. HRS' disease-specific telehealth solutions are customized with 90+ care plans, educational videos, teach back quizzes, customized education, and medication reminders, while also integrated with Bluetooth peripherals for advanced clinical monitoring. Video calls, phone calls, and messaging are part of the communication tools as well as 24/7/365 direct technical patient support through the tablets provided or mobile apps.

Compatibility level

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Clients

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Use Cases

Description:

None provided

Pediatric use cases:

CipherOutreach can be tailored to the specific needs of pediatric patients and their families with automated calls and texts that provide an impactful and cost-effective way to scale proactive engagement. Family members or caregivers that indicate a concern receive timely issue resolution from the appropriate care teams via real-time alerts and reporting dashboards, which enable organizations to identify and prioritize opportunity areas for care delivery process improvement.

Users:

None provided

Description:

Chronic Disease

Post Surgery

Behavioral Health

Primary Care

Pediatric use cases:

HRS has served a diverse set of age populations ranging from pediatric to over 100+ years old, across multiple healthcare organizations.

https://www.healthrecoverysolutions.com/blog/telehealth-rpm-for-pediatrics-explained

Users:

The end users of the product include patients, members of their care team. PatientConnect is a device agnostic automated outreach (IVR) solution for healthcare organizations, used across the enterprise.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

In Epic Showroom

https://apporchard.epic.com/gallery/?id=8598

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, ADT, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Other, Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Extra Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Automated calling to patients' personal device

Differentiators vs Competitors:

Customizable on patients' care plan
Medication reminders
Appointment reminders
Activity reminders
Symptom surveys

Keywords

remote patient monitoring,remote monitoring,remote chronic care management,automation,chronic condition management

Images

No images provided

1 of 1

PatientConnect voice bubbles-1.png

Videos

No videos provided

Downloads

No content provided

HRS Overview.pdf

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Company Details

By CipherHealth

Founded in 2009

By Health Recovery Solutions

Founded in 2012

Visit Website

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