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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Mobile Payments
Mobile Payments

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Categories

Solutions

Description

Product Description:
Platform designed by healthcare users for a seamless patient financial engagement.
About HealthPay24:
HealthPay24 provides a simple, secure view of every patient’s total financial responsibility in one convenient system that is easy, intuitive, and most importantly mobile! We tailor your patients’ experience to match your clinical services with digital patient messaging and actionable insights to create a truly patient-driven payment model that delivers exactly what your patients want. Our healthcare payment system offers both modern and traditional payment methods, so your patients can choose the best option to suit their needs. Giving patients alternatives including discounts, loans, and flexible payment plans creates a simple, yet effective medical billing solution for every provider. We work with your system, allowing you to keep your current EHR/PMS/ERP system in place, upgrade it, or use multiple systems and continue to use the same payment solutions. We provide exceptional automated payment processing and posting to eliminate labor-intensive, error-prone manual processes, all while considering what your patients truly need in a billing system – flexibility!
Product Description:

Accelerate patient collections while reducing A/R days by implementing a digital first approach to payments. With Dash, organizations can improve revenue by:

  • Allowing patients the flexibility to pay balances at their convenience and through payment plans, without log in requirements. 
  • Monitoring payments in real time with bi-directional dashboards.
  • Reducing printed statement costs by utilizing digital automated alerts.
About Relatient:

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Dash enables healthcare organizations to collect balances and copays anytime, whether it be at time of service or offered digitally through a notification post-care, making it easy for the patients to stay up to date. This integrated solution accesses your practice management data and automatically notifies patients when their bills are ready via the method of their preference (emails, text, etc.). Patients can easily pay their bill online from their mobile device, without having to log into a portal, or utilize the 24/7 interactive voice response (IVR) phone system.

Dash allows patients to easily enroll in a personalized payment plan, customizable by the organization, ensuring timely, automatic payments and saving staff time. It enables patients to securely store their HSA/FSA, debit card, credit card, as well as Apple Pay or Google Pay in an encrypted, tokenized format for future payments to your organization.

Use Cases

Description:

Payments Engagement

  • Capture payments as early as pre-service estimation
  • Take payments from anyone, from anywhere, for anything
  • Offer secure transactions & multiple payment options
  • Deduct employee copays from payroll with Employee Easy Pay

Reconciliation Automated Posting

  • Single system to check against your bank and settlement data
  • No more disparate systems
  • Automatic transaction posting to ERPs/accounting system or PMS

Communicate Mobile & eBilling

  • Drive web & visitor traffic from digital payment communications (email, text, web)
  • Integrated statements & IVR
  • Promote events, donations & fundraisers on payment receipts

Reporting Analytics & Insights

  • Identify & monitor KPIs
  • Track patient satisfaction levels
  • Enhance & track patient payment journeys
  • Automate, share, permission, and export reports
Pediatric use cases:

None provided

Users:

Patients, Providers, Administrators

Description:

Consumers today expect a modern online payment experience, and the data shows that the easier it is to pay, the faster you can collect. Payments are a key driver of the patient experience and reducing the burden for both the patient and your staff will yield positive results and improve financial performance.

Pediatric use cases:

None provided

Users:

Patients, administrators, billing teams.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Other, Allscripts, Meditech, McKesson, GE, Cerner

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Awards

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No awards image

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • On average, organizations utilizing Dash see patients make a payment within 30 days of receiving the first balance notification.
  • Over 15% of payments were made by patients online after normal business hours (7PM ET to 8AM ET)
  • On average, organizations who enable Patient Initiated Payment Plans (PIPPs) in Dash Pay see a 45% reduction month over month in outstanding balances.

Differentiators vs Competitors:

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S In 2022, Dash processed a patient payment every 24 seconds.

Keywords

Images

1 of 4

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hp24_screens-1.png

No images provided

Videos

No videos provided

1 of 1

Dash Pay Product Promo Video.mp4

Downloads

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5-Healthcare-Revenue-Cycle-Trends-to-Prioritize-in-2021.pdf
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Dash Pay One Pager - Final.pdf

Alternatives

Company Details

Founded in 2001

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