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Conversational AI Chatbot
Conversational AI Chatbot
Overview
Contents
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Avia Summary
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Conversational AI Chatbot is a solution provided by Steer Health. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD) and Conversational & Visual Interactive Voice Response (IVR).
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It has 2 verified clients.
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Conversational AI Chatbot integrates with major EMRs such as Not applicable.
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Some other resource(s) that may be helpful in learning about Conversational AI Chatbot include: Top Conversational AI Companies Report and A buyer’s guide to conversational AI
DESCRIPTION
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Steer Health's AI-powered Chatbot can support your patients 24/7 and give that warm, personalized feeling with every conversation.
- Share Directions: Steer Health's AI-powered Chatbot can share your practice's location directly with patients coming to your website looking for directions.
- 24/7 Online Assistance: Steer's AI Chatbot can respond to patients and accept queries for your staff to go over and respond to at a convenient time.
- Increase Profitability: Since the patient is able to get in touch with you immediately, there is almost no scope for losing a prospective patient.
- Achieve More Appointments: 43% of patients now prefer to book online—a trend that continues to rise each year. Give patients the flexibility of booking appointments through an easy-to-use chat popup that prompts the user directly through your website.
- Reduce No-Shows: 72% of patients and 60% of healthcare professionals say online appointment booking platforms encourage patients to keep appointments. When a patient is given the option to book an appointment the moment they seek help, they are most likely to keep it and show up on time.
EHR integration
Integrations
Not applicable
EHR integration and relevant hardware
Not applicable
EMRs supported
Not applicable
Hardware compatibility
Desktop, Mobile / Tablet (web optimized)
Use cases and differentiators
Use case descriptions
None provided
Users
None provided
Differentiators vs internal options
Discoverability
- Simplified User Experience
- Integrated SEO, SEM, and SMM
- Healthcare Purpose-Driven UX
- Personalized Self-Service Tools
Optimize Care Access
- Voice, Web, Chatbot and SMS Scheduling
- Smart Routing & 1 Click Scheduling for existing patients
- Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
- Integrated Modern Communication Tools
- Referral Automation
Personalized Outreach
- PX Command Center Enables Longitudinal Patient Engagement
- Supports Administrative As Well as Clinical Workflows
- AI Event-Based Decision Tree Foundation Makes It Very Extensible
Patient Insights - Post Visit
- Integrated experience of managing PX before, during and after the visit
- Leverage Service Recovery Feedback As Growth Enabler
- Resolve PX Issues in a fraction of time
Virtual Check Ins
- Voice, Web, Chatbot and SMS Outreach
- Automated Triage and Escalation
- OnDemand TeleMedicine Integration
- AI based Fast Tracking/Smart Routing of High Risk Patient Needs
Differentiators vs competitors
Discoverability
- Simplified User Experience
- Integrated SEO, SEM, and SMM
- Healthcare Purpose-Driven UX
- Personalized Self-Service Tools
Optimize Care Access
- Voice, Web, Chatbot and SMS Scheduling
- Smart Routing & 1 Click Scheduling for existing patients
- Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
- Integrated Modern Communication Tools
- Referral Automation
Personalized Outreach
- PX Command Center Enables Longitudinal Patient Engagement
- Supports Administrative As Well as Clinical Workflows
- AI Event-Based Decision Tree Foundation Makes It Very Extensible
Patient Insights - Post Visit
- Integrated experience of managing PX before, during and after the visit
- Leverage Service Recovery Feedback As Growth Enabler
- Resolve PX Issues in a fraction of time
Virtual Check Ins
- Voice, Web, Chatbot and SMS Outreach
- Automated Triage and Escalation
- OnDemand TeleMedicine Integration
- AI based Fast Tracking/Smart Routing of High Risk Patient Needs
HELPFUL TOOLS
Conversational AI Chatbot Comparisons
Media
Images
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Conversational AI Chatbot.png
Videos
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Downloads
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Select which hospital or health system you work at and see a personalized match score.
Conversational AI Chatbot Comparisons
Reviews
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Overall Score
5.0
1 review
5.0
Features
5.0
Ease of use
5.0
Customer Support
5.0
EHR Integrations
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Most Recent
June 9, 2023
verified
June 9, 2023
Steer's AI-integrated platform offers an impressive user experience with its advanced features and seamless integration capabilities.
Steer Platform with AI integration has improved workflows in clinics and hopsitals by efficiently triaging patient inquiries, providing personalized information, automating appointment scheduling, and facilitating tele- monitoring and post-visit follow-ups, ultimately enhancing patient engagement, reducing administrative burden on healthcare professionals, and improving overall efficiency and accessibility of our healthcare services.
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Executive sponsor working with Conversational AI Chatbot at Prime Healthcare
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