Avia Logo
Categories
Resources
For Vendors

Products /

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

Visit Website

By Graphlogic
5.0

1 review

Visit Website

GL Conversational AI Platform for Healthcare
GL Conversational AI Platform for Healthcare

Visit Website

OverviewReviews
Clients
Resources

Overview

Contents

AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

o
GL Conversational AI Platform for Healthcare is a solution provided by Graphlogic. It belongs to multiple categories of digital health solutions including Scheduling, Consumer Access & Engagement, Personalized Care, Customer Service, Digital Front Door (DFD), Patient Flow, Clinician Burnout, Coding & Documentation, Artificial Intelligence (AI), and Conversational AI.
o
Some other resource(s) that may be helpful in learning about GL Conversational AI Platform for Healthcare include: Burned out physicians: AI is here to help and Empowering Nurses: Reducing Clinical Burden with Aiva’s AI Solutions
DESCRIPTION

Graphlogic provides a conversational AI platform that supports chatbots, voice bots, visual avatars, and combinations of these AI solutions. In healthcare, Graphlogic automates patient support processes including appointment scheduling, confirmations, general inquiries, marketing campaigns, and prescription analysis using OCR. The platform's visual integration module allows for API connections to medical CRMs, enabling it to follow specific business workflows.

Read more
FEATURED MEDIA
See more
media thumbnail
GL Healthcare onepager.pdf
GL Healthcare onepager.pdf
Voice bot & Chatbot for scheduling and confirming appointments in clinics : dental centers.mp4
See all media
EHR integration
None provided
None provided
None provided
None provided
Use cases and differentiators

Inbound requests to be automated

  • Frequently asked questions (FAQ) 
  • Website & mobile app navigation
  • Finding doctors and clinics
  • About healthcare facilities: Locations / Contacts / Operating hours
  • Patient registration
  • Symptom checking before appointments
  • Prescription Drug Information
  • Access to test results
  • Post consultation summary
  • Billing and payments

Outbound Campaigns

– Newsletters

  • Upcoming webinars / podcasts
  • New healthcare facilities
  • Changes in operating hours
  • Media mentions and other news
  • Promotions and special offers

– Service Notifications

  • Confirming / changing / cancelling appointments
  • Waitlisting
  • Reminders to take medication
  • Notifications for loyalty rewards
  • NPS and CSI surveys
  • CSI survey to rate a bot

– Content Marketing Newsletters

  • Educational videos, articles, posts
  • About services
  • About facilities and doctors
  • Competitive advantages
  • Invitations to research surveys
  • Patients 
  • Doctors 
  • Healthcare Contact Centers
  • IT Service providers for Healthcare
None provided
None provided
Health Equity
Company information

By Graphlogic

Visit website

GL Conversational AI Platform for Healthcare Comparisons

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Conveyor AI

Conveyor AI

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Mediktor

Mediktor

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
DeepScribe

DeepScribe

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Digital Front Door ("DFD")

Digital Front Door ("DFD")

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Azodha Platform

Azodha Platform

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Playback Health

Playback Health

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Online Patient Scheduling

Online Patient Scheduling

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Augmedix

Augmedix

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
ReferralMD Platform

ReferralMD Platform

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Schedule

Schedule

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Suki Assistant

Suki Assistant

See more comparisons
Compare to similar products

Best GL Conversational AI Platform for Healthcare Alternatives

product image
Augmedix

By Augmedix

5.0
product image
Mediktor

By Mediktor

5.0
View top 10 alternatives

Media

Images

No images provided

Videos
Become the GL Partner
Voice bot & Chatbot for scheduling and confirming appointments in clinics : dental centers.mp4
Downloads
media thumbnail
GL Healthcare onepager.pdf
Select which hospital or health system you work at and see a personalized compatibility level.

GL Conversational AI Platform for Healthcare Comparisons

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Conveyor AI

Conveyor AI

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Mediktor

Mediktor

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
DeepScribe

DeepScribe

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Digital Front Door ("DFD")

Digital Front Door ("DFD")

