Steer Health's AI-powered Chatbot can support your patients 24/7 and give that warm, personalized feeling with every conversation.

• Share Directions: Steer Health's AI-powered Chatbot can share your practice's location directly with patients coming to your website looking for directions.
• 24/7 Online Assistance: Steer's AI Chatbot can respond to patients and accept queries for your staff to go over and respond to at a convenient time.
• Increase Profitability: Since the patient is able to get in touch with you immediately, there is almost no scope for losing a prospective patient.
• Achieve More Appointments: 43% of patients now prefer to book online—a trend that continues to rise each year. Give patients the flexibility of booking appointments through an easy-to-use chat popup that prompts the user directly through your website.
• Reduce No-Shows: 72% of patients and 60% of healthcare professionals say online appointment booking platforms encourage patients to keep appointments. When a patient is given the option to book an appointment the moment they seek help, they are most likely to keep it and show up on time.

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Addressing Documentation Challenges

The average healthcare provider has minimal clinical documentation support, which often leads to burnout, inefficient workflows, and reduced patient interactions. Avaamo Ambient steps in to simplify and streamline the process, ensuring you can focus on delivering quality care. It captures and organizes medical conversations into clear, structured formats, allowing you to accurately document the full patient narrative while enhancing your workflow efficiency.

How Avaamo Ambient Works

Avaamo Ambient records your patient consultations and leverages advanced machine-learning models to create detailed transcripts. These transcripts are transformed into structured SOAP note drafts, helping you document care more effectively.

Features You’ll Love:

AutoScribe:

AutoScribe is an AI-powered ambient tool that accurately captures and understands clinician-patient conversations. It offers customizable, specialty-specific templates and adapts note formatting based on encounter type. With advanced speech recognition and deep learning, it ensures precise, real-time documentation for healthcare practices.

AutoAVS:

Avaamo Ambient offers specialty-specific After Visit Summary (AVS) templates, allowing clinicians to generate tailored patient notes. Using Natural Language Processing (NLP), it translates medical jargon into clear, patient-friendly language while maintaining accuracy.

AutoCDI:

AutoCDI offers automated, specialty-specific suggestions for ICD-10 and CPT codes, helping clinicians streamline accurate billing and coding. It allows for customizable code mapping, real-time editing, and seamless integration with EHR and billing systems.

AutoCarelinks:

AutoCarelinks - automatically detects follow-up visit mentions, medication orders, and lab test orders during conversations, capturing key details such as scheduling, dosages, and test specifics. It seamlessly integrates this information into the clinician's workflow for review and confirmation.

Natural Conversations:

Record the conversation naturally without needing to use wake words or dictation commands. Simply talk with your patients, and Avaamo Ambient takes care of the rest.

Avaamo is the leading healthcare Conversational AI platform used by both payers and providers. Avaamo provides a highly secure environment (HIPAA compliant, PHI, PII, PCI, ISO27001, etc) in both text and voice, can be deployed quickly on any channel, in any language, with the vast majority of healthcare use cases already built and ready to be customized to your environment.

Discoverability

• Simplified User Experience
• Integrated SEO, SEM, and SMM
• Healthcare Purpose-Driven UX
• Personalized Self-Service Tools 

Optimize Care Access

• Voice, Web, Chatbot and SMS Scheduling
• Smart Routing & 1 Click Scheduling for existing patients
• Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
• Integrated Modern Communication Tools
• Referral Automation

Personalized Outreach

• PX Command Center Enables Longitudinal Patient Engagement
• Supports Administrative As Well as Clinical Workflows
• AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

• Integrated experience of managing PX before, during and after the visit
• Leverage Service Recovery Feedback As Growth Enabler
• Resolve PX Issues in a fraction of time 

Virtual Check Ins

• Voice, Web, Chatbot and SMS Outreach
• Automated Triage and Escalation
• OnDemand TeleMedicine Integration
• AI based Fast Tracking/Smart Routing of High Risk Patient Needs

Discoverability

• Simplified User Experience
• Integrated SEO, SEM, and SMM
• Healthcare Purpose-Driven UX
• Personalized Self-Service Tools

Optimize Care Access

• Voice, Web, Chatbot and SMS Scheduling
• Smart Routing & 1 Click Scheduling for existing patients
• Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
• Integrated Modern Communication Tools
• Referral Automation

Personalized Outreach

• PX Command Center Enables Longitudinal Patient Engagement
• Supports Administrative As Well as Clinical Workflows
• AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

• Integrated experience of managing PX before, during and after the visit
• Leverage Service Recovery Feedback As Growth Enabler
• Resolve PX Issues in a fraction of time

Virtual Check Ins

• Voice, Web, Chatbot and SMS Outreach
• Automated Triage and Escalation
• OnDemand TeleMedicine Integration
• AI based Fast Tracking/Smart Routing of High Risk Patient Needs

Deep EHR/EMR Integrations:

Avaamo Ambient seamlessly integrates with leading EHR/EMR platforms like Epic, Cerner, and Meditech. Unlike competitors, Avaamo embeds directly within the EHR workflow, reducing the need for clinicians to switch between systems and enabling real-time data synchronization, enhancing usability and efficiency.

Progressive Note Generation:

Notes are prepared dynamically during the consultation, allowing clinicians to see a completed draft immediately as the encounter concludes. 

Follow-Up Visit Capturing from Conversations in Real-Time:

Avaamo detects follow-up visit details mentioned during conversations, such as scheduling or specific instructions, and captures them accurately. This automation eliminates the need for manual input, offering a competitive edge over systems that require additional steps for capturing such details.

Medication Orders Captured from Conversation:

Medications discussed during the consultation are automatically captured and structured for clinician review, reducing errors and saving time.

Specialty-Specific Listening Modules:

Avaamo Ambient offers tailored listening capabilities for over 50 specialties, ensuring accurate transcription and note preparation that aligns with the unique terminology and workflows of each field.

Adopt Writing Guidelines:

Avaamo automatically adheres to clinician-specific and organization-specific documentation standards, ensuring notes meet compliance and quality benchmarks. 

Advanced Evaluation Dashboard:

Avaamo provides a robust dashboard that tracks system performance, clinician efficiency, and documentation quality. Administrators gain actionable insights into ROI and usage trends.

AutoCDI - Coding Improvement Automation:

Avaamo’s AutoCDI module ensures accurate ICD-10 and CPT coding, reducing claim denials and maximizing reimbursement. AutoCDI offers real-time coding suggestions during the consultation, minimizing errors and improving billing efficiency.

Generate After Visit Summary (AVS):

Avaamo automatically generates patient-friendly after-visit summaries based on the consultation. These summaries simplify patient communication and align with compliance requirements.

Customizable Note Formats:

Avaamo allows organizations to tailor note formats to their specific needs, ensuring alignment with specialty, organizational policies, and clinician preferences.