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LookDeep Virtual Care Platform - with Vision AI

LookDeep Virtual Care Platform -  with Vision AI

LookDeep Virtual Care Platform - with Vision AI

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By LookDeep Health
4.8

5 reviews

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LookDeep Virtual Care Platform -  with Vision AI
LookDeep Virtual Care Platform - with Vision AI

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Overview


Contents


Feature highlightsAVIA SummaryAboutProduct capabilitiesProduct comparison gridEHR IntegrationsUse cases and differentiatorsCompany informationMedia
LookDeep Virtual Care Platform - with Vision AI Feature Highlights

Real-World AI for Hospitals: Breaking Through the Noise, Building Trust Through Peer Review, and Delivering Results

https://www.linkedin.com/pulse/real-world-ai-hospitals-breaking-through-noise-building-singh-swu3c/

Select which hospital or health system you work at and see a personalized compatibility level.
Avia Logo

Avia Summary

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LookDeep Virtual Care Platform - with Vision AI is a solution provided by LookDeep Health which was founded in 2019. It belongs to multiple categories of digital health solutions including Virtual Visits (Synchronous + Asynchronous), Virtual Nursing, Digital Front Door (DFD), Virtual Health, Digitally-Assisted Provider Documentation, Clinician Burnout, Smart Hospitals, Smart Rooms, and Oncology.
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It has 3 verified clients.
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LookDeep Virtual Care Platform - with Vision AI integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about LookDeep Virtual Care Platform - with Vision AI include: A buyer’s guide to oncology and Top Oncology Companies Report
DESCRIPTION

LookDeep is revolutionizing telemedicine by using advanced computer vision and AI technology to help hospitals continuously monitor all patients through VisionAI™. Our pioneering zero-cost hardware model and modern, SOC2-certified software dramatically drive down the cost of inpatient video – enabling hospital-wide deployments supported by a virtual care center. AI-powered video monitoring helps tackle critical issues such as patient safety, room conditions, movement and mobility, and patient location and recovery. With LookDeep, hospitals can be present for every patient at every moment. Learn more at www.lookdeep.health.com.

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FEATURED MEDIA
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(Forbes) The CEO's Blueprint: Setting The Direction For The Smart Hospital.pdf
(Forbes) The CEO's Blueprint: Setting The Direction For The Smart Hospital.pdf
Podcast: The CEO's Blueprint for the Smart Hospital
See all media
CATEGORIES & SOLUTIONS

Virtual Visits (Synchronous + Asynchronous)


Virtual Nursing


Digital Front Door (DFD)


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Enterprise & Inpatient Telemedicine Solutions


Enterprise Virtual Nursing Platform


Virtual Care Coordination


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CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Hospital/Health System

Large Hospital/Health System

Long-Term Care

Behavioral Health Providers

Extra Small Hospital/Health System

Medium Hospital/Health System

Extra Large Hospital/Health System

Product capabilities

Virtual Encounter

Live Video View (Virtual Sitting) or Virtual Visits

AVIA GUIDE
What is virtual encounter?
Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Asynchronous interview (including integrated symptom checking/virtual triage). Ability to “step up” to video visit or in person care if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter
Technical Support

Yes, 24/7 tier 2

AVIA GUIDE
What is technical support?
Ability to provide phone-based support for patients/members and providers. Ability to provide chat or text-based support for patients/members and providers.
Analytics

all data exportable, core metrics for sitting and interactions generally provided

AVIA GUIDE
What is analytics?
Ability to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback / where patient would have gone.
Diagnosis & Documentation

Integrates with models from leading AI transcription companies (pluggable framework to include your organization's preferred vendor)

AVIA GUIDE
What is diagnosis & documentation?
Ability to leverage existing patient demographic/medical info. Support for documentation within the EHR. Auto-generation of clinical documentation. Review, confirm, or revise diagnosis, treatment options (including escalation to a higher acuity care setting), and care plan in a timely manner and within existing provider workflow tools. Photo integration, recording integration, and ability to push AVS to patient portal.
User-Friendly Interface

Integrates with Smart TV in the Room or In Room Systems (e.g. GetWell)

AVIA GUIDE
What is user-friendly interface?
Fixed room displays that display information in an easy-to-read format for patients and families
Customization and Personalization

The platform allows health systems to configure common workflows and unique ones to an individual hospital, unit or similar units across hospitals, or to any combination thereof (for both internal and external clinical staff)

AVIA GUIDE
What is customization and personalization?
Unit-specific requirements, layout, and display can be customized to surface the most relevant information to patients and care teams with configurable health system branding
Automated Integration

ADT, In Room devices like call lights and buttons, nurse call systems, and more.