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Azodha Platform

Azodha Platform

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Playback Health

Playback Health

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Online Patient Scheduling

Online Patient Scheduling

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Augmedix

Augmedix

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
ReferralMD Platform

ReferralMD Platform

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Schedule

Schedule

GL Conversational AI Platform for Healthcare

GL Conversational AI Platform for Healthcare

VS
Suki Assistant

Suki Assistant

See more comparisons
Compare to similar products

Best GL Conversational AI Platform for Healthcare Alternatives

product image
Augmedix

By Augmedix

5.0
product image
Mediktor

By Mediktor

5.0
View top 10 alternatives

Reviews

Filter reviews

Overall Score
5.0

1 review

5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

Sort by:
Most Recent
Sort by:
Most Recent
Oldest
Most Helpful

Filter reviews

Reviewer’s Rating
5
4
3
2
1
Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other
Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)
Reviewer’s Org EMR compatibility
Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

October 3, 2024

verified

October 3, 2024

Decreasing no-shows with AI automated appointment scheduling and reminders

Having partnered with Graphlogic, we now have an opportunity to provide Conversational AI solutions to healthcare companies within our network. For instance, one of the challenges they face is how to confirm doctor appointments with minimal resources and decrease no-shows. AI chatbots and voice bots from Graphlogic help by reminding patients about upcoming appointments and offering options to confirm, reschedule, or cancel. We see that on average 70-80% of confirmations can be done by the bots. Moreover, AI bots handle general questions from patients ensuring instant support.

View more

user image

Siripatsorn Chandee

AE, IT / Technical support working with GL Conversational AI Platform for Healthcare
Helpful(0)

