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ProviderMatch DirectBook
ProviderMatch DirectBook
Overview
Contents
Select which hospital or health system you work at and see a personalized match score.
Avia Summary
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ProviderMatch DirectBook is a solution provided by Kyruus which was founded in 2010. It belongs to multiple categories of digital health solutions including Scheduling, Personalized Care, Customer Service, Digital Front Door (DFD), and Patient Flow.
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It has 26 verified clients.
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Some other resource(s) that may be helpful in learning about ProviderMatch DirectBook include: A buyer’s guide to conversational AI
DESCRIPTION
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ProviderMatch DirectBook is an intuitive online scheduling solution that allows consumers and access center agents to book directly into underlying practice management systems from within ProviderMatch, driving patient satisfaction and demand conversion. Our EHR integrations enable a seamless user experience around provider search and scheduling. DirectBook is part of both the Epic App Orchard and the Cerner App Gallery. ProviderMatch is also part of the Salesforce AppExchange.
SOLUTIONS & CATEGORIES
Scheduling
Personalized Care
Customer Service
Digital Front Door (DFD)
Patient Flow
Consumer Scheduling Tools
EHR integration
Integrations
None provided
EHR integration and relevant hardware
None provided
EMRs supported
None provided
Hardware compatibility
None provided
Solution libraries
In Cerner App Gallery: https://code.cerner.com/apps/kyruus
In Epic App Orchard: https://apporchard.epic.com/gallery/?id=642Use cases and differentiators
Use case descriptions
None provided
Users
Consumers, access center agents, other health system staff
Differentiators vs internal options
* Scalability
* Experience Implementing & Supporting Online Scheduling
* Multiple EHR Integrations for Booking & Appointment Availability
* Comprehensive Provider Directory Foundation for Scheduling
* Proven Results with Other Health Systems
Differentiators vs competitors
* Kyruus' extensive experience integrating with numerous leading scheduling systems, including Cerner Millennium, Epic, Centricity Business Solutions & athenahealth
* User experience - e.g., Kyruus ingests availability data from a variety of systems, normalizes it, and displays it as user-friendly appointment purposes (e.g. new patient or follow-up)
* Strength of the underlying provider directory, KyruusOne, that powers the entire ProviderMatch platform and ProviderMatch DirectBook
* Ability to enable consistent and powerful direct scheduling both online for consumers and in call centers for agents
HELPFUL TOOLS
ProviderMatch DirectBook Comparisons
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ProviderMatch DirectBook Comparisons
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