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AvaSure Virtual Care Platform

AvaSure Virtual Care Platform

AvaSure Virtual Care Platform


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Avia Summary

AvaSure Virtual Care Platform is a solution provided by AvaSure which was founded in 2008. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, On-demand Behavioral Health, Virtual Visits (Synchronous + Asynchronous), Virtual Nursing, and Smart Rooms.
It has 10 verified clients.
AvaSure Virtual Care Platform integrates with major EMRs such as Epic, Cerner, and Meditech.
Some other resource(s) that may be helpful in learning about AvaSure Virtual Care Platform include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door

Virtual Sitting Solution

A powerful, AI-augmented application for patient monitoring & observation that allows the replacement of 1:1 sitters while preventing adverse events across your healthcare system. A single staff member can safely monitor up to 16 patients, supported by cutting-edge AI augmentation that helps detect potential adverse events before they occur, ensuring virtual staff member’s ability to act fast when they are needed. 

  • Cost-effective 1:16 monitoring  
  • AI-powered falls and elopement detection augments virtual staff 
  • Observer alertness monitoring increases response times and elevates care quality 
  • Pre-recorded prompts in 30+ languages 
  • Performant, scalable infrastructure that makes the platform reliable at all times 
  • Workflow enhancing integrations with your EHR, nurse call systems, care communications devices & more

Virtual Nursing Solution

An augmented care environment where virtual team members offload burden from bedside teams allowing nurses to practice top of license and spend more time delivering hands-on patient care. With support for both virtual consults & continuous patient observation, the AvaSure platform supports all relevant virtual nursing use cases.  

Key Product Features 

  • Group calling (up to 6 participants) allows remote caregivers and families to join a conversation 
  • Privacy-conscious polite entry lets clinicians ask before activating a call 
  • Web-based application allows access flexibility for remote care team members 
  • 1:32 monitoring for high-risk patient oversight, TeleICU, virtual rounding, nurse mentorship, and more 
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Product capabilities

Virtual Encounter

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

What is virtual encounter?
Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Asynchronous interview (including integrated symptom checking/virtual triage). Ability to “step up” to video visit or in person care if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter
EHR integration

Acute care EMR
Recommended, but not required
Epic, Cerner, Meditech
None provided
Use cases and differentiators

Virtual care, virtual nursing, virtual sitting 

Virtual care, virtual nursing, virtual sitting for uses such as behavioral health, eating disorders, and low-to-moderate suicide risk. 

Used by over 1,100 hospitals in the United States, including the top 10 largest health systems. 

None provided

Safer patients, happier nursing teams, and a dedicated support team by your side through it all. AvaSure is the only virtual care platform with proven ROI in over a thousand hospitals.

Company information

Founded in 2008

$552,300 total equity funding



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AvaSure_ Intelligent Virtual Care Platform.mp4


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Reviewer’s Org EMR compatibility

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  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

December 11, 2023


December 11, 2023

Helps address workforce challenges

As a large company that has focused on patient safety for years, we were excited to take this step forward with virtual sitting technology. In addition to monitoring patients, the TeleSitter solution helps address workforce challenges by reducing the need for 1:1 sitters and enabling nurses to stay focused on other core patient care duties.

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Lynn Simon

President of Clinical Operations and Chief Medical Officer, Executive sponsor working with AvaSure Virtual Care Platform at Community Health Systems, Inc.


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