Clients

Filter clients

Type

  • Partner

  • Vendor

  • Health System

  • Other

Explore Related Resources
resource image
July 22, 2024
Burned out physicians: AI is here to help
Human scribes have proven helpful in reducing physician administrative burden. According to the AMA, having a scribe in the room can reduce burnout by as much as 27%. But this is not as easy a solution to implement as one might think. Have you seen the average size of the examination room? Getting another person in there makes for a crowded elevator. Then, there’s the intimacy problem. Health conversations can be difficult with another person listening in and taking notes. Not to mention the challenge of getting enough trained people available whenever the physician needs them. Alternatively, a well-trained AI model is exceptionally good at processing the conversation between a physician and patient, transcribing it, ordering the conversation into appropriate notes, performing the necessary documentation for claims, initiating referrals for lab tests, images, specialists, and so on.
resource image
September 10, 2024
Empowering Nurses: Reducing Clinical Burden with Aiva’s AI Solutions
Sumeet Bhatia (Founder & CEO) and Kathleen Harmon (Clinical Innovation Advisor) at Aiva Health discuss empowering nurses with AVIA Chief Insights Officer Sonia Singh in the "Voices of the AVIA Network" series.
resource image
July 25, 2023
A buyer’s guide to conversational AI
Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. Within the healthcare sector, this technology is increasingly deployed to automate routine tasks and deliver a more robust and personalized patient experience. Conversational AI leverages a combination of machine learning, natural language processing, and occasionally deep learning to interpret and respond to user inputs, with a conversational user interface that mimics human interaction. Digital health companies deploy conversational AI through chatbots, voice assistants, messaging apps, or any other type of platform where natural language interactions occur.
resource image
July 3, 2024
Digital front door: The key to staying ahead in healthcare
The Digital Front Door (DFD) methodology has emerged as a pivotal element in enhancing patient engagement, streamlining operations, and ensuring a competitive advantage. In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology. The organizations that didn’t yet have one said it was on their radar for later implementation.
resource image
September 9, 2024
Accelerating Innovation at Boston Children’s | Voices of the AVIA Network
Jen Magaziner, VP, Digital Health at Boston Children's Hospital and Sonia Singh, Chief Insights Officer at AVIA discuss the latest on accelerating innovation at Boston Children's Hospital in AVIA's "Voices of the AVIA Network" series.
resource image
June 29, 2023
Top Digitally-Assisted Provider Documentation Companies
The Top Digitally-Assisted Provider Documentation Companies Report is a resource designed to guide healthcare professionals in their quest for exceptional workforce solutions. This report offers perspective on prominent provider documentation companies as reflected in the client reviews gathered on AVIA Marketplace and presents a selection of leading-edge solutions and companies.
resource image
February 21, 2024
Buyer’s guide to the digital front door
What is the digital front door? Digital front door describes a set of interactive and transaction-ready capabilities to enable digital interactions between patients and health systems throughout the care journey, from pre-service to follow-up and payment. When leveraged appropriately, a digital front door strategy can improve patient experiences, drive access, and reduce (or eliminate) reliance on paper-based workflows and manual processes.
resource image
February 22, 2024
Top Digital Front Door Companies Report 2024
AVIA Marketplace's 2024 Top Digital Front Door Companies, including: Why the digital front door matters What leading solutions offer AVIA Marketplace’s top digital front door companies
resource image
April 9, 2024
The Competitive Edge: Why Every Health System Needs a Robust Digital Front Door
Patients demand convenient healthcare access akin to online services. A robust digital front door, integrating online scheduling, telehealth, patient portals, symptom checkers, and payment management, is crucial. It offers a competitive edge by enhancing accessibility, patient loyalty, brand perception, market reach, revenue, and leveraging data for insights, ensuring health systems meet modern expectations and stay competitive. Modern patients rightly demand that healthcare access be as straightforward as ordering a meal online or hailing a ride, which is still far from the norm.
resource image
April 17, 2024
The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention
According to a report from Accenture, patients are increasingly switching providers, and at least a portion say it’s because of the digital experience. In fact, the report goes on to show that digital engagement is a strong predictor of loyalty. Increasingly, patients say they are less likely to stay with a provider who doesn’t provide a good digital experience, and a bad digital experience effects how they feel about their entire healthcare interaction. In other words, great care or bedside manner doesn’t mean a patient will stay if the rest of their experience doesn’t meet their needs.
resource image
May 1, 2024
Navigating the maze: The challenge of choosing the right digital front door solution for health systems
In today’s rapidly evolving healthcare landscape, health system CIOs, Innovation, Strategy, and Marketing executives are faced with a daunting task: selecting the optimal digital front door solution from a sea of options. This abundance of choices often leads to decision paralysis, costly DIY endeavors, or the adoption of solutions that fail to deliver value to consumers and yield no return on investment.
resource image
May 15, 2024
Going beyond the digital front door to unlock precision healthcare through data and ecosystem unification
A consumer-grade digital patient experience solution must facilitate the holistic integration of all patient data, disparate technology solutions, and care services to deliver an experience that’s worth investing in — for both the patient and the health system at large. Otherwise, organizations risk introducing yet another fragmented solution into the market, one that fails to adequately address the diverse needs of patients.
resource image
May 20, 2024
Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference
In today’s rapidly evolving healthcare landscape, optimizing revenue cycle management (RCM) in healthcare is paramount for providers aiming to maintain financial health while delivering exceptional patient care. However, traditional RCM solutions suffer from glaring inefficiencies that lead to frustrated patients and lost revenue. Enter the digital front door (DFD)—a holistic approach that enhances RCM by digitizing and centralizing various aspects of the patient journey. By streamlining everything from intake to bill pay, the DFD drives efficiency and addresses many of the shortcomings of traditional RCM along the way.
resource image
June 17, 2024
Healthcare’s digital front door partners: Three essential attributes for virtual care partners
As health systems seek out new ways to improve patient engagement, deliver a more consumer-centric experience, and expand capacity, having a clear digital front door strategy has become an increasingly essential component of their efforts.
