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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Talkie.ai
Talkie.ai

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Categories

Solutions

Description

Product Description:

Medical front desks are busy places. Talkie’s dedicated healthcare call automation platform makes it easy and cost-effective for healthcare providersvto manage virtual teams of AI-powered front desk voice assistants, on call 24/7/365.

About Talkie.ai:

Talkie.ai was created in 2018 as a spinoff of Pragmatists, a software house with over 30 international clients. The platform was initially built to answer Jean Louis David (a large hair salon chain) call center needs to automate their booking system. Twelve years of experience creating software solutions proved incredibly useful during the early days of developing our product. Since then, Talkie.ai has become an independent company but still takes from Pragmatists’ knowledge and expertise. 

In July 2020, we raised our first round of funds, which helped us not only grow faster but also gave validation to our product and strategy. Another milestone on our journey was the official start of operations in the US at the beginning of 2021. What’s next? We’re on a mission to democratize conversational AI and make it accessible to companies around the globe. To do that, we’ll keep expanding and perfecting our one-stop-shop for all voice assistant needs.

Product Description:

Steer Health's AI-powered Chatbot can support your patients 24/7 and give that warm, personalized feeling with every conversation.

  • Share Directions: Steer Health's AI-powered Chatbot can share your practice's location directly with patients coming to your website looking for directions.
  • 24/7 Online Assistance: Steer's AI Chatbot can respond to patients and accept queries for your staff to go over and respond to at a convenient time.
  • Increase Profitability: Since the patient is able to get in touch with you immediately, there is almost no scope for losing a prospective patient.
  • Achieve More Appointments: 43% of patients now prefer to book online—a trend that continues to rise each year. Give patients the flexibility of booking appointments through an easy-to-use chat popup that prompts the user directly through your website.
  • Reduce No-Shows: 72% of patients and 60% of healthcare professionals say online appointment booking platforms encourage patients to keep appointments. When a patient is given the option to book an appointment the moment they seek help, they are most likely to keep it and show up on time.
About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Advanced call automation services

Automate routine patient calls to clinics and hospitals with conversational AI-powered voice assistants as an efficient and call-friendly alternative to IVR and online portals.

We regularly add voice AI support for new processes based on demand and feedback from the industry.

Appointment scheduling

24/7 call-based self-service appointment scheduling and notifications

Repeat prescription reordering

Make it easy and convenient for patients to manage their repeat prescriptions over the phone as a self-service

Clinic FAQs

Cut patient waiting times with instant access to interactive voicebots that answer caller’s common questions about your services

Telemedicine triage

Reduce patient waiting times to see physicians with telemedicine triage managed by our medical voice assistants powered by leading AI and ML triage solutions

Connect virtual assistant call data for custom clinic contact center reports

Our team can help you integrate data from our platform with your chosen business analytics software so you can build custom performance reports.

Pediatric use cases:

None provided

Users:

Not specified

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, athena, Cerner

Hardware Compatibility:

Desktop

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools 

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time 

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs
Differentiators vs Competitors:

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs

Keywords

Images

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Videos

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Downloads

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