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Mediktor

Mediktor

Mediktor

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By Mediktor
5.0

7 reviews

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Mediktor
Mediktor

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Overview


Contents


AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
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Capacity Optimization Suite

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Avia Summary

o
Mediktor is a solution provided by Mediktor which was founded in 2011. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, On-demand Behavioral Health, Virtual Visits (Synchronous + Asynchronous), Customer Service, Improving Engagement & Self-Management, Command Centers, Patient Flow, Conversational AI, and Artificial Intelligence (AI).
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It has 6 verified clients.
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Mediktor integrates with major EMRs such as eClinicalWorks, Epic.
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Some other resource(s) that may be helpful in learning about Mediktor include: A new era for health systems: AI-based solutions for superior care and Unlocking hospitals productivity with AI: A comprehensive approach
DESCRIPTION
Mediktor enables health systems to direct consumers to the appropriate level of care on a safe, convenient and cost-effective way anytime and anywhere. As a result, health systems empower consumers by offering them on-demand, personalized healthcare guidance at the first onset of symptoms
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FEATURED MEDIA
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Mediktor_SuccessCaseCMH-PUB.pdf
Mediktor_SuccessCaseCMH-PUB.pdf
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DIGITAL-One Pager Mediktor - PUB.pdf
DIGITAL-One Pager Mediktor - PUB.pdf
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NLPs key role in AI medical Chatbots - INT.pdf
NLPs key role in AI medical Chatbots - INT.pdf
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ChatGPT vs Chatbot - White Paper - INT.pdf
ChatGPT vs Chatbot - White Paper - INT.pdf
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Mediktor AI medical chatbot -Laptop Phone Avatar.png
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CATEGORIES & SOLUTIONS

Digital Front Door (DFD)


Virtual Health


On-demand Behavioral Health


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Asynchronous Virtual Visit Tools


Chat Solutions


Virtual Triage Tools for Consumers


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CLIENT TYPES

Academic Medical Centers

Accountable Care Organizations

Extra Small Hospital/Health System

Medium Hospital/Health System

AWARDS
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EHR integration

Integrations
Acute care EMR, Ambulatory EMR
EHR integration and relevant hardware
Use case dependent
EMRs supported
eClinicalWorks, Epic
Hardware compatibility
None provided
Solution libraries
Epic ShowroomIn Epic Showroom: https://apporchard.epic.com/gallery/?id=4943
Use cases and differentiators

Use case descriptions

Mediktor has just rolled out an online tool to screen for COVID-19 (silent demo above) that enables people to take a 2-minute health risk assessment and learn about next steps anytime and anywhere. Check it out at www.mediktor.com

Pediatric use cases

Paediatric cardiology
Paediatric intensive care medicine
Paediatric neurology
Paediatric neurosurgery
Paediatric otorhinolaryngology
Paediatric surgery

Users

Patient assessment

Differentiators vs internal options
None provided
Differentiators vs competitors
None provided
Health Equity

Mediktor's approach to Language accessibility

Our solution supports 18 languages and uses AI with Natural Language Processing (NLP) to understand natural, inclusive communication, accommodating misspellings and colloquial terms. This ensures that individuals can communicate effectively, regardless of language proficiency, literacy level, or regional variations, making healthcare more accessible and inclusive. With over 45,000 health terms and synonyms in our database, the system continuously improves its understanding, promoting equitable access to healthcare for diverse populations.

AVIA GUIDE
What is language accessibility?
Provides inclusive language services, including availability of interpreters for all languages that are in your community through physical or digital means.
Mediktor's approach to Accessible engagement options

Our platform offers inclusive engagement options, enabling equitable access to healthcare services. With a human-like avatar integrated into voice, web, text messaging, and apps, users can interact naturally across multiple channels. This approach enhances communication by providing three times more accurate responses, ensuring that users from diverse backgrounds can engage effectively. Additionally, our solution supports 18 languages and incorporates Natural Language Processing (NLP) technology to understand users’ natural speech, including misspellings, making healthcare accessible and understandable for all. These features contribute to addressing health equity and reducing barriers to care.

AVIA GUIDE
What is accessible engagement options?
Offers engagement options, including a variety of communication channels such as text, voice and larger fonts.
Mediktor's approach to Privacy

Mediktor applies three measures that guarantee privacy: encryption through the whole process of communication and storage, compliance with the Health Insurance Portability and Accountability Act (HIPAA), and the General Data Protection Regulation (GDPR) standards.

AVIA GUIDE
What is privacy?
Builds trust by communicating data privacy, security, and optionality for data use by the care team.
Mediktor's approach to Diversity

Demonstrates awareness of cultural differences and respect for all genders by offering customized symptom assessments for individuals with sensory, physical, and intellectual disabilities. We provide a dedicated feature for transgender patients, including those in the LGTBIQ+ and Non-binary communities, tailored to their gender identity and transitioning treatment needs. Our multilingual capabilities further ensure accessibility and inclusivity, reflecting the diverse populations we serve.

