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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Aisera
Aisera

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Categories

Solutions

Description

Product Description:

Steer Health's AI-powered Chatbot can support your patients 24/7 and give that warm, personalized feeling with every conversation.

  • Share Directions: Steer Health's AI-powered Chatbot can share your practice's location directly with patients coming to your website looking for directions.
  • 24/7 Online Assistance: Steer's AI Chatbot can respond to patients and accept queries for your staff to go over and respond to at a convenient time.
  • Increase Profitability: Since the patient is able to get in touch with you immediately, there is almost no scope for losing a prospective patient.
  • Achieve More Appointments: 43% of patients now prefer to book online—a trend that continues to rise each year. Give patients the flexibility of booking appointments through an easy-to-use chat popup that prompts the user directly through your website.
  • Reduce No-Shows: 72% of patients and 60% of healthcare professionals say online appointment booking platforms encourage patients to keep appointments. When a patient is given the option to book an appointment the moment they seek help, they are most likely to keep it and show up on time.
About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Product Description:

A Single AI Platform To Support Your Enterprise

Aisera is the industry leader in Generative AI and has been the trusted partner for F1000 companies in their journey of AI and digital transformation with our enterprise-grade Universal Conversational AI Bots.

Our Generative AI bot delivers ChatGPT-like experience that can respond to user requests across multiple domains and in multiple languages with a true omnichannel experience. This results in a better user experience along with minimizing the deployment and maintenance costs across business functions like: information technology (IT), human resources (HR), customer service (CS), sales & marketing and contact centers.

Explore the extensive range of industry-specific skills and accomplishments Aisera has amassed throughout our collaborations with clients. Witness firsthand how our expertise in data science and Generative AI solutions can propel your business to new heights and accelerate growth.

About Aisera:

Aisera is the leading provider of enterprise GPT generative AI solutions. Aisera’s mission is to help large, medium, and small enterprises to transform their business operating model with self-service by significantly reducing operational expenses, boosting revenue growth, and enabling human-like experiences. Aisera customers typically experience 75% or more automation in user requests and an 80% reduction in customer operations costs.

Aisera offers enterprise GPT generative AI solutions for IT, HR, Customer Service, Contact Center, Sales & Marketing and Finance departments. Its enterprise co-pilot supports multimodal user experiences (digital, voice, mobile, API) for AI & Automation.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Appointment Scheduling

Automate routine tasks – schedule, reschedule or cancel appointments, and update missing personal information

Patient Care Management

Interact with healthcare providers, request prescription refills, view test results and medications

Patient Support

Enable patient self-serve with automatic MyChart account creation and password reset

Proactive Patient Reminders

Send proactive notifications to patients about upcoming vaccinations, health visits, and prescription status

Invoice Payment and Claims

Generate invoices and resolve billing and claims issues with pre-built integrations to patient scheduling systems, EHR, IVR, and insurance claims management systems

Seamless Bot to Agent hand-off

Analyze natural language, utterance, and sentiment to interpret when a customer is unhappy and seamlessly transfer to a live agent

Pediatric use cases:

None provided

Users:

Not specified

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Desktop

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools 

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time 

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs
Differentiators vs Competitors:

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Aisera Product Video - Website.mp4

Downloads

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