AVIA GUIDE
What is automated integration?
Integration with EHR, in-room devices, and software to provide care teams with updates and alerts in real-time
Real-time Data Collection and Analysis

We collect dozens of data points a second to assess patterns of staff (time in room, response time to alarms, etc) and the patient (movement in bed, patient location, overnight rest, pressure risk and more)

AVIA GUIDE
What is real-time data collection and analysis?
Contact-less sensors and/or monitors that provide continuous monitoring with predictive algorithms that analyze collected and historical data to enable real-time intervention and optimization of care delivery
Accuracy and Reliability

LookDeep uses the concept of AI nudge to create human AI collaboration in ways that align with your clinical workflows and AI performance. For example, we nudge the virtual sitter to pay attention to a specific patient because of their actions, movement, behavior, but the person takes the action (talks them down or hits alarm button). For pressure risk, we simply report a lack of movement and turning, the virtual nurse can bring additional context (meds changed, labs results, etc)

AVIA GUIDE
What is accuracy and reliability?
Precision and dependability in the collection and transmission of data to ensure precise measurements and fail-safes to minimize the risk of errors, data loss, and false positives or negatives
Integration and Automation

ADT, AD, Nurse Call, Buttons and TVs in the room and more.

AVIA GUIDE
What is integration and automation?
Seamlessly integrate with other hospital systems and devices to allow for automated adjustments and coordination with clinical workflows that align with patient vitals and care regimens
Capability Comparison Grid

LookDeep Virtual Care Platform -  with Vision AI

LookDeep Virtual Care Platform - with Vision AI

Caregility Cloud™

Caregility Cloud™

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Artisight Platform

Artisight Platform

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AvaSure Virtual Care Platform

AvaSure Virtual Care Platform

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Virtual Encounter
Technical Support
Analytics
Diagnosis & Documentation
User-Friendly Interface
Customization and Personalization
Automated Integration
Real-time Data Collection and Analysis
Accuracy and Reliability
Integration and Automation
EHR integration

Integrations
Acute care EMR, ADT
EHR integration and relevant hardware
Recommended, but not required
EMRs supported
Epic, Cerner, Meditech, Allscripts, NextGen
Hardware compatibility
Not applicable
Use cases and differentiators

Use case descriptions

LookDeep Clinical Action Platform serves to create one flexible platform for multiple video needs inside the hospital (in addition to AI patient monitoring). Supported Tele Use Cases Include Inpatient:

  • Tele Consult
  • e-Sitting
  • eICU (for the ICU or rest of the hospital)
  • Emergency Department (consults / admitted patients)
  • Family Connect (Video Visits)
  • Early Warning / Centralized Monitoring Teams
  • Fall Prevention
  • Elopement Prevention
  • Pressure Injury Prevention
  • Admits, Discharges and Transfer improvement
  • Specialitsts Rounding
  • Case Management improvement

Pediatric use cases

Family Connect (Video Visits)

Early Warning / Centralized Monitoring Teams

Elopement Prevention

Admits, Discharges and Transfer improvement

Specialitsts Rounding

Users

Care Providers, e-Monitors (Sitters or Providers), Patient Family and Loved Ones

Differentiators vs internal options

Flexibility, Capability and Time to Value. LookDeep can be up and running technically almost instantly and is regularily building and adding new capabilities that are available to the hospital without upgrades or IT intensive labor.

Differentiators vs competitors

LookDeep seeks to eliminate the hardware cost ($0 per room) to scale to every room in the hospital and charges based on usage - per patient per day.

In addition, no existing telemedicine platform embeds AI that actually helps monitor patients when a provider cannot be present.

Recently, LookDeep shared what we believe will be the most transparent, peer-reviewed paper to date on AI for Smart Hospitals (pre-print of our manuscript, submitted to Frontiers in Imaging - Imaging Applications here) in real-world hospital settings.  

https://www.linkedin.com/pulse/real-world-ai-hospitals-breaking-through-noise-building-singh-swu3c/

Company information

By LookDeep Health

Founded in 2019

$4 total equity funding

Visit website

HELPFUL TOOLS

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Media


Images

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No Capital Expense, Flexible Deployment for Every Scenario
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An Open Call for Transparency
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Most Flexible & Future Proofed Platform
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Most Flexible / Only Solution Allowing a Full Range of Hardware
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LookDeep Overview
Videos

