Intelligent Virtual Care Platform

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

Measure program performance, patient outcomes, and adoption with powerful analytics and reporting on your AvaSure program. Work closely with a dedicated customer success team to ensure you are tracking the right success metrics, benchmarking against relevant hospitals, and configuring your dashboard to drive hospital-wide success. Gain insights into patient risk factors, utilization, alarm rates, staff interventions, and events prevented. Equip leadership with straightforward graphs showcasing program successes. Identify targeted areas for improvement by care unit and staff member. Drill into individual care unit data for a granular understanding of performance. Analyze individual virtual safety attendants to enhance program efficiency and training. Investigate adverse events to identify areas for improvement and effectively mitigate risk. View benchmarks by the national average and organization type (e.g., academic medical center, magnet, VA, rehab, critical access). Compare results on utilization, alarm rates, staff interventions, and bedside staff responsiveness.

24/7 U.S. Based Technical Support

Azodha schedular component can integrate with your existing EHR or independent schedular to meet unique scheduling needs and limitations. This module can also be used standalone as a schedular replacement. It offers: 1> Patient Self Scheduling: Patients can view available time slots in real time and select the most convenient option, minimizing delays and reducing the risk of dropouts. This seamless scheduling experience enhances patient satisfaction by making the process smoother and more accessible. 2> Provider Operations/Call center Scheduling: Azodha provides healthcare providers with a streamlined solution for booking and managing appointments for home care, virtual care as well as for physicians office. Providers can easily view real-time availability and prioritize appointments based on staff location, availability, type of appointments, acuity and patient history. This system enhances operational efficiency and optimizes provider schedule to reduce patient wait times.

Azodha’s Intake & Virtual Waiting Room feature revolutionizes the patient experience by offering a seamless, integrated solution for virtual care. 1> Digitized patient onboarding, consents in secure manner prior to appointments 2> Scheduling integrated with virtual wait rooms enables telehealth for home care, tele only or hybrid (in person at home plus virtual team). 3> Patients, providers, and staff all have access to the virtual waiting room, which offers real-time insights into appointment status, wait times, queue management, chat with caregivers and patients (before, during and after the appointment). 4> The system also includes the integration of wearable devices and remote patient monitoring, ensuring that providers have up-to-date health data within the virtual room at their fingertips. 5> Patients are kept engaged with timely notifications and reminders, and they can easily communicate with providers or staff through built-in chat options. 6> Care Team Collaboration with internal notifications sent when field staff or providers need to join the virtual room, dial in internal and external guests to collaborate on patient care and integration with other tools to allow pre, during and post appointment collaboration. Azodha’s Intake & Virtual Waiting Room is designed to keep the entire care journey connected, efficient, and patient-centered from start to finish.

Azodha’s Virtual Encounter feature provides a comprehensive and streamlined platform for telehealth visits with features such as 1> Inviting guests to tele visit using calling, text or email 2> Calling patients 3> Patient Chat 4> Internal Care Team Chat 4> EMR integration to access patient clinical data 5> RPM Integration to see patient vitals 6> Exchange documents and education material with patients via chat 7> Screen sharing 9> Configurable virtual backgrounds 10> Integration of language services 11> Notifications for timely meeting attendance 12> Appointment sequencing based on patient acuity and wait times

Azodha's Virtual Encounter feature offers powerful tools for documentation and driving seamlessly actions with existing provider workflows. 1> Providers can access existing patient summary from the EHR 2> AI based care plan generation based on the gathered data, allowing providers to review, confirm, or revise recommendations 3> Clinical decision augmentation based on patient information and evidence based guidelines 4> Automating actions like scheduling patient appointments, order prescriptions or labs etc

Azodha's advanced Gen AI framework provides deep contextual understanding of user queries. This allows our AI assistant to grasp nuance, intent, and domain-specific terminology to provide highly relevant, informed responses.

Our platform is designed to seamlessly integrate with EMRs to drive automation. Automation actions like scheduling patient appointments, order prescriptions or labs

Safeguarding your data is our top priority. Azodha employs industry-leading security practices, including end-to-end encryption, secure cloud hosting, and granular access controls. We are GDPR, HIPAA and SOC 2 compliant, ensuring the highest standards of data protection.

Azodha's AI assistant engages in fluid, human-like conversations. Powered by advanced dialog management and natural language generation, it can handle multi-turn interactions, clarify ambiguity, and provide thoughtful, personalized responses - creating an intuitive user experience.

Built on a robust, cloud-native architecture, Azodha effortlessly scales to handle high volumes of concurrent users and queries. Our auto-scaling infrastructure dynamically adjusts capacity based on demand, ensuring consistently fast response times.