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Talkie.ai

Talkie.ai

Talkie.ai

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Overview


Avia Summary

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Talkie.ai is a solution provided by Talkie.ai. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Conversational & Visual Interactive Voice Response (IVR), Conversational AI, Concierge Care, and Personalized Care.
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Talkie.ai integrates with major EMRs such as Epic, athena, and Cerner.
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Some other resource(s) that may be helpful in learning about Talkie.ai include: Top Conversational AI Companies Report and A buyer’s guide to conversational AI
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EHR integration

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, athena, Cerner

Hardware Compatibility:

Desktop

Description

Medical front desks are busy places. Talkie’s dedicated healthcare call automation platform makes it easy and cost-effective for healthcare providersvto manage virtual teams of AI-powered front desk voice assistants, on call 24/7/365.

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Use cases

Description

Advanced call automation services

Automate routine patient calls to clinics and hospitals with conversational AI-powered voice assistants as an efficient and call-friendly alternative to IVR and online portals.


We regularly add voice AI support for new processes based on demand and feedback from the industry.


Appointment scheduling

24/7 call-based self-service appointment scheduling and notifications


Repeat prescription reordering

Make it easy and convenient for patients to manage their repeat prescriptions over the phone as a self-service


Clinic FAQs

Cut patient waiting times with instant access to interactive voicebots that answer caller’s common questions about your services


Telemedicine triage

Reduce patient waiting times to see physicians with telemedicine triage managed by our medical voice assistants powered by leading AI and ML triage solutions


Connect virtual assistant call data for custom clinic contact center reports

Our team can help you integrate data from our platform with your chosen business analytics software so you can build custom performance reports.

Users:

Not specified

Differentiators

Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:
None provided
Company information

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Reviews


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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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Clients


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  • Partner

  • Vendor

  • Health System

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