Aisera

Contents

AVIA Summary About EHR Integrations Use cases and differentiators Company information Media

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Aisera is a solution provided by Aisera. It belongs to multiple categories of digital health solutions including Conversational & Visual Interactive Voice Response (IVR), Concierge Care, Personalized Care, Conversational AI, Scheduling, Consumer Access & Engagement, Customer Service, Digital Front Door (DFD), Patient Flow, Patient Education, Risk Identification & Stratification, and Coding & Documentation.

Aisera integrates with major EMRs such as Epic, Cerner.

Some other resource(s) that may be helpful in learning about Aisera include: A buyer’s guide to conversational AI and Top Digitally-Assisted Provider Documentation Companies

DESCRIPTION

A Single AI Platform To Support Your Enterprise

Aisera is the industry leader in Generative AI and has been the trusted partner for F1000 companies in their journey of AI and digital transformation with our enterprise-grade Universal Conversational AI Bots.

Our Generative AI bot delivers ChatGPT-like experience that can respond to user requests across multiple domains and in multiple languages with a true omnichannel experience. This results in a better user experience along with minimizing the deployment and maintenance costs across business functions like: information technology (IT), human resources (HR), customer service (CS), sales & marketing and contact centers.

Explore the extensive range of industry-specific skills and accomplishments Aisera has amassed throughout our collaborations with clients. Witness firsthand how our expertise in data science and Generative AI solutions can propel your business to new heights and accelerate growth.

FEATURED MEDIA

Aisera Product Video - Website.mp4

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CATEGORIES & SOLUTIONS

Conversational & Visual Interactive Voice Response (IVR)

Concierge Care

Personalized Care

Conversational & Visual IVR Tools

Concierge & Customer Service Tools

Consumer Scheduling Tools

CLIENT TYPES

None provided

EHR integration

Integrations

Acute care EMR, Ambulatory EMR, Ancillary EMR

EHR integration and relevant hardware

Required

EMRs supported

Epic, Cerner

Hardware compatibility

Desktop

Use cases and differentiators

Use case descriptions

Appointment Scheduling

Automate routine tasks – schedule, reschedule or cancel appointments, and update missing personal information

Patient Care Management

Interact with healthcare providers, request prescription refills, view test results and medications

Patient Support

Enable patient self-serve with automatic MyChart account creation and password reset

Proactive Patient Reminders

Send proactive notifications to patients about upcoming vaccinations, health visits, and prescription status

Invoice Payment and Claims

Generate invoices and resolve billing and claims issues with pre-built integrations to patient scheduling systems, EHR, IVR, and insurance claims management systems

Seamless Bot to Agent hand-off

Analyze natural language, utterance, and sentiment to interpret when a customer is unhappy and seamlessly transfer to a live agent