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Talkie.ai

Talkie.ai

Talkie.ai

Overview


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Avia Summary

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Talkie.ai is a solution provided by Talkie.ai. It belongs to multiple categories of digital health solutions including Conversational & Visual Interactive Voice Response (IVR), Conversational AI, Artificial Intelligence (AI), Concierge Care, and Personalized Care.
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Talkie.ai integrates with major EMRs such as Epic, athena, and Cerner.
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Some other resource(s) that may be helpful in learning about Talkie.ai include: Digital front door: The key to staying ahead in healthcare and A buyer’s guide to conversational AI
DESCRIPTION

Medical front desks are busy places. Talkie’s dedicated healthcare call automation platform makes it easy and cost-effective for healthcare providersvto manage virtual teams of AI-powered front desk voice assistants, on call 24/7/365.

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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR
Required
Epic, athena, Cerner
Desktop
Use cases and differentiators

Advanced call automation services

Automate routine patient calls to clinics and hospitals with conversational AI-powered voice assistants as an efficient and call-friendly alternative to IVR and online portals.

We regularly add voice AI support for new processes based on demand and feedback from the industry.

Appointment scheduling

24/7 call-based self-service appointment scheduling and notifications

Repeat prescription reordering

Make it easy and convenient for patients to manage their repeat prescriptions over the phone as a self-service

Clinic FAQs

Cut patient waiting times with instant access to interactive voicebots that answer caller’s common questions about your services

Telemedicine triage

Reduce patient waiting times to see physicians with telemedicine triage managed by our medical voice assistants powered by leading AI and ML triage solutions

Connect virtual assistant call data for custom clinic contact center reports

Our team can help you integrate data from our platform with your chosen business analytics software so you can build custom performance reports.

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Reviews


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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
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Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
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  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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