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Lookdeep No Audio.mp4
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Podcast: The CEO's Blueprint for the Smart Hospital
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The CEO's Blueprint: Setting The Direction For The Smart Hospital
Downloads

media thumbnail
(Forbes) The CEO's Blueprint: Setting The Direction For The Smart Hospital.pdf
media thumbnail
LD_ExecSummary_OnePager_022324_cf_r1.pdf
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LookDeep Survey_2024 Hospital AI Patient Survey.pdf
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Introduction to LookDeep | LookDeep
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Clinical Action Platform - Fall 2021 | LookDeep
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Family Care Connect | LookDeep
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Real-World AI for Hospitals: Breaking Through the Noise, Building Trust Through Peer Review, and Delivering Results
media thumbnail
LookDeep Health Announces Advances for Vision AI for Patient Care, Sets Transparency Standard for Smart Hospitals
media thumbnail
Fall Prevention Strategies for Hospitals | LookDeep
Select which hospital or health system you work at and see a personalized compatibility level.

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Reviews


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Overall Score
4.8

5 reviews


4.8

Features

5.0

Ease of use

5.0

Customer Support

4.6

EHR Integrations

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Reviewer’s Rating
5
4
3
2
1

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility
Select EMR

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

August 20, 2024

verified

August 20, 2024

Virtual Sitting

Look Deep is consistantly making improvements in technology focusing on patient safety and always making positive, successful updates that are impacting effective patient outcomes. Look deep has strong client relationships and is very responsive to feedback. 

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A verified End user working with LookDeep Virtual Care Platform - with Vision AI.


Helpful(0)

August 19, 2024

verified

August 19, 2024

Innovative and Trustworthy

LookDeep continues to deliver for us. The listen for feedback and their product constantly gets better through our feedback and their initiative. They care about not just that their product is working but that we are getting what we want out of our overall initiative.  

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Meredith Palfrey

Project Manager, Project manager working with LookDeep Virtual Care Platform - with Vision AI

Helpful(0)

May 24, 2023

verified

May 24, 2023

Solid product - Amazing customer service

Working with LookDeep is a pleasure. From the first meeting through implementation and beyond they have been true partners.

My company elected to use LookDeep's remote sitter solution for patients at high risk for falls. At the pilot site it was common to utilize 8-10 staff members a day as in-room patient sitters. These staff members were being pulled away from their regular patient care duties. With LookDeep we have replaced most in person sitters with a LookDeep camera and one staff member monitoring remotely. 

LookDeep made the initial install and training easy. They were very cognizant of the proposed timeline and worked diligently to meet our requirements. The level of go-live support they provided was perfect. Support was provided by both technical and clinical experts. They stayed very hands on with our team until it was obvious that the project was stable and that our operations team was comfortable in all aspects. 

Ongoing support has met the same standard they established early in the project. The LookDeep team is incredibly responsive to all questions and suggestions. Several small tweaks to their platform have been made based on feedback from our end users. All of those tweaks have served to make the system more initiative to the end users. 

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A verified Project manager working with LookDeep Virtual Care Platform - with Vision AI from a extra small-sized, ACO hospital.


Helpful(0)

May 10, 2023

verified

May 10, 2023

Excellent, innovative choice for tele-sitting

Our healthcare organization has deployed LookDeep for centralized tele-sitting at five of our hospitals with plans to roll out at another five facilities over the next six months. LookDeep has been actively involved and attentive from the beginning of the project. The concept of tele-sitting can be uncomfortable for bedside nurses to accept. LookDeep has provided onsite support for tele-sitters and onsite education at each go-live which has resulted in a greater level of confidence for the bedside nurses to 'trust tele-sitting'. Customer support has been outstanding. They have been immediately responsive to every concern, even proactive is some cases. They have embraced 'enhancement' requests and have the agility to turn around controlled, tested changes within a short timeframe. The application really does what it claims.

View more


A verified Project manager working with LookDeep Virtual Care Platform - with Vision AI from a extra small-sized, ACO hospital.


Helpful(0)

May 10, 2023

verified

May 10, 2023

LookDeep has been a game changer.

We have implemented the LookDeep product/platform for tele-sitting in our system. We are currently live with this program at 5 of our 18 acute care hospitals and plan to expand this to all 18.  

