Avia Logo

Products /

Conversational AI Chatbot

Conversational AI Chatbot

Conversational AI Chatbot

Overview


Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

o
Conversational AI Chatbot is a solution provided by Steer Health. It belongs to the digital health solution Conversational & Visual Interactive Voice Response (IVR).
o
It has 3 verified clients.
o
Conversational AI Chatbot integrates with major EMRs such as Not applicable.
DESCRIPTION

Steer Health's AI-powered Chatbot can support your patients 24/7 and give that warm, personalized feeling with every conversation.

  • Share Directions: Steer Health's AI-powered Chatbot can share your practice's location directly with patients coming to your website looking for directions.
  • 24/7 Online Assistance: Steer's AI Chatbot can respond to patients and accept queries for your staff to go over and respond to at a convenient time.
  • Increase Profitability: Since the patient is able to get in touch with you immediately, there is almost no scope for losing a prospective patient.
  • Achieve More Appointments: 43% of patients now prefer to book online—a trend that continues to rise each year. Give patients the flexibility of booking appointments through an easy-to-use chat popup that prompts the user directly through your website.
  • Reduce No-Shows: 72% of patients and 60% of healthcare professionals say online appointment booking platforms encourage patients to keep appointments. When a patient is given the option to book an appointment the moment they seek help, they are most likely to keep it and show up on time.
Read more
EHR integration

Not applicable
Not applicable
Not applicable
Desktop, Mobile / Tablet (web optimized)
Use cases and differentiators

None provided
None provided

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools 

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time 

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs
Company information

Media


Images

edit-media
Screen Shot 2022-10-12 at 1.45.34 PM.png
edit-media
Screen Shot 2022-10-13 at 5.02.12 PM.png
edit-media
Screen Shot 2022-10-13 at 5.02.05 PM.png
edit-media
Screen Shot 2022-10-13 at 5.01.58 PM.png
edit-media
Conversational AI Chatbot.png
Videos

No videos provided

Downloads

No content provided

Reviews


Filter reviews


Overall Score
5.0

3 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

Sort by:
Most Recent
Sort by:
Most Recent
Oldest
Most Helpful

Filter reviews


Reviewer’s Rating
5
4
3
2
1

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

February 24, 2024

verified

February 24, 2024

Steer Health is an exceptional patient engagement platform

Steer Health's AI conversation platform is exceptional in providing efficient patient communication tools and offering a seamless integration of technology. With its ability to answer patient questions promptly and accurately, this platform has not only enhanced patient satisfaction but also significantly improved operational efficiencies in our practice. The platform helps in reducing our inbound calls significantly and makes it easier for us to communicate promptly. My staff are now able to dedicate more time to complex and sensitive issues that require human touch. This strategic reallocation of human resources underscores a holistic approach to patient care, where technology complements human touch rather than replacing it. The platform is easy to navigate and the support teams are excellent.

Steer Health has not only set a new standard for patient communication but has also paved the way for a future where technology and healthcare go hand in hand in providing exceptional care.

View more


user image

Kishori Somyreddy

Manager at Neurology Texas, End user working with Conversational AI Chatbot at Unverified

Helpful(0)

January 9, 2024

verified

January 9, 2024

A great platform

Steer is a great platform where staff can interact with patients via text/chat.

The payment process requires too much patient information.

It has helped our practice communicate with patients in a timely matter via text and chat.

View more


user image

Alondra

Medical Assistant, End user working with Conversational AI Chatbot at Unverified
Helpful(0)

June 9, 2023

verified

June 9, 2023

Steer's AI-integrated platform offers an impressive user experience with its advanced features and seamless integration capabilities.

Steer Platform with AI integration has improved workflows in clinics and hopsitals by efficiently triaging patient inquiries, providing personalized information, automating appointment scheduling, and facilitating tele- monitoring and post-visit follow-ups, ultimately enhancing patient engagement, reducing administrative burden on healthcare professionals, and improving overall efficiency and accessibility of our healthcare services.

View more


user image

Executive sponsor working with Conversational AI Chatbot at Prime Healthcare


Helpful(0)

Clients


Filter clients


Type
  • Partner

  • Vendor

  • Health System

  • Other

back to top