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GlobalMed

GlobalMed

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By GlobalMed®
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OverviewFeature highlightsAVIA SummaryAboutProduct capabilitiesEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
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      GlobalMed Feature Highlights

      Virtual Care

      GlobalMed offers integrated telehealth software and devices for virtual care anywhere, anytime.


      Wellness Platforms

      Clinically validated wellness platforms are built to support relationships, and personal health.


      GlobalMed Medical Devices

      GlobalMed's hardware enables secure, integrated hardware for comprehensive virtual care.

      Select which hospital or health system you work at and see a personalized compatibility level.
      contact person
      Matt Robinson
      Director of Client Operations
      Avia Logo

      Avia Summary

      o
      GlobalMed is a solution provided by GlobalMed® which was founded in 2002. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Virtual Visits (Synchronous + Asynchronous), Home Health, Home & Community Networks, Personalized wellness, Clinician Burnout, Human Capital Management , Imaging & Radiology, Conversational AI, Artificial Intelligence (AI), Chronic Disease Management, Behavioral Health, Behavioral Health Integration, Care Management, Peer Support Services, ED-based Mental Health Interventions, ED-based SUD Interventions, Behavioral Health Screening, Primary Care, Population Health, and Health Information Exchanges.
      o
      It has 145 verified clients.
      o
      GlobalMed integrates with major EMRs such as Epic, Cerner, and Meditech.
      o
      Some other resource(s) that may be helpful in learning about GlobalMed include: Digital transformation essentials — Population health and Digital transformation essentials — Chronic disease management
      DESCRIPTION

      GlobalMed is a prominent provider of telehealth solutions, known for its comprehensive and integrated platform that enhances patient care and resource management. GlobalMed’s technology is utilized globally, supporting a wide range of telehealth applications and enabling millions of virtual consultations. Our secure, integrated software and hardware solutions are aimed at supporting advanced clinical decision-making and improving patient outcomes.

      Read more
      FEATURED MEDIA
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      CATEGORIES & SOