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GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

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By Graphlogic
5.0

1 review

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GL Conversational AI Platform for Healthcare
GL Conversational AI Platform for Healthcare

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OverviewReviews
Clients
Resources

Overview

Contents

AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
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Avia Summary

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GL Conversational AI Platform for Healthcare is a solution provided by Graphlogic. It belongs to multiple categories of digital health solutions including Scheduling, Consumer Access & Engagement, Personalized Care, Customer Service, Digital Front Door (DFD), Patient Flow, Clinician Burnout, Coding & Documentation, Artificial Intelligence (AI), and Conversational AI.
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Some other resource(s) that may be helpful in learning about GL Conversational AI Platform for Healthcare include: Burned out physicians: AI is here to help and Empowering Nurses: Reducing Clinical Burden with Aiva’s AI Solutions
DESCRIPTION

Graphlogic provides a conversational AI platform that supports chatbots, voice bots, visual avatars, and combinations of these AI solutions. In healthcare, Graphlogic automates patient support processes including appointment scheduling, confirmations, general inquiries, marketing campaigns, and prescription analysis using OCR. The platform's visual integration module allows for API connections to medical CRMs, enabling it to follow specific business workflows.

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FEATURED MEDIA
See more
media thumbnail
GL Healthcare onepager.pdf
GL Healthcare onepager.pdf
Voice bot & Chatbot for scheduling and confirming appointments in clinics : dental centers.mp4
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CATEGORIES & SOLUTIONS

Scheduling


Consumer Access & Engagement


Personalized Care


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Consumer Scheduling Tools


AI-Assisted Virtual Scribes


Conversational AI


CLIENT TYPES

Large Hospital/Health System

Health Insurers

IT Service Providers

Diagnostics and Imaging Centers

Medium Hospital/Health System

Extra Large Hospital/Health System

EHR integration
Integrations
None provided
EHR integration and relevant hardware
None provided
EMRs supported
None provided
Hardware compatibility
None provided
Use cases and differentiators
Use case descriptions

Inbound requests to be automated

  • Frequently asked questions (FAQ) 
  • Website & mobile app navigation
  • Finding doctors and clinics
  • About healthcare facilities: Locations / Contacts / Operating hours
  • Patient registration
  • Symptom checking before appointments
  • Prescription Drug Information
  • Access to test results
  • Post consultation summary
  • Billing and payments

Outbound Campaigns

– Newsletters

  • Upcoming webinars / podcasts
  • New healthcare facilities
  • Changes in operating hours
  • Media mentions and other news
  • Promotions and special offers

– Service Notifications

  • Confirming / changing / cancelling appointments
  • Waitlisting
  • Reminders to take medication
  • Notifications for loyalty rewards
  • NPS and CSI surveys
  • CSI survey to rate a bot

– Content Marketing Newsletters

  • Educational videos, articles, posts
  • About services
  • About facilities and doctors
  • Competitive advantages
  • Invitations to research surveys
Users
  • Patients 
  • Doctors 
  • Healthcare Contact Centers
  • IT Service providers for Healthcare
Differentiators vs internal options
None provided
Differentiators vs competitors
None provided
Health Equity
GL Conversational AI Platform for Healthcare's approach to Language accessibility

GL Bots support English, Thai, Arabic, Spanish, and other languages as per a request.

AVIA GUIDE
What is language accessibility?
Provides inclusive language services, including availability of interpreters for all languages that are in your community through physical or digital means.
GL Conversational AI Platform for Healthcare's approach to Privacy

GL Platform supports privare cloud & on-premise deployment to ensure enterprise-grade data security

AVIA GUIDE
What is privacy?
Builds trust by communicating data privacy, security, and optionality for data use by the care team.
Company information

By Graphlogic

Visit website

HELPFUL TOOLS

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Media

Images

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Videos
Become the GL Partner
Voice bot & Chatbot for scheduling and confirming appointments in clinics : dental centers.mp4
Downloads
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GL Healthcare onepager.pdf
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GL Conversational AI Platform for Healthcare Comparisons

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GL Conversational AI Platform for Healthcare

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DeepScribe

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Digital Front Door ("DFD")

Digital Front Door ("DFD")

GL Conversational AI Platform for Healthcare

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VS
Azodha Platform

Azodha Platform

GL Conversational AI Platform for Healthcare

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Playback Health

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GL Conversational AI Platform for Healthcare

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Online Patient Scheduling

Online Patient Scheduling

GL Conversational AI Platform for Healthcare

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VS
Suki Assistant

Suki Assistant

GL Conversational AI Platform for Healthcare

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Augmedix

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Reviews

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Overall Score
5.0

1 review

5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

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Reviewer’s Rating
5
4
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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other
Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)
Reviewer’s Org EMR compatibility
Select EMR
Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

October 3, 2024

verified

October 3, 2024

Decreasing no-shows with AI automated appointment scheduling and reminders

Having partnered with Graphlogic, we now have an opportunity to provide Conversational AI solutions to healthcare companies within our network. For instance, one of the challenges they face is how to confirm doctor appointments with minimal resources and decrease no-shows. AI chatbots and voice bots from Graphlogic help by reminding patients about upcoming appointments and offering options to confirm, reschedule, or cancel. We see that on average 70-80% of confirmations can be done by the bots. Moreover, AI bots handle general questions from patients ensuring instant support.

View more

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Siripatsorn Chandee

AE, IT / Technical support working with GL Conversational AI Platform for Healthcare
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Top Categories

Ambient Intelligence
Digital Front Door (DFD)
Remote Monitoring (RPM)
Virtual Nursing
Conversational AI
Digitally-Assisted Provider Documentation
Dynamic Staffing & Scheduling
Virtual Visits (Synchronous + Asynchronous)
Patient Education
Revenue Cycle Management (RCM)
Clinical Decision Support (CDS)
Smart Rooms
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Resources
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Vendor Resources
Glossary

Top Categories

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

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AVIA Privacy Policy
AVIA Terms of Service
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AVIA GDPR Notice
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AVIA CCPA Notice at Collection
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