DispatchHealth offers a variety of services to help our partners:

On-demand ED Substitution – Increase Access and Reduce ED Utilization with 60-70% of ED capabilities via ER-trained providers capable of laboratory testing, IV medication administration, procedures , diagnostics & much more.

This service helps provide support for all other programs and is the 'base service' that operates in our 50+ markets across the country. Here are the other services Dispatch provides which are further outlined in the portal:

Post-Acute Care at Home Services

- ED-To-Home - Reduce Observations & Improve ED Bounce Backs with scheduled in-home visits 24-48 hrs post discharge from the ED, by trained providers who can provide medical intervention if needed

- Hospital-To-Home (IP) - Reduce Readmissions & Improve LOS/Throughput with scheduled in-home visits 24-72 hrs post discharge from inpatient setting

Hospital Substitution 

- Create "Virtual Bed” Revenue & Inpatient Capacity by a hospital trained providers with capabilities to support complex medical and post-surgical inpatients 24/7 monitoring, support, and coordination of patients in the home who meet inpatient admission criteria

SNF Substitution

- Improve LOS/Throughput for High Risk DRGs with SNF level care at home from high readmit DRG's, by hospital trained providers

DispatchHealth delivers care across the healthcare continuum to keep patients healthy at 

home—from caring for the highest acuity patients with urgent or hospital level needs to supporting transitions of care and ongoing management of chronic conditions—we believe home is where your health is.

DispatchHealth was founded in 2013 to create an integrated, convenient, high touch, care delivery solution that extends the capabilities of a patient’s care team and provides definitive, quality care in the home while decreasing costs. Currently, DispatchHealth serves patients in markets across the US and is poised for continued rapid growth to meet consumer demand.

Partnering with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.

DispatchHealth works closely with health systems, payers, providers, and others to deliver care in the home to help address capacity constraints at brick and mortar facilities, as well reducing medical costs in at-risk/VBC populations through ED, Inpatient, 911 and Observation diversions.

Medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via online, over the phone, or through care coordination referral. DispatchHealth is contracted with most major insurance companies and accepts Medicare and Medicaid.

To learn more about how DispatchHealth can help your health system reduce the total cost of care, improve clinical outcomes, and delight patients by moving high-acuity care into the home visit: https://www.dispatchhealth.com/partners/

Medical Guardian’s Personal Emergency Response Systems (PERS) deliver exceptional protection and peace of mind across a range of environments, including home health agencies, senior living communities, and health plans. Our systems seamlessly integrate with remote patient monitoring and engagement services to offer a proactive and comprehensive approach to care.

Key Features:

User-Friendly Base Station Hub: Designed for ease of use at home, ensuring a reliable emergency response with an intuitive interface.

MGMini and MGMove Units: Versatile, all-in-one devices providing robust support both at home and while on the move.

24/7 Emergency Monitoring: UL-certified service guarantees continuous, dependable protection around the clock.

Nationwide 4G LTE Coverage: Ensures strong connectivity and reliable service across the country.

Automatic Fall Detection: Optional feature that promptly detects falls and alerts caregivers, enhancing response times.

Two-Way Voice Communication: Enables clear, immediate interaction with emergency operators for prompt assistance.

Care Calls: A dynamic feature allowing organizations to reach patients directly via their PERS devices. This includes regular patient check-ins, appointment scheduling, and customizable uses based on organizational needs, such as reminders and health surveys.

With Medical Guardian, organizations can offer comprehensive support, integrating advanced monitoring and emergency features to elevate safety and care across various settings.

Medical Guardian is a leading provider of advanced healthcare solutions, specializing in Remote Patient Monitoring (RPM) and engagement services. Our mission is to enhance the delivery of healthcare by bridging gaps in remote care with innovative technology.

We partner with top healthcare organizations, hospitals, health systems, clinical practices, and homecare agencies to optimize productivity and workflow efficiency. Our remote patient monitoring (RPM) and Personal Emergency Response System (PERS) solutions are designed to improve clinical outcomes through real-time, data-driven insights and comprehensive virtual care support.

Medical Guardian's platform integrates cutting-edge health monitoring and emergency response technologies, offering a unified solution that can be customized to meet individual patient needs.

Medical Guardian’s platform features:

Direct Patient Engagement: Enables providers to contact patients directly through their devices, facilitating timely communication and support.

Advanced Clinical Portal: Integrates with virtually all Electronic Health Records (EHR) systems, providing seamless patient management and enhancing clinical oversight.

Comprehensive Services: Includes direct shipping, efficient onboarding, thorough training, expert consultation, and ongoing support.

Our solutions are designed to reduce healthcare costs, lower hospital admissions, and enhance patient satisfaction. By offering flexible, scalable, and sustainable options, Medical Guardian ensures a seamless experience for both providers and patients.

Focused on actionable clinical oversight and improved patient engagement, Medical Guardian is committed to delivering high-quality remote care solutions that support better health outcomes and a superior patient experience.

Scalability - With over 500+ care teams operating in 50 markets, DispatchHealth has the proven ability to scale to meet the demands of each market and those of our health system partners to help with capacity constraints and on-demand needs.

Patient Experience - With an Average NPS of 95 across all markets, Dispatch is becomes a valuable care extension of our health system partners

Experience - DispatchHealth is the largest provider of high-acuity in-home care in the United States, with 1 million patient visits, 300M covered lives and dozens of health system partnerships.

• Integration Capability: Medical Guardian’s backend system integrates seamlessly with various care platforms across customer segments, offering flexibility and adaptability.
• Custom Integrations: Our engineering team is dedicated to developing custom integrations as needed, ensuring tailored solutions for unique organizational requirements.

1. Comprehensive Integration with Remote Monitoring:

Medical Guardian: Seamlessly integrates with remote patient monitoring systems, providing a holistic approach to proactive care.

Competitors: Often offer standalone emergency response systems without integrated monitoring capabilities.

2. Advanced Care Calls Feature:

Medical Guardian: Includes Care Calls, which allow organizations to perform regular check-ins, schedule appointments, and customize communication based on specific needs.

Competitors: Typically lack this versatile communication feature, limiting their ability to provide proactive and personalized patient engagement.

3. User-Friendly Design Across All Devices:

Medical Guardian: Offers a range of user-friendly devices, including the intuitive Base Station Hub and portable SOLO and MICRO units, designed for ease of use in various settings.

Competitors: May provide less intuitive or more complex devices that can be challenging for some users.

4. Nationwide 4G LTE Coverage:

Medical Guardian: Ensures robust connectivity and reliable service across the country with nationwide 4G LTE coverage.

Competitors: Coverage may be limited or dependent on regional networks, potentially affecting service reliability.

5. Optional Automatic Fall Detection:

Medical Guardian: Provides optional automatic fall detection, which promptly alerts caregivers to falls, improving response times.

Competitors: Fall detection may not be standard or may require separate devices or services.

6. UL-Certified 24/7 Emergency Monitoring:

Medical Guardian: Guarantees continuous, reliable protection with UL-certified monitoring services.

Competitors: Monitoring services may not have the same level of certification or reliability.

7. Customizable Solutions:

Medical Guardian: Provides tailored solutions based on organizational needs, including the integration of Care Calls and flexible service options.

Competitors: Solutions may be less adaptable or require additional customization at extra costs.

Medical Guardian's PERS systems offer a combination of advanced features, seamless integration, and comprehensive support that set them apart from competitors, delivering enhanced safety and care for diverse patient populations.