resource image
July 17, 2024
Unlocking hospitals productivity with AI: A comprehensive approach
The future of healthcare hinges on the powerful synergy between advanced technology and human expertise. The integration of AI is not just a trend but a pressing necessity. Patients are no longer willing to endure long wait times and often switch providers if their expectations for timely service are unmet. Additionally, the heavy workload and stress experienced by healthcare professionals in an overwhelmed system highlight the urgency of adopting AI solutions. AI’s transformative impact on the healthcare sector addresses the critical need for improved patient care and operational efficiency. By strategically integrating augmented intelligence at various touchpoints, health systems can streamline the care journey and offer a comprehensive digital front-door experience, resulting in increased patient satisfaction and higher-quality professional time.
resource image
July 3, 2024
The competitive edge: Why every health system needs a robust digital front door
In today’s digital age, a robust digital front door is not a luxury but a necessity for health systems aiming to meet patient expectations, improve operational efficiency, and stay competitive. By adopting a comprehensive DFD strategy, health systems not only enhance the patient experience but also achieve significant operational and financial benefits. As the healthcare industry continues to evolve, the digital front door will play an increasingly central role in shaping the future of patient care and fostering patient loyalty.
resource image
August 17, 2023
Top Conversational AI Companies Report
Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. The Top Conversational AI Companies Report is a resource designed to guide healthcare professionals in their quest for exceptional workforce solutions. This report offers perspective on prominent provider documentation companies as reflected in the client reviews gathered on AVIA Marketplace and presents a selection of leading-edge solutions and companies.
resource image
September 17, 2023
The Fullstack Employee: Revolutionizing the Modern Workforce
Discover the rise of the 'Fullstack Employee'—professionals empowered by AI to transcend traditional roles, boosting productivity, flexibility, and innovation. Dive into the transformative power of AI in reshaping the workforce and learn how businesses can harness this shift for a brighter future.
resource image
October 26, 2023
Patient Engagement 2.0: How Chatbots Are Revolutionizing Health Queries
From providing quick, relevant, and legitimate responses to health questions to streamlining essential tasks, AI chatbots are revolutionizing how patients interact with healthcare providers and provide unique new opportunities for health systems to enhance operations with digital tools.
resource image
October 17, 2023
Conversational AI Elevates the Impact and Value of Digital Tools
Advances in conversational AI virtual assistants deliver tremendous value both to patients and their providers. Leading solutions can answer routine questions, support symptom triage, help patients schedule appointments, provide education, facilitate intake and procedure prep activities, and engage patients post-discharge and during follow-up, all while reducing administrative burdens for care teams and support staff.
resource image
October 11, 2023
The Transformative Potential of Conversational AI
For healthcare providers, conversational AI could have a significant impact on operational efficiency. AI has historically excelled at handling high volume routine tasks that consume significant staff time and resources: appointment scheduling, prescription refills, department and provider routing, for example. Conversational AI will not only improve the performance of handling these tasks but will support healthcare providers in addressing the long tail of use cases that are individually less frequent but in aggregate consume time. By allowing healthcare professionals to focus on more complex and urgent tasks that demand their expertise and experience, adopting conversational AI can also improve job satisfaction as healthcare professionals can devote their time to more meaningful and engaging patient interactions.
resource image
October 10, 2023
Navigating the New Frontier: Protecting Patient Data in Conversational AI and Beyond
With conversational AI involved, legal frameworks like HIPAA and GDPR still apply, but involve added complexity and dimensions. Within legal frameworks like HIPAA and GDPR, conversational AI raises new questions about patient privacy and compliance. For instance, can a chatbot be HIPAA-compliant? How do we ensure that the data processed through conversational interfaces receive the same level of security as traditional electronic health records? Legal authorities and legislative bodies are starting to tackle these issues, but healthcare providers must stay ahead of the curve to ethically utilize these tools and ensure legal compliance.
resource image
January 5, 2024
A new era for health systems: AI-based solutions for superior care
Consumers continue to expect more with each healthcare experience, and providers are grappling with how new market solutions can cater to non-loyal patients. Health systems operate in a progressively competitive environment as the supply of available healthcare services has grown. Meanwhile, consumers have adapted their lifestyles over the past three decades to a fast-paced, competitive, and accessible market. As a result, today’s healthcare consumers have a wide array of choices at their disposal, including a burgeoning array of telehealth options that can serve patients in any location.
resource image
January 9, 2024
In AI we trust? Not without finding its clinical puzzle piece.
Generative AI solutions offer incredible opportunities for the healthcare industry to improve care across multiple dimensions and provide accessible and engaging user experiences. It makes sense that healthcare entities want to implement these tools quickly to attain the promised benefits and avoid falling behind their competitors. But these technologies might still fall short of the hype, with significant shortcomings that may overshadow the advantages for many potential customers.
resource image
October 17, 2024
Top Conversational AI Companies Report | Fall 2024
AVIA Marketplace's Top Conversational AI Companies Report | Fall 2024
You may also like

A buyer's guide to Ambient Intelligence

A buyer's guide to remote monitoring

A buyer's guide to conversational AI

Q&A with Archie Mayani of Change Healthcare: A collaborative approach to automation

A Buyer’s Guide to Virtual Visits

Virtual Visits: Lessons on Growth from 25 Health Systems

View all Resources
brand-footer-logo

Stay up to date

Keep up with the latest products and trends in digital health.

About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

AVIA Marketplace

Contact

Write a review
Resources
For Vendors
Vendor Resources
Glossary

Top Categories

Ambient Intelligence
Digital Front Door (DFD)
Remote Monitoring (RPM)
Virtual Nursing
Conversational AI
Digitally-Assisted Provider Documentation
Dynamic Staffing & Scheduling
Virtual Visits (Synchronous + Asynchronous)
Patient Education
Revenue Cycle Management (RCM)
Clinical Decision Support (CDS)
Smart Rooms
Smart Hospitals

Company

AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection

Contact

Write a review
Resources
For Vendors
Vendor Resources
Glossary

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection
back to top