Avia Logo

Products /

vCareCommand Platform

vCareCommand Platform

vCareCommand Platform


Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

vCareCommand Platform is a solution provided by ViTel Net which was founded in 1990. It belongs to multiple categories of digital health solutions including Virtual Visits (Synchronous + Asynchronous), Digital Front Door (DFD), Virtual Health, Patient Flow, and Interoperability.
vCareCommand Platform integrates with major EMRs such as Epic, Cerner, and Meditech.
Some other resource(s) that may be helpful in learning about vCareCommand Platform include: A buyer’s guide to solution interoperability and Top Interoperability Companies Report

Modular, yet comprehensive, vCareCommand is the one enterprise cloud-based virtual care platform that can support all virtual care programs. vCareCommand offers zero code configurable web applications that are immediately familiar to users because they conform to your existing workflows; a robust suite of embedded common core collaboration, documentation, management and business intelligence tools; all fully integrated with your EHR and other systems of your choosing.

Built on 30+ years of experience in telehealth by the pioneers in the industry, vCareCommand delivers unparalleled high quality care to patients regardless of where they are. Our platform powers consistent workflows for in-person and remote encounters, ubiquitous access to patient data and imaging, patient engagement across all service lines and full access to business intelligence that supports complex system management.

Read more
Product capabilities

Intake & Virtual Waiting Room

Enable patients to check in for their virtual visit and access informational or entertaining content while they wait privately for their visit to begin

What is intake & virtual waiting room?
Ability to handle digital form upload & intake. Integrated symptom checking. Waiting room accessible to patients, providers, and staff. Patient/member queueing. Patient can share images or videos. Integration with connected devices for vitals collection. Patient/member contact/chatting. Content for patients to interact with in the waiting room. Notify patient when provider is ready to start visit. Tool for patient to test tech feasibility
EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other
Use cases and differentiators

the vCareCommand platform delivers unparalleled support 

- Behavioral Health

- Neuroloy and Stroke

- Medically Complex Pediatrics

- Maternal Fetal Medicine

- Cardiology

- Population Health

- Infectious Disease 

- First Responder Crisis Care


Academic Medical Centers, Children's Hospitals, Health Systems, Neourology and Stroke Specialties, Cardiology Specialists

ViTel Net's no-code patented platform streamlines custom workflows while alleviating the workload for internal IT resources so they can trouble shoot, launch, and scale existing programs. Reducing the need for additional overhead and costly time and financial investments to start from scratch. Built on over 30 years of experience in telehealth our platform powers unparalleled security, reliability, and flexibility so that our clients can get back to delivering quality care. 

ViTel Net's clients enjoy consistent cost transparency, security, scalability, and configurability with multi-EHR and PACS integration that makes it easy to launch and expand existing programs. 

Our platform uses an industry-first no-code system that gives our clients the flexibility to add, expand, or change workflows to enable virtual care that best matches their brand of care and adapts to their clinical practices. Without surprise fees, unwavering roadmaps, and limited functionality, our clients can launch virtual care at ease today, while planning for tomorrow.

Health Equity

Company information

Founded in 1990






Filter reviews

Overall Score

3 reviews




Ease of use


Customer Support


EHR Integrations

Sort by:
Most Recent
Sort by:
Most Recent
Most Helpful

Filter reviews

Reviewer’s Rating

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

July 16, 2024

new review

July 16, 2024

Increases overall efficiency, while improving reporting consistency

The option to integrate with our partnering sites enables easier access to services and direct receipt of results into their EHR & IS systems. This greatly increases overall efficiency, while improving reporting consistency, for our programs.

View more

A verified Project manager working with vCareCommand Platform from a AMC, ACO hospital.


April 25, 2024


April 25, 2024

An integral component in the success of our program

The ViTel Net platform has been an integral component in the success of our program. The team at ViTel Net has been knowledgeable, approachable, available, thorough, and efficient at facilitating our use of the vCareCommand platform in our research study.

View more

user image

Eduard Tiozzo, PHD, MSCTI, FAHA,

Residency Research Director, Executive sponsor working with vCareCommand Platform at University of Miami Health

April 25, 2024


April 25, 2024

Helped us in the success in the implementation process of our study protocol

Our goal as a research team is to facilitate the intervention and communication with our team members and our research subjects in an efficient, direct, and safe way. ViTel Net has been a comprehensive and effective way for us to do this, and has helped us in the success in the implementation process of our study protocol.

View more

user image

Cristina Segredo Thurston, PT, DPT,

Science Project Research Physical Therapist, End user working with vCareCommand Platform at University of Miami Health


Filter clients

  • Partner

  • Vendor

  • Health System

  • Other

Explore Related Resources
back to top