View more


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Stacy Hammett

TeleHealth Administrator, Executive sponsor working with LookDeep Virtual Care Platform - with Vision AI at Baptist Memorial Health Care Corporation

Helpful(0)
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We are LifeScience Technologies, a healthcare technology company and the developer of the m.Care® virtual care platform. During COVID, we all saw the benefits of being able to treat patients remotely or virtually. Healthcare delivery has changed forever, and now the challenge is in providing an engaging and easy-to-use technology platform that meets the needs of populations and individuals. Access to and communication with the patient’s care team is critical, and patient adherence to care plans is crucial to improving outcomes. For some patients, it is not financially feasible to supply expensive equipment like Bluetooth scales, connected blood pressure cuffs or wearable devices. Social determinants of health are another key consideration when delivering a solution to meet the needs of entire populations. The m.Care platform is designed for ease of use and to encourage and support patient engagement. Our platform supports both synchronous and asynchronous communication–all HIPAA-compliant with data encrypted. Our objectives are to drive better patient outcomes and patient satisfaction through a robust and highly configurable virtual care platform that can accommodate as many patients as possible, with accessibility features that include voice commands in multiple languages for patients who are physically unable to use other means to report data.
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January 10, 2023
Virtual Visits: Lessons on Growth from 25 Health Systems
This webinar will help you learn about: Evaluating staffing and provider network needs Investing in a user-centric experience Exploring new business and operating models Piloting innovative care models Developing asynchronous virtual care strategies
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January 19, 2023
Q&A with Steve Giannini of Bright.md: Entering the Telehealth 2.0 Era
Bright.md’s asynchronous telehealth solution focuses specifically on low-acuity care, which drives down costs and increases provider capacity for higher-acuity patients. The Navigate solution captures symptoms and instantly guides patients to the appropriate level of care within the health system, with pathways that can be adjusted based on the time or chief complaint. The Interview offering utilizes a library of evidence-based clinical interviews to support diagnosis, with automated documentation and interoperable chart-ready SOAP notes. Providers can utilize the Treat solution to treat more than 140 low-acuity conditions in as little as two minutes, with instant diagnosis, prescriptions, and referrals.
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January 19, 2023
Q&A with Ethan Otterlei of Zipnosis: Unlocking the potential of asynchronous care
Zipnosis aims to improve the virtual care experience for both patients and providers with a flexible platform that automates administrative tasks and reduces clinical work time to an average of 89 seconds per encounter. With both synchronous and asynchronous virtual visit capabilities, Zipnosis walks patients through virtual triage and automatically pre-populates the platform with relevant data to reduce the need for manual documentation. Care teams can access a wide array of clinical protocols within the platform, and custom workflows are available to meet the needs of a variety of service lines.
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February 13, 2023
Q&A with Cara Munnis of Amwell: Navigating virtual visits with digital care delivery enablement
Amwell enables health providers, payers, and innovators to achieve their digital ambitions, making every action across the healthcare system easier, more reliable and optimized for better outcomes. In 2006, Amwell pioneered virtual health care. Today, our future-ready platform, Converge™, connects care across in-person, virtual, and automated modalities and provides an open and scalable infrastructure that can grow alongside our customers. We bring a suite of strategic services that deliver true partnership and better outcomes, ensure consistent and timely execution, and provide solutions to close gaps in care, including an affiliated network of medical providers. Together with our customers and innovation partners, we forge a model that adapts as needs evolve and enables the kind of care that can truly create a healthier world.
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December 14, 2023
Top Virtual Visit Companies Report
AVIA Marketplace's Top Virtual Visit Companies Why virtual visits matter What leading solutions offer AVIA Marketplace’s top virtual visit companies
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October 17, 2024
Top Virtual Visit Companies Report | Fall 2024
AVIA Marketplace's Top Virtual Visit Companies Report | Fall 2024
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December 18, 2023
A buyer’s guide to virtual nursing
Virtual nursing is the ability to remotely provide nursing services through an electronic platform. Nurses (RNs and NPs) provide a variety of virtual tasks while assessing, planning and evaluating patient outcomes, intervening as appropriate utilizing the Nursing Process. The key difference is they are interacting virtually. We are currently seeing a rising interest in providing Virtual Nursing bedside support to staff nurses.
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December 14, 2023
Top Virtual Nursing Companies Report
AVIA Marketplace's Top Virtual Nursing Companies Why virtual nursing matters What leading solutions offer AVIA Marketplace’s top virtual nursing companies
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October 17, 2024
Top Virtual Nursing Companies Report | Fall 2024
AVIA Marketplace's Top Virtual Nursing Companies Report | Fall 2024
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June 11, 2024
A buyer’s guide to smart rooms
What are smart rooms? Hospital smart rooms are environments equipped with ambient sensors and interactive, intelligent technologies designed to enhance patient comfort, care team interactions, and patient monitoring.
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June 13, 2024
Top Smart Rooms Companies Report 2024
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June 27, 2024
Top Smart Hospital Companies Report 2024
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June 28, 2024
A buyer's guide to Smart Hospitals
What is a smart hospital? Healthcare facilities with embedded technologies for tracking, transport, and navigation coupled with data-driven insights to improve staff workflows and operational efficiencies while enhancing the patient experience.
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Resources
For Vendors
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Top Categories

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

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