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Patient Financial Engagement

Patient Financial Engagement

Patient Financial Engagement


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Avia Summary

Patient Financial Engagement is a solution provided by HealthPay24 which was founded in 2001. It belongs to multiple categories of digital health solutions including Patient Billing & Payment, Revenue Cycle Management, Search & Transparency, Ratings & Reviews Transparency, Consumer Insights, and Digital Front Door (DFD).
Patient Financial Engagement integrates with major EMRs such as Epic, Other, and Allscripts.
Some other resource(s) that may be helpful in learning about Patient Financial Engagement include: A Buyer’s Guide to Patient Billing and Payment and Top Patient Billing and Payment Companies Report | 2023
EHR integration

Acute care EMR, Ambulatory EMR
Recommended, but not required
Epic, Other, Allscripts, Meditech, McKesson, GE, Cerner
Desktop, Mobile / Tablet (web optimized), Other
Use cases and differentiators

Payments Engagement

  • Capture payments as early as pre-service estimation
  • Take payments from anyone, from anywhere, for anything
  • Offer secure transactions & multiple payment options
  • Deduct employee copays from payroll with Employee Easy Pay

Reconciliation Automated Posting

  • Single system to check against your bank and settlement data
  • No more disparate systems
  • Automatic transaction posting to ERPs/accounting system or PMS

Communicate Mobile & eBilling

  • Drive web & visitor traffic from digital payment communications (email, text, web)
  • Integrated statements & IVR
  • Promote events, donations & fundraisers on payment receipts

Reporting Analytics & Insights

  • Identify & monitor KPIs
  • Track patient satisfaction levels
  • Enhance & track patient payment journeys
  • Automate, share, permission, and export reports

Patients, Providers, Administrators

None provided
None provided
Company information

Founded in 2001


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Reviewer’s Role
  • End user
  • Project manager
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Reviewer’s Org Size
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  • L ($3-5B NPR)
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  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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