Intelligent Virtual Care Platform

AvaSure offers 24/7 technical support to address any issues that may arise.

AvaSure’s analytics platform doesn’t just show you how your virtual care program is performing—it shows how you stack up. Benchmark your outcomes, utilization, alarm rates, and staff responsiveness against national averages and peer organizations, including academic medical centers, VA hospitals, and critical access facilities. Partner with our dedicated customer success team to define success, track the right metrics, and configure dashboards that drive system-wide impact. With clear, actionable reporting and competitive benchmarks, AvaSure helps you stay ahead and scale smarter.

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

AvaSure’s pioneering TeleSitter® solution enables continuous remote monitoring of patients using real-time video and audio. With this technology, a single Virtual Safety Attendant (VSA) can observe multiple patients at once—dramatically reducing the need for 1:1 sitters while maintaining patient safety and improving staff efficiency.

AvaSure’s platform is purpose-built for scalability and interoperability. By maximizing your existing infrastructure, it reduces the need for new hardware investments while supporting scalable, enterprise-grade backend systems that grow with you. The platform integrates seamlessly with Electronic Health Records (EHRs), nurse call systems, and other critical technologies using standardized formats like HL7. A robust partner API further enhances interoperability, making it easy to connect with diverse health IT environments without creating silos. Whether you’re a small clinic or a large hospital system, AvaSure’s cloud-based architecture supports a wide range of clinical use cases—and adapts to your unique workflows and growth plans.

Keep an eye on critical patients, support care workflows and keep patients safe in an integrated, AI-enabled ICU with a platform designed for care. Integrated with technology already in the room, a virtual care program can bring care further.

Support patients continuing their care at home with ongoing access to their virtual care team from a tablet or web-enabled device. Provide a seamless experience across the care continuum by delivering the same virtual care inside the hospital and at home.

DeepScribe ambient AI understands and adjusts to different patient visit types, placing data into the right context. For instance, when a physician and patient discuss a condition during a follow-up visit, information from previous visits is automatically pulled forward into the current chart - but modified as needed within the context of the current conversation.

DeepScribe offers bi-directional integration to pull and push discrete field information with leading EHR systems including Epic, athenahealth, NextGen Healthcare, Veradigm, Ontada and more. This enables easier access to information that drives continuity of care.

DeepScribe’s ambient AI platform is HIPAA-compliant and SOC-2-certified. All data captured and processed by DeepScribe is encrypted using end-to-end AES-256 technology. To ensure data security and privacy, encrypted data is stripped of all personally identifiable information, ensuring patient information cannot be associated with an individual. DeepScribe also includes an additional layer of security to ensure any user accessing the platform is authorized to do so.

DeepScribe AI has been trained on the learnings from more than 5 million patient conversations. Clinicians simply need to have a conversation with the patient naturally during the encounter, moving through their workflow as they normally would. The ambient AI understands the details and nuances – including essential patient anecdotes – and generates a complete clinical note. The interface is highly regarded for its simplicity. Clinicians begin the encounter with just two taps, then hit one button to record, and another to “scribe” the visit.

DeepScribe was developed with scalability in mind, and supports rapidly increasing user bases at large health systems such as Ochsner Health, Texas Oncology, Covenant HealthCare. Regardless of the practice or organization size, the DeepScribe platform can onboard and accommodate a high volume of clinician users at one time.

The DeepScribe ambient AI platform is continuously learning via patient conversations and built upon a foundation of the largest clinical dataset in the category. In addition to refinements made within the AI model, DeepScribe clinical experts also collaborate with specialty care physicians to ensure each medical group’s workflow and needs are satisfied and reflected in the notes that are generated.