AVIA GUIDE
What is diversity?
Demonstrates awareness of cultural differences and respect for all genders through multilingual capabilities, representative imagery of diverse populations served, and purposeful language.
Company information

By Mediktor

Founded in 2011

15.8M total equity funding

Visit website

HELPFUL TOOLS

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Media


Images

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Mediktor AI medical chatbot -Laptop Phone Avatar.png
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Videos

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Downloads

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Mediktor_SuccessCaseCMH-PUB.pdf
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DIGITAL-One Pager Mediktor - PUB.pdf
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NLPs key role in AI medical Chatbots - INT.pdf
media thumbnail
ChatGPT vs Chatbot - White Paper - INT.pdf
You may also be interested in:
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Capacity Optimization Suite

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Select which hospital or health system you work at and see a personalized compatibility level.

Mediktor Comparisons

Mediktor

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VS
Conveyor AI

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VS
Ada Health: Intelligent care navigation

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Azodha Platform

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VS
Awell

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Mediktor

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VS
Infermedica: The Medical Guidance Platform

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Mediktor

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VS
Eleanor

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Mediktor

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VS
Kahun

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VS
Sympti Digital Front Door

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Reviews


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Overall Score
5.0

7 reviews


0.0

Features

0.0

Ease of use

0.0

Customer Support

0.0

EHR Integrations

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Reviewer’s Rating
5
4
3
2
1

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility
Select EMR

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

February 2, 2024

verified

February 2, 2024

70% of customers accessing our app choose to use the symptom checker

Mediktor’s symptom checker is one of the main features of our Digital Doctor service: a 24h online consultation service by chat, videoconference or call. 70% of customers accessing our app choose to use the symptom checker, which offers them guidance on what they may have. Results are available to the doctors during their consultation, leading to more efficient online visits.

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Elena Torrente

Digital Health Director, Digital health director working with Mediktor
Review Source
:
mediktor.com/en-us/testimonials
Helpful(0)

February 1, 2024

verified

February 1, 2024

The start of a different model for primary healthcare access in Europe

Mediktor has been one of our first partners in our journey to build an open ecosystem facilitating collaboration and access to care. They share our belief that an efficient care pathway brings value not only to the patient but also to all healthcare players. This partnership is the start of a different model for primary healthcare access in Europe.

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Delphine Icart

CEO, Executive sponsor working with Mediktor at Healthanea
Review Source
:
mediktor.com/en-us/news/press/healthanea-revolutionizes-the-healthcare-experience-with-mediktors-ai-integration
Helpful(0)

January 18, 2024

verified

January 18, 2024

Access to the expert that they need

Telemedicine is changing the healthcare world. Top Doctors users access the symptom checker developed by Mediktor and, after answering a few simple questions, have access to the expert that they need according to their results.

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Alberto E. Porciani

President and CEO, Executive sponsor working with Mediktor
Review Source
:
mediktor.com/en-us/testimonials
Helpful(0)

August 16, 2023

verified

August 16, 2023

Medical guidance in under three minutes

"SAVIA is MAPFRE's, the leading Spanish insurance firm, digital health services platform. Thanks to Mediktor, SAVIA can offer its users medical guidance in under three minutes, saving them time from the moment they feel any symptoms. It also recommends consultation with the most appropriate health professional within the available health professional network on the platform."

Source: https://www.mediktor.com/en-us/testimonials

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Pedro Diaz Yuste

CEO of SAVIA, Executive sponsor working with Mediktor at Savia

Helpful(0)

August 16, 2023

verified

August 16, 2023

Facilitates a smooth journey for our customers

"In Germany, Italy, Spain and Belgium, the Self Assessment tool powered by Mediktor is enabled by the Digital Healthcare Platform created in partnership between AXA and Microsoft. It facilitates a smooth journey for our customers, helping them to understand their symptoms and move along from self-assessment to the best next step. AI technologies like Mediktor enable tailor-made customer services adding value to our users and our company."

Source: https://www.mediktor.com/en-us/testimonials

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Somesh Chandra

Chief Health Officer, Executive sponsor working with Mediktor at Axa

Helpful(0)

July 18, 2023

verified

July 18, 2023

Will help increase our user satisfaction

“Bluestem Health is excited to partner with Mediktor on this AI-based platform. As healthcare providers try to get more familiar with our end-users, using and making new technology for our patients will help increase our user satisfaction."

Source: https://www.mediktor.com/en-us/testimonials

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Brad Meyer

CEO, Executive sponsor working with Mediktor at Bluestem Health

Helpful(0)

July 18, 2023

verified

July 18, 2023

More efficient, effective and pleasant experience for our patients

"Columbia Memorial Health is working every day to provide high quality, compassionate care to our community. Mediktor's state of the art technology represents the next step in our commitment to continually advance the quality and accessibility of our services. In every instance, Mediktor's virtual care navigation assistant will guide patients to a care provider whose expertise and experience best match the patient’s needs. It’s a big step into the future of medicine that will provide a more efficient, effective and pleasant experience for our patients."

Source: https://www.mediktor.com/en-us/testimonials

View more


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Dr. Ronald Pope

Vice President of Medical Services, Executive sponsor working with Mediktor at Columbia Memorial Health

Helpful(0)
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Ambient Intelligence
Digital Front Door (DFD)
Remote Monitoring (RPM)
Virtual Nursing
Conversational AI
Digitally-Assisted Provider Documentation
Dynamic Staffing & Scheduling
Virtual Visits (Synchronous + Asynchronous)
Patient Education
Revenue Cycle Management (RCM)
Clinical Decision Support (CDS)
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Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

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Smart Hospitals

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AVIA
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