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HIPAA Compliant Customer Relationship Management (CRM) Platform

HIPAA Compliant Customer Relationship Management (CRM) Platform

HIPAA Compliant Customer Relationship Management (CRM) Platform

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HIPAA Compliant Customer Relationship Management (CRM) Platform
HIPAA Compliant Customer Relationship Management (CRM) Platform

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Overview


Select which hospital or health system you work at and see a personalized compatibility level.
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Avia Summary

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HIPAA Compliant Customer Relationship Management (CRM) Platform is a solution provided by LeadSquared. It belongs to multiple categories of digital health solutions including Ratings & Reviews Transparency, Customer Relationship Management (CRM), Consumer Access & Engagement, Care Transitions, and Referral Management.
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HIPAA Compliant Customer Relationship Management (CRM) Platform integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about HIPAA Compliant Customer Relationship Management (CRM) Platform include: Mytonomy guide: Selecting a Modern Enterprise Patient Education Solution and Digital transformation essentials — Care transitions
DESCRIPTION
LeadSquared is a cloud-based CRM and Marketing Suite specifically designed to meet the unique needs of the healthcare industry. Our HIPAA compliant platform allows healthcare providers to manage patient data securely, ensuring that sensitive information is protected by encrypting data and limiting access to authorized personnel. Designed to improve the patient journey, LeadSquared’s marketing automation creates personalized communications which increases patient engagement and satisfaction, while reducing the workload on staff. Healthcare providers can use the platform to send targeted messages, such as intake forms or reminders for follow-up care, based on the patient’s individual needs. LeadSquared provides a connected patient view, generating reports and data analysis which can be used to create informed marketing campaigns. The platform can identify trends in patient behavior and preferences, enabling healthcare providers to create targeted campaigns that resonate with their audience. The results lead to improved patient acquisition and retention rates, ultimately leading to better business outcomes for healthcare organizations.
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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Website / public online sources
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, NextGen, athena, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care, Other
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)
Use cases and differentiators

  • Form Health Steps-Up to Meet Demand with Patient-First Processes: https://www.leadsquared.com/case-studies/form-health-steps-up-to-meet-demand-with-patient-first-processes/
  • PSYCHē More than Doubles its Pipeline with LeadSquared: https://www.leadsquared.com/case-studies/psyche-more-than-doubles-its-pipeline
  • Marketing Team
  • Patient Engagement Team
  • Intake Team 
  1. Patient Acquisition Focused
  2. Keep potential patients and actual patients separate (CRM vs. EHR)
  3. Systematically engage potential patients
  1. End-to-end HIPAA Compliant Platform
  2. Customer Relationship Management (CRM) and Marketing Automation Platform in one system
  3. LeadSquared implements the system vs. a third party 
Health Equity

HIPAA Compliant Customer Relationship Management (CRM) Platform's approach to Privacy

HIPAA Compliant, SOC II, GDPR Compliant & ISO 27001:1 Certified. All PHI is protected at all times and Mandatory BAA is signed with every organization.

AVIA GUIDE
What is privacy?
Builds trust by communicating data privacy, security, and optionality for data use by the care team.
Company information

Media


Images

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Videos

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LeadSquared for Healthcare.mp4
Downloads

Reviews


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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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