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Patient Experience OS Platform

Patient Experience OS Platform

Patient Experience OS Platform

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Select which hospital or health system you work at and see a personalized match score.

Deliver the best front door end-to-end consumer experience for patients with mobile online booking, insurance verification, SMS-communications, waitlist management, and reputation management.
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Key Clients
Clients Your Size
2 People
4 Organizations
EHR integration


Patient portal, Behavioral health, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, eClinicalWorks, Allscripts/Eclipsys, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)


Delight patients with mobile online scheduling, insurance verification, and waitlist management. Our AI queuing algorithm reduces wait time while seamlessly blending online reservations with walk-ins. Front desk can message directly through our 2-way patient chat before/after/during the visit. After the visit, we help you collect feedback and amplify your positive reviews to enhance your online profile and find new patients.
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Use cases


Solv is a consumer engagement platform for patients seeking convenient care

COVID-19 use cases:

Help patients find the COVID-19 services they're searching for (antibody testing, rapid testing, PCR testing, and vaccines)

Pediatric use cases:

Solv is a great tool for parents to find convenient care appointments for their children. There are many pediatric specific urgent cares in the Solv marketplace.


Patients of all ages for convenient care needs


Differentiators vs EHR Functionality:

Built with the patient in mind, Solv has an all-in-one patient engagement solution that is easy to use. Solv's patient marketplace also allows patients to find and book care, driving new patient acquisition and revenue.

Differentiators vs Competitors:
  • Doesn't require an app, but provides one as an option so that patients can easily re-book future visits
  • Patient information saves so it only has to be completed one time and saved to the patient account
  • Patients can upload their photo ID, insurance information, sign consent forms, and complete paperwork prior to their arrival
  • Patients can track their spot in line upon arrival
  • A proven reputation management flow allows you to increase your Google rating and reviews immediate after going live with the product
Company information

By Solv

Founded in 2016

95.0M total equity funding


About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, match scores, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

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