Avia Logo

Compare Products


Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Talkie.ai
Talkie.ai

0 review

MyEleanor
MyEleanor

Categories

Solutions

Description

Product Description:

Medical front desks are busy places. Talkie’s dedicated healthcare call automation platform makes it easy and cost-effective for healthcare providersvto manage virtual teams of AI-powered front desk voice assistants, on call 24/7/365.

About Talkie.ai:

Talkie.ai was created in 2018 as a spinoff of Pragmatists, a software house with over 30 international clients. The platform was initially built to answer Jean Louis David (a large hair salon chain) call center needs to automate their booking system. Twelve years of experience creating software solutions proved incredibly useful during the early days of developing our product. Since then, Talkie.ai has become an independent company but still takes from Pragmatists’ knowledge and expertise. 

In July 2020, we raised our first round of funds, which helped us not only grow faster but also gave validation to our product and strategy. Another milestone on our journey was the official start of operations in the US at the beginning of 2021. What’s next? We’re on a mission to democratize conversational AI and make it accessible to companies around the globe. To do that, we’ll keep expanding and perfecting our one-stop-shop for all voice assistant needs.

Product Description:

MyEleanor changes everything. She defines Collaborative AI, a future for population health and care management. Eleanor is able to conduct clinical conversations with patients. She is engaging, compassionate and empathetic building a relationship of trust with patients. MyEleanor also remembers, so the patient isn’t burdened by start-from-scratch syndrome.

What’s more, Eleanor not only understands clinical content but is capable of advanced voice analytics, which means understanding not just what the patient says, but how they say it, detecting hospitilzation risk from the "music" of their voice.

Thanks to our pioneering Collaborative AI model, Eleanor immediately integrates into workflows and her conversations gather patient information unlike anything else in healthcare. It’s like finance suddenly gave you approval to hire as many people as you need to manage entire risk populations.

About MyndYou:

Backed by our proprietary data analytics engine, MyEleanor detects subtle changes in a patient's voice, listening not only to what patients say, but also how they say it. She can predict risk, triage patients, and send actionable information to care team members so they can spend more time doing what they do best: Caring for patients. 

MyndYou has developed the world’s most empathetic, fully-present, richly-communicative virtual care coordinator. MyEleanor is an AI-powered care navigator that is able to make thousands of highly personalized phone calls every day; transforming remote care management by overcoming the desperate shortage of skilled nursing staff. Allowing care teams to spend their time on more meaningful patient interactions – and assuring predictable care delivery.

We are a group of clinicians, technical experts, and innovators on a mission to pair simple but sophisticated technology and actionable data with a human touch to keep people safe, engaged, and healthy at home.

MyndYou’s award-winning AI-powered Care Assistant, MyEleanor, helps close care gaps, improve engagement, and extend reach to help high- and rising-risk patient-members thrive at home. 

The World Economic Forum selected MyndYou as of the 100 most promising

technology pioneers of 2021--companies that are shaping industries across a variety of sectors, including healthcare. Learn more: https://bit.ly/mytechP21. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Advanced voice analytics detect changes in health, emotion, sentiment, intent and context

Seamless integrations widely available

HIPAA and SOC2 compliant

Patients speak with Eleanor for an average of 4 minutes

MyndYou has completed millions of calls, executing thousands per day

MyndYou's product roadmap is robust and continuously evolving with advancements in AI using the human voice

Use Cases

Description:

Advanced call automation services

Automate routine patient calls to clinics and hospitals with conversational AI-powered voice assistants as an efficient and call-friendly alternative to IVR and online portals.

We regularly add voice AI support for new processes based on demand and feedback from the industry.

Appointment scheduling

24/7 call-based self-service appointment scheduling and notifications

Repeat prescription reordering

Make it easy and convenient for patients to manage their repeat prescriptions over the phone as a self-service

Clinic FAQs

Cut patient waiting times with instant access to interactive voicebots that answer caller’s common questions about your services

Telemedicine triage

Reduce patient waiting times to see physicians with telemedicine triage managed by our medical voice assistants powered by leading AI and ML triage solutions

Connect virtual assistant call data for custom clinic contact center reports

Our team can help you integrate data from our platform with your chosen business analytics software so you can build custom performance reports.

Pediatric use cases:

None provided

Users:

Not specified

Description:

Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, Gaps in Care, SDOH, Health Equity, and RIsk Assessments

Pediatric use cases:

Same

Users:

Care Managers, Nurses, Care Navigators, Population Health Leaders, Operational Leaders, Digital Innovation teams

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, athena, Cerner

Hardware Compatibility:

Desktop

Integrations:

Acute care EMR, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

None provided

Client Types

None provided

Awards

edit-media
edit-media
No awards image

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

EHRs do not offer Collaborative AI technology

Differentiators vs Competitors:

1. Ability to make outbound, proactive phone calls to engage patients in a dynamic, open-ended, empathetic conversation (for - on-average - 4 minutes) about their health and well-being.

2. Detect hospitilization risk by listneing to not only what patients say, but how they say it; uncovering hospitilization risk that go unnoticed by other technologies  

Keywords

Images

No images provided

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

No content provided

Alternatives

Company Details

team illustration
Share your product comparison with your collegues.

Need help narrowing down products?

Add more criteria to see your compatibility level for every vendor. It only takes a few minutes, just create a free account to get started.
back to top