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AvaSure Virtual Care Platform

AvaSure Virtual Care Platform

AvaSure Virtual Care Platform

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By AvaSure
5.0

1 review

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AvaSure Virtual Care Platform
AvaSure Virtual Care Platform

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Overview

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AVIA SummaryAboutProduct capabilitiesEHR IntegrationsUse cases and differentiatorsCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
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Avia Summary

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AvaSure Virtual Care Platform is a solution provided by AvaSure which was founded in 2008. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, On-demand Behavioral Health, Virtual Visits (Synchronous + Asynchronous), Virtual Nursing, and Ambient Intelligence.
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It has 10 verified clients.
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AvaSure Virtual Care Platform integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about AvaSure Virtual Care Platform include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door
DESCRIPTION

AvaSure is a leader in virtual care services, leveraging over 15 years of experience and a proven track record of successful implementations in more than 1,100 healthcare facilities. The company offers the AvaSure Intelligent Virtual Care Platform, which integrates AI-powered solutions like virtual sitting, virtual nursing, and virtual visits. AvaSure’s expertise includes:

  • Future-Proof Platform: The Intelligent Virtual Care Platform combines clinical grade in-room devices with AI-enabled solutions for continuous patient observation and virtual visits, helping to enable proactive interventions, improved patient outcomes and optimized staffing. 
  • Scalable Infrastructure: AvaSure’s platform is built on a scalable, enterprise-grade infrastructure that supports integration with electronic health records (EHRs) like Epic, nurse call systems, and other healthcare technologies. Boasting a 99.9% uptime, our system is built with the high-reliability necessary for a patient care environment. 
  • Analytics and Benchmarking: AvaSure Analytics offers actionable insights and nationwide benchmarking, helping organizations measure performance and optimize their virtual care programs.
  • Open Ecosystem: AvaSure’s platform features a PartnerAPI that allows our in-room device to be the gateway to patient care, sending audio/video from the room to any third-party applications or systems, supporting limitless use cases.
  • Clinical and Technical Expertise: With a team comprising of 15% nurses, AvaSure provides tailored clinical strategies and ongoing support to ensure measurable outcomes. Based on our experience from over 5,000 virtual care deployments, AvaSure provides end-to-end implementation services, including project management, clinical program development, and technical deployment. A dedicated team of clinical and technical experts ensures seamless integration and adoption.

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CATEGORIES & SOLUTIONS

Digital Front Door (DFD)


Virtual Health


On-demand Behavioral Health


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Asynchronous Virtual Visit Tools


Enterprise Virtual Nursing Platform


Ambient Observation & Monitoring


CLIENT TYPES

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Hospital/Health System

Medium Hospital/Health System

Extra Large Hospital/Health System

AWARDS
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Product capabilities
Virtual visits

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

AVIA GUIDE
What is virtual visits ?
Synchronous and asynchronous virtual visit solutions are multilingual, accessible, and omnichannel; and allow users to alternate between modalities. Capabilities should integrate with existing provider workflows and auto-generate clinical documentation, offer real-time benefits information and auto-generate claims, directly enable orders for ancillary services, and automate follow-ups and referrals.
Technical Support

AvaSure offers 24/7 technical support to address any issues that may arise.

AVIA GUIDE
What is technical support?
Ability to provide phone-based support for patients/members and providers. Ability to provide chat or text-based support for patients/members and providers.
Analytics

AvaSure’s analytics platform doesn’t just show you how your virtual care program is performing—it shows how you stack up. Benchmark your outcomes, utilization, alarm rates, and staff responsiveness against national averages and peer organizations, including academic medical centers, VA hospitals, and critical access facilities. Partner with our dedicated customer success team to define success, track the right metrics, and configure dashboards that drive system-wide impact. With clear, actionable reporting and competitive benchmarks, AvaSure helps you stay ahead and scale smarter.

AVIA GUIDE
What is analytics?
Ability to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback / where patient would have gone.
Virtual sitters

AvaSure’s pioneering TeleSitter® solution enables continuous remote monitoring of patients using real-time video and audio. With this technology, a single Virtual Safety Attendant (VSA) can observe multiple patients at once—dramatically reducing the need for 1:1 sitters while maintaining patient safety and improving staff efficiency.

AVIA GUIDE
What is virtual sitters ?
Virtually monitoring patient safety to prevent patient falls
Health at home

Support patients continuing their care at home with ongoing access to their virtual care team from a tablet or web-enabled device. Provide a seamless experience across the care continuum by delivering the same virtual care inside the hospital and at home.

AVIA GUIDE
What is health at home ?
Providing virtual, hospital care at home for complex patients, creating inpatient capacity
e-ICU

Keep an eye on critical patients, support care workflows and keep patients safe in an integrated, AI-enabled ICU with a platform designed for care. Integrated with technology already in the room, a virtual care program can bring care further.

AVIA GUIDE
What is e-icu ?
Providing critical care services to patients and nurses at the bedside
Scalability and Interoperability

AvaSure’s platform is purpose-built for scalability and interoperability. By maximizing your existing infrastructure, it reduces the need for new hardware investments while supporting scalable, enterprise-grade backend systems that grow with you. The platform integrates seamlessly with Electronic Health Records (EHRs), nurse call systems, and other critical technologies using standardized formats like HL7. A robust partner API further enhances interoperability, making it easy to connect with diverse health IT environments without creating silos. Whether you’re a small clinic or a large hospital system, AvaSure’s cloud-based architecture supports a wide range of clinical use cases—and adapts to your unique workflows and growth plans.

AVIA GUIDE
What is scalability and interoperability?
Scales effectively from individual rooms to entire healthcare systems Interoperates seamlessly with other healthcare IT systems and devices Supports open standards to facilitate integration and future expansion Example: An ambient clinical documentation system that can be deployed across multiple hospitals and integrates with various EHR platforms.
Virtual visits

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

AVIA GUIDE
What is virtual visits ?
Providing virtual visits to support patient access, for a variety of medical conditions
Virtual bedside support

With AvaSure's Intelligent Virtual Care Platform, bedside nurses can be supported by a virtual nurse who provides real-time mentoring and educational guidance.

AVIA GUIDE
What is virtual bedside support ?
Providing bedside nurses with virtual support, mentoring, and education
EHR integration
Integrations
Acute care EMR
EHR integration and relevant hardware
Recommended, but not required
EMRs supported
Epic, Cerner, Meditech, Allscripts, NextGen
Hardware compatibility
None provided
Solution libraries
Epic ShowroomIn Epic Showroom: https://showroom.epic.com/Listing?id=388&returnTitle=Back%20to%20Search
Use cases and differentiators
Use case descriptions

Virtual visits, virtual nursing, virtual sitting 

Pediatric use cases

Virtual visits, virtual nursing, virtual sitting for uses such as behavioral health, eating disorders, and low-to-moderate suicide risk. 

Users

Used by over 1,100 hospitals in the United States, including the top 10 largest health systems. 

Differentiators vs internal options
None provided
Differentiators vs competitors

Safer patients, happier nursing teams, and a dedicated clinical support team by your side through it all. AvaSure is the only virtual care platform with proven ROI in over a thousand hospitals.

Company information

By AvaSure

Founded in 2008

$552,300 total equity funding

Visit website

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Media

Images
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Videos
AvaSure_ Intelligent Virtual Care Platform.mp4
Downloads
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Reviewer’s Org Size
  • XL ($5B+ NPR)
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Reviewer’s Org EMR compatibility
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Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
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  • Rural Presence

December 11, 2023

verified

December 11, 2023

Helps address workforce challenges

As a large company that has focused on patient safety for years, we were excited to take this step forward with virtual sitting technology. In addition to monitoring patients, the TeleSitter solution helps address workforce challenges by reducing the need for 1:1 sitters and enabling nurses to stay focused on other core patient care duties.

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Lynn Simon

President of Clinical Operations and Chief Medical Officer, Executive sponsor working with AvaSure Virtual Care Platform at Community Health Systems, Inc.
Review Source
:
prnewswire.com/news-releases/avasure-telesitter-customer-story-featured-in-august-31-webinar-301895953.html
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Ambient Intelligence
Digital Front Door (DFD)
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Virtual Nursing
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Digitally-Assisted Provider Documentation
Dynamic Staffing & Scheduling
Virtual Visits (Synchronous + Asynchronous)
Patient Education
Revenue Cycle Management (RCM)
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