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HIPAA Compliant Customer Relationship Management (CRM) Platform

HIPAA Compliant Customer Relationship Management (CRM) Platform

HIPAA Compliant Customer Relationship Management (CRM) Platform

HIPAA Compliant Customer Relationship Management (CRM) Platform
HIPAA Compliant Customer Relationship Management (CRM) Platform

Overview


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Avia Summary

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HIPAA Compliant Customer Relationship Management (CRM) Platform is a solution provided by LeadSquared. It belongs to multiple categories of digital health solutions including Ratings & Reviews Transparency, Customer Relationship Management (CRM), Consumer Access & Engagement, Scheduling, Personalized Care, Customer Service, Digital Front Door (DFD), and Patient Flow.
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HIPAA Compliant Customer Relationship Management (CRM) Platform integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about HIPAA Compliant Customer Relationship Management (CRM) Platform include: A buyer’s guide to conversational AI and Digital front door: The key to staying ahead in healthcare
DESCRIPTION
LeadSquared is a cloud-based CRM and Marketing Suite specifically designed to meet the unique needs of the healthcare industry. Our HIPAA compliant platform allows healthcare providers to manage patient data securely, ensuring that sensitive information is protected by encrypting data and limiting access to authorized personnel. Designed to improve the patient journey, LeadSquared’s marketing automation creates personalized communications which increases patient engagement and satisfaction, while reducing the workload on staff. Healthcare providers can use the platform to send targeted messages, such as intake forms or reminders for follow-up care, based on the patient’s individual needs. LeadSquared provides a connected patient view, generating reports and data analysis which can be used to create informed marketing campaigns. The platform can identify trends in patient behavior and preferences, enabling healthcare providers to create targeted campaigns that resonate with their audience. The results lead to improved patient acquisition and retention rates, ultimately leading to better business outcomes for healthcare organizations.
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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Website / public online sources
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, NextGen, athena, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care, Other
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)
Use cases and differentiators

  • Form Health Steps-Up to Meet Demand with Patient-First Processes: https://www.leadsquared.com/case-studies/form-health-steps-up-to-meet-demand-with-patient-first-processes/
  • PSYCHē More than Doubles its Pipeline with LeadSquared: https://www.leadsquared.com/case-studies/psyche-more-than-doubles-its-pipeline
  • Marketing Team
  • Patient Engagement Team
  • Intake Team 
  1. Patient Acquisition Focused
  2. Keep potential patients and actual patients separate (CRM vs. EHR)
  3. Systematically engage potential patients
  1. End-to-end HIPAA Compliant Platform
  2. Customer Relationship Management (CRM) and Marketing Automation Platform in one system
  3. LeadSquared implements the system vs. a third party 
Company information

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Digitizing-Healthcare LeadSquared .pdf

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Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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