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Virtual Front Door
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Digital first entry point to the clinic/ healthcare system for both virtual and on-site patients. The Solution utilizes Decoded Health’s Hyperautomation Platform to scale the entire clinical workflow so that docs can see 3x the number of patients and improve outcomes
Decoded Health scales clinical patient engagement through automated conversations. Unlike a "chat-bot" our system enables patients to express their concerns and ask questions in fully natural language conversational dialog. Patients have confidence that they are being heard and providers save time by getting meaningful data from high-quality patient conversations.
Conversational system automatically:
Giving providers the required data before they need it. The system creates a natural language summary of virtual patient conversation, giving the physician relevant information before they even meet the patient. The summary includes information such as the patient’s chief complaint, HPI, review of systems and notable findings extracted from the electronic health record (EHR) relative to the predicted differential diagnoses.
Telehealth is supported out of the box. The platform features its own mobile and web-based audio- and video-integrated conversations. It can also be configured to leverage existing communication services such as Zoom, Teams, Ring Central and others.
Clinical staff
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