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Unified Communications (UCaaS/CCaaS)
Unified Communications (UCaaS/CCaaS)
Unified Communications (UCaaS/CCaaS)
Overview
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Avia Summary
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Unified Communications (UCaaS/CCaaS) is a solution provided by Kaleyra, A Tata Communications Co. which was founded in 1999. It belongs to multiple categories of digital health solutions including Concierge Care, Personalized Care, Conversational AI, Care Transitions, and Primary Care.
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It has 5 verified clients.
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Unified Communications (UCaaS/CCaaS) integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Unified Communications (UCaaS/CCaaS) include: Mytonomy guide: Selecting a Modern Enterprise Patient Education Solution and A buyer’s guide to conversational AI
DESCRIPTION
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Benefits to customers
*Flexible and dependable video conferencing
* Seamless collaboration between native and legacy infrastructure
* Proactive, pre-emptive technical services for hardware, software and multivendor solutions
SOLUTIONS & CATEGORIES
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Concierge Care
Personalized Care
Conversational AI
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Concierge & Customer Service Tools
Patient-Provider Messaging Tools
Primary Care Management Services
CLIENT TYPES
None provided
None provided
EHR integration
Integrations
Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other
EHR integration and relevant hardware
None provided
EMRs supported
Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care
Hardware compatibility
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other
Use cases and differentiators
Use case descriptions
None provided
Users
None provided
Differentiators vs internal options
None provided
Differentiators vs competitors
None provided
HELPFUL TOOLS
Unified Communications (UCaaS/CCaaS) Comparisons
Media
Images
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Videos
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Downloads
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