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GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

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By Graphlogic
5.0

1 review

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GL Conversational AI Platform for Healthcare
GL Conversational AI Platform for Healthcare

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OverviewReviews
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Overview

Contents

AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

o
GL Conversational AI Platform for Healthcare is a solution provided by Graphlogic. It belongs to multiple categories of digital health solutions including Scheduling, Consumer Access & Engagement, Personalized Care, Customer Service, Digital Front Door (DFD), Patient Flow, Clinician Burnout, Coding & Documentation, Artificial Intelligence (AI), and Conversational AI.
o
Some other resource(s) that may be helpful in learning about GL Conversational AI Platform for Healthcare include: Burned out physicians: AI is here to help and Empowering Nurses: Reducing Clinical Burden with Aiva’s AI Solutions
DESCRIPTION

Graphlogic provides a conversational AI platform that supports chatbots, voice bots, visual avatars, and combinations of these AI solutions. In healthcare, Graphlogic automates patient support processes including appointment scheduling, confirmations, general inquiries, marketing campaigns, and prescription analysis using OCR. The platform's visual integration module allows for API connections to medical CRMs, enabling it to follow specific business workflows.

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FEATURED MEDIA
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GL Healthcare onepager.pdf
GL Healthcare onepager.pdf
Voice bot & Chatbot for scheduling and confirming appointments in clinics : dental centers.mp4
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EHR integration
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Use cases and differentiators

Inbound requests to be automated

  • Frequently asked questions (FAQ) 
  • Website & mobile app navigation
  • Finding doctors and clinics
  • About healthcare facilities: Locations / Contacts / Operating hours
  • Patient registration
  • Symptom checking before appointments
  • Prescription Drug Information
  • Access to test results
  • Post consultation summary
  • Billing and payments

Outbound Campaigns

– Newsletters

  • Upcoming webinars / podcasts
  • New healthcare facilities
  • Changes in operating hours
  • Media mentions and other news
  • Promotions and special offers

– Service Notifications

  • Confirming / changing / cancelling appointments
  • Waitlisting
  • Reminders to take medication
  • Notifications for loyalty rewards
  • NPS and CSI surveys
  • CSI survey to rate a bot

– Content Marketing Newsletters

  • Educational videos, articles, posts
  • About services
  • About facilities and doctors
  • Competitive advantages
  • Invitations to research surveys
  • Patients 
  • Doctors 
  • Healthcare Contact Centers
  • IT Service providers for Healthcare
None provided
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Health Equity
Company information

By Graphlogic

Visit website

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Media

Images

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Videos
Become the GL Partner
Voice bot & Chatbot for scheduling and confirming appointments in clinics : dental centers.mp4
Downloads
media thumbnail
GL Healthcare onepager.pdf
Select which hospital or health system you work at and see a personalized compatibility level.

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ReferralMD Platform

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Schedule

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GL Conversational AI Platform for Healthcare

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Kahun

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Reviews

Filter reviews

Overall Score
5.0

1 review

5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

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Reviewer’s Rating
5
4
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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other
Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)
Reviewer’s Org EMR compatibility
Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

October 3, 2024

verified
new review

October 3, 2024

Decreasing no-shows with AI automated appointment scheduling and reminders

Having partnered with Graphlogic, we now have an opportunity to provide Conversational AI solutions to healthcare companies within our network. For instance, one of the challenges they face is how to confirm doctor appointments with minimal resources and decrease no-shows. AI chatbots and voice bots from Graphlogic help by reminding patients about upcoming appointments and offering options to confirm, reschedule, or cancel. We see that on average 70-80% of confirmations can be done by the bots. Moreover, AI bots handle general questions from patients ensuring instant support.

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Siripatsorn Chandee

AE, IT / Technical support working with GL Conversational AI Platform for Healthcare
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Clients

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Digital Front Door (DFD)
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Oncology
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Virtual Visits (Synchronous + Asynchronous)
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Resources
For Vendors
Vendor Resources
Glossary

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Interoperability

Conversational AI

Oncology

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Behavioral Health

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Patient Billing & Payment

Prior Authorization

Pharmacogenomic (PGx) Decision Support

Digital Therapeutics (DTx)

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection
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