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Conversational AI Chatbot

Conversational AI Chatbot

Conversational AI Chatbot

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By Steer Health
5.0

3 reviews

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Conversational AI Chatbot
Conversational AI Chatbot

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OverviewReviews
Clients
Resources

Overview


Contents


AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
You may also be interested in:
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Talksoft™

RevSpring, Inc.

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Sponsored

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Avia Summary

o
Conversational AI Chatbot is a solution provided by Steer Health. It belongs to the digital health solution Conversational & Visual Interactive Voice Response (IVR).
o
It has 3 verified clients.
o
Conversational AI Chatbot integrates with major EMRs such as Not applicable.
o
Some other resource(s) that may be helpful in learning about Conversational AI Chatbot include: The competitive edge: Why every health system needs a robust digital front door and Digital front door: The key to staying ahead in healthcare
DESCRIPTION

Steer Health's AI-powered Chatbot can support your patients 24/7 and give that warm, personalized feeling with every conversation.

  • Share Directions: Steer Health's AI-powered Chatbot can share your practice's location directly with patients coming to your website looking for directions.
  • 24/7 Online Assistance: Steer's AI Chatbot can respond to patients and accept queries for your staff to go over and respond to at a convenient time.
  • Increase Profitability: Since the patient is able to get in touch with you immediately, there is almost no scope for losing a prospective patient.
  • Achieve More Appointments: 43% of patients now prefer to book online—a trend that continues to rise each year. Give patients the flexibility of booking appointments through an easy-to-use chat popup that prompts the user directly through your website.
  • Reduce No-Shows: 72% of patients and 60% of healthcare professionals say online appointment booking platforms encourage patients to keep appointments. When a patient is given the option to book an appointment the moment they seek help, they are most likely to keep it and show up on time.
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CATEGORIES & SOLUTIONS

Conversational & Visual Interactive Voice Response (IVR)


Conversational & Visual IVR Tools


CLIENT TYPES

Accountable Care Organizations

Rural Hospitals

Small Hospital/Health System

Large Hospital/Health System

EHR integration

Integrations
Not applicable
EHR integration and relevant hardware
Not applicable
EMRs supported
Not applicable
Hardware compatibility
Desktop, Mobile / Tablet (web optimized)
Use cases and differentiators

Use case descriptions
None provided
Users
None provided
Differentiators vs internal options

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools 

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time 

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs
Differentiators vs competitors

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs
Company information

By Steer Health

Visit website

HELPFUL TOOLS

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Media


Images

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Screen Shot 2022-10-12 at 1.45.34 PM.png
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Videos

No videos provided

Downloads

No content provided

You may also be interested in:
product image

Talksoft™

RevSpring, Inc.

Sponsored

Sponsored

Select which hospital or health system you work at and see a personalized compatibility level.

Conversational AI Chatbot Comparisons

Conversational AI Chatbot

Conversational AI Chatbot

VS
Artera Call-to-Text and Abandoned Calls

Artera Call-to-Text and Abandoned Calls

Conversational AI Chatbot

Conversational AI Chatbot

VS
Navigator

Navigator

Conversational AI Chatbot

Conversational AI Chatbot

VS
ActiumHealth Interact

ActiumHealth Interact

Conversational AI Chatbot

Conversational AI Chatbot

VS
Dragon Ambient eXperience®

Dragon Ambient eXperience®

Conversational AI Chatbot

Conversational AI Chatbot

VS
Avaamo Ambient

Avaamo Ambient

Conversational AI Chatbot

Conversational AI Chatbot

VS
SoundHound's Amelia Conversational AI Platform

SoundHound's Amelia Conversational AI Platform

Conversational AI Chatbot

Conversational AI Chatbot

VS
AI Solutions for Patient Access

AI Solutions for Patient Access

Conversational AI Chatbot

Conversational AI Chatbot

VS
Aisera

Aisera

Conversational AI Chatbot

Conversational AI Chatbot

VS
boost.ai

boost.ai

Conversational AI Chatbot

Conversational AI Chatbot

VS
Bridge Communication

Bridge Communication

Conversational AI Chatbot

Conversational AI Chatbot

VS
Bright Pattern

Bright Pattern

Conversational AI Chatbot

Conversational AI Chatbot

VS
CommPeak Dialer

CommPeak Dialer

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Compare to similar products

Reviews


Filter reviews


Overall Score
5.0

3 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

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Reviewer’s Rating
5
4
3
2
1

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility
Select EMR

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

February 24, 2024

verified

February 24, 2024

Steer Health is an exceptional patient engagement platform

Steer Health's AI conversation platform is exceptional in providing efficient patient communication tools and offering a seamless integration of technology. With its ability to answer patient questions promptly and accurately, this platform has not only enhanced patient satisfaction but also significantly improved operational efficiencies in our practice. The platform helps in reducing our inbound calls significantly and makes it easier for us to communicate promptly. My staff are now able to dedicate more time to complex and sensitive issues that require human touch. This strategic reallocation of human resources underscores a holistic approach to patient care, where technology complements human touch rather than replacing it. The platform is easy to navigate and the support teams are excellent.

Steer Health has not only set a new standard for patient communication but has also paved the way for a future where technology and healthcare go hand in hand in providing exceptional care.

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Kishori Somyreddy

Manager at Neurology Texas, End user working with Conversational AI Chatbot at Aston Gardens At Pelican Marsh

Helpful(0)

January 9, 2024

verified

January 9, 2024

A great platform

Steer is a great platform where staff can interact with patients via text/chat.

The payment process requires too much patient information.

It has helped our practice communicate with patients in a timely matter via text and chat.

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user image

Alondra

Medical Assistant, End user working with Conversational AI Chatbot at Aston Gardens At Pelican Marsh
Review Source
:
g2.com/products/steer-health/reviews/steer-health-review-8787250
Helpful(0)

June 9, 2023

verified

June 9, 2023

Steer's AI-integrated platform offers an impressive user experience with its advanced features and seamless integration capabilities.

Steer Platform with AI integration has improved workflows in clinics and hopsitals by efficiently triaging patient inquiries, providing personalized information, automating appointment scheduling, and facilitating tele- monitoring and post-visit follow-ups, ultimately enhancing patient engagement, reducing administrative burden on healthcare professionals, and improving overall efficiency and accessibility of our healthcare services.

View more


user image

Executive sponsor working with Conversational AI Chatbot at Prime Healthcare


Helpful(0)
Explore Related Resources
resource image
July 3, 2024
The competitive edge: Why every health system needs a robust digital front door
In today’s digital age, a robust digital front door is not a luxury but a necessity for health systems aiming to meet patient expectations, improve operational efficiency, and stay competitive. By adopting a comprehensive DFD strategy, health systems not only enhance the patient experience but also achieve significant operational and financial benefits. As the healthcare industry continues to evolve, the digital front door will play an increasingly central role in shaping the future of patient care and fostering patient loyalty.
resource image
July 3, 2024
Digital front door: The key to staying ahead in healthcare
The Digital Front Door (DFD) methodology has emerged as a pivotal element in enhancing patient engagement, streamlining operations, and ensuring a competitive advantage. In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology. The organizations that didn’t yet have one said it was on their radar for later implementation.
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Resources
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Glossary

Top Categories

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

Company

AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection
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