Aisera

Contents

About EHR Integrations Description Use cases Differentiators Company information Media

Aisera is a solution provided by Aisera. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Conversational & Visual Interactive Voice Response (IVR), Concierge Care, Personalized Care, Conversational AI, Scheduling, Customer Service, Patient Flow, Patient Education, Risk Identification & Stratification, and Coding & Documentation.

Aisera integrates with major EMRs such as Epic, Cerner.

Some other resource(s) that may be helpful in learning about Aisera include: A buyer’s guide to conversational AI and Top Digitally-Assisted Provider Documentation Companies

Select which hospital or health system you work at and see a personalized match score.

About

SOLUTIONS

Conversational & Visual IVR Tools

Concierge & Customer Service Tools

Consumer Scheduling Tools

Virtual Assistants for Patient Questions

Natural Language Processing Platforms

Conversational AI

CLIENT TYPES

None provided

Key Clients

Clients Your Size

USED BY

0 Organizations

EHR integration

Integrations:	Acute care EMR, Ambulatory EMR, Ancillary EMR
EMR Integration & Relevant Hardware:	Required
EMRs Supported:	Epic, Cerner
Hardware Compatibility:	Desktop

Description

A Single AI Platform To Support Your Enterprise

Aisera is the industry leader in Generative AI and has been the trusted partner for F1000 companies in their journey of AI and digital transformation with our enterprise-grade Universal Conversational AI Bots.

Our Generative AI bot delivers ChatGPT-like experience that can respond to user requests across multiple domains and in multiple languages with a true omnichannel experience. This results in a better user experience along with minimizing the deployment and maintenance costs across business functions like: information technology (IT), human resources (HR), customer service (CS), sales & marketing and contact centers.

Explore the extensive range of industry-specific skills and accomplishments Aisera has amassed throughout our collaborations with clients. Witness firsthand how our expertise in data science and Generative AI solutions can propel your business to new heights and accelerate growth.

Description

Appointment Scheduling

Automate routine tasks – schedule, reschedule or cancel appointments, and update missing personal information

Patient Care Management

Interact with healthcare providers, request prescription refills, view test results and medications

Patient Support

Enable patient self-serve with automatic MyChart account creation and password reset

Proactive Patient Reminders

Send proactive notifications to patients about upcoming vaccinations, health visits, and prescription status

Invoice Payment and Claims

Generate invoices and resolve billing and claims issues with pre-built integrations to patient scheduling systems, EHR, IVR, and insurance claims management systems

Seamless Bot to Agent hand-off

Analyze natural language, utterance, and sentiment to interpret when a customer is unhappy and seamlessly transfer to a live agent