Intelligent Virtual Care Platform

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

AvaSure offers 24/7 technical support to address any issues that may arise.

AvaSure’s analytics platform doesn’t just show you how your virtual care program is performing—it shows how you stack up. Benchmark your outcomes, utilization, alarm rates, and staff responsiveness against national averages and peer organizations, including academic medical centers, VA hospitals, and critical access facilities. Partner with our dedicated customer success team to define success, track the right metrics, and configure dashboards that drive system-wide impact. With clear, actionable reporting and competitive benchmarks, AvaSure helps you stay ahead and scale smarter.

AvaSure’s pioneering TeleSitter® solution enables continuous remote monitoring of patients using real-time video and audio. With this technology, a single Virtual Safety Attendant (VSA) can observe multiple patients at once—dramatically reducing the need for 1:1 sitters while maintaining patient safety and improving staff efficiency.

Support patients continuing their care at home with ongoing access to their virtual care team from a tablet or web-enabled device. Provide a seamless experience across the care continuum by delivering the same virtual care inside the hospital and at home.

Keep an eye on critical patients, support care workflows and keep patients safe in an integrated, AI-enabled ICU with a platform designed for care. Integrated with technology already in the room, a virtual care program can bring care further.

AvaSure’s platform is purpose-built for scalability and interoperability. By maximizing your existing infrastructure, it reduces the need for new hardware investments while supporting scalable, enterprise-grade backend systems that grow with you. The platform integrates seamlessly with Electronic Health Records (EHRs), nurse call systems, and other critical technologies using standardized formats like HL7. A robust partner API further enhances interoperability, making it easy to connect with diverse health IT environments without creating silos. Whether you’re a small clinic or a large hospital system, AvaSure’s cloud-based architecture supports a wide range of clinical use cases—and adapts to your unique workflows and growth plans.

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

With AvaSure's Intelligent Virtual Care Platform, bedside nurses can be supported by a virtual nurse who provides real-time mentoring and educational guidance.

EHR integration and/or PDF import/export of patient documentation including signed, timestamped recommendations from specialists. The provider has the ability to review, confirm of revise diagnosis and treatment. The eConsult specialist provides escalation and interim care plans when appropriate within the eConsult. Photo and video applications are available for usage with eConsults.

Chat, online and phone help services for providers and health system staff. AristaMD does not offer a direct-to-patient application.

AristaMD offers the health system the ability to route eConsults to their own providers or access the AristaMD specialist panel for eConsult services. A hybrid solution is also available to reduce resource utilization or handle high-volume times. AristaMD's registered nurses are available to curate and route eConsults based on behalf of the health system to reduce staff utilization and eliminate disruption of the existing clinical workflow.

Analytics are provided for the system, each location and each provider. Reports include specialty care usage by location, provider, etc.; cost savings, replaced visits; influenced care plan, new diagnosis, and more.

Provider launch from EHR or integration available. Access is also available using AristaMD's team of registered nurses.