Luna AI

Steer Health's AI conversation platform is exceptional in providing efficient patient communication tools and offering a seamless integration of technology. With its ability to answer patient questions promptly and accurately, this platform has not only enhanced patient satisfaction but also significantly improved operational efficiencies in our practice. The platform helps in reducing our inbound calls significantly and makes it easier for us to communicate promptly. My staff are now able to dedicate more time to complex and sensitive issues that require human touch. This strategic reallocation of human resources underscores a holistic approach to patient care, where technology complements human touch rather than replacing it. The platform is easy to navigate and the support teams are excellent.

Steer Health has not only set a new standard for patient communication but has also paved the way for a future where technology and healthcare go hand in hand in providing exceptional care.

Steer Health's innovative offerings will help us improve operational efficiency so that our caregivers can focus on what they do best: providing high-quality patient care. Steer Health's emphasis on personalized relationship-based outreach sets it apart and makes it clear that Steer Health is the right partner for us.

Steer is a great platform where staff can interact with patients via text/chat.

The payment process requires too much patient information.

It has helped our practice communicate with patients in a timely matter via text and chat.

Not only is the system easy to use, but you get continous support and great response time for any questions or troubleshooting.

I think with any new program, the integration process with the EMR or PM system is the most difficult part but SteerHealth made it easier to handle. I recall having to send bi-weekly reports so review links could be sent out but once it was integrated there was no need for me to be involved.

SteerHealth has boosted patient reviews for the practice which has helped us immensely.

The team has been on spot in regards to our department needs. Created workflows for contracting and designed the webpage which makes navigation easier and self explanatory for our members. Increased the traffic on our webpage. Great Customer service and when we have any new project, they schedule weekly calls to ensure the completion of project.

When files are uploaded by one team member, another member cant access it which makes the work duplicate.

They have been helping us with maintaining provider in turn the network updates and creating easier access to our members about the health plan.

Steer Platform with AI integration has improved workflows in clinics and hopsitals by efficiently triaging patient inquiries, providing personalized information, automating appointment scheduling, and facilitating tele- monitoring and post-visit follow-ups, ultimately enhancing patient engagement, reducing administrative burden on healthcare professionals, and improving overall efficiency and accessibility of our healthcare services.