Intelligent Virtual Care Platform

AvaSure offers 24/7 technical support to address any issues that may arise.

AvaSure’s analytics platform doesn’t just show you how your virtual care program is performing—it shows how you stack up. Benchmark your outcomes, utilization, alarm rates, and staff responsiveness against national averages and peer organizations, including academic medical centers, VA hospitals, and critical access facilities. Partner with our dedicated customer success team to define success, track the right metrics, and configure dashboards that drive system-wide impact. With clear, actionable reporting and competitive benchmarks, AvaSure helps you stay ahead and scale smarter.

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

AvaSure’s pioneering TeleSitter® solution enables continuous remote monitoring of patients using real-time video and audio. With this technology, a single Virtual Safety Attendant (VSA) can observe multiple patients at once—dramatically reducing the need for 1:1 sitters while maintaining patient safety and improving staff efficiency.

AvaSure’s platform is purpose-built for scalability and interoperability. By maximizing your existing infrastructure, it reduces the need for new hardware investments while supporting scalable, enterprise-grade backend systems that grow with you. The platform integrates seamlessly with Electronic Health Records (EHRs), nurse call systems, and other critical technologies using standardized formats like HL7. A robust partner API further enhances interoperability, making it easy to connect with diverse health IT environments without creating silos. Whether you’re a small clinic or a large hospital system, AvaSure’s cloud-based architecture supports a wide range of clinical use cases—and adapts to your unique workflows and growth plans.

Keep an eye on critical patients, support care workflows and keep patients safe in an integrated, AI-enabled ICU with a platform designed for care. Integrated with technology already in the room, a virtual care program can bring care further.

Support patients continuing their care at home with ongoing access to their virtual care team from a tablet or web-enabled device. Provide a seamless experience across the care continuum by delivering the same virtual care inside the hospital and at home.

Our solution supports 18 languages and uses AI with Natural Language Processing (NLP) to understand natural, inclusive communication, accommodating misspellings and colloquial terms. This ensures that individuals can communicate effectively, regardless of language proficiency, literacy level, or regional variations, making healthcare more accessible and inclusive. With over 45,000 health terms and synonyms in our database, the system continuously improves its understanding, promoting equitable access to healthcare for diverse populations.

Our platform offers inclusive engagement options, enabling equitable access to healthcare services. With a human-like avatar integrated into voice, web, text messaging, and apps, users can interact naturally across multiple channels. This approach enhances communication by providing three times more accurate responses, ensuring that users from diverse backgrounds can engage effectively. Additionally, our solution supports 18 languages and incorporates Natural Language Processing (NLP) technology to understand users’ natural speech, including misspellings, making healthcare accessible and understandable for all. These features contribute to addressing health equity and reducing barriers to care.

Mediktor applies three measures that guarantee privacy: encryption through the whole process of communication and storage, compliance with the Health Insurance Portability and Accountability Act (HIPAA), and the General Data Protection Regulation (GDPR) standards.

Demonstrates awareness of cultural differences and respect for all genders by offering customized symptom assessments for individuals with sensory, physical, and intellectual disabilities. We provide a dedicated feature for transgender patients, including those in the LGTBIQ+ and Non-binary communities, tailored to their gender identity and transitioning treatment needs. Our multilingual capabilities further ensure accessibility and inclusivity, reflecting the diverse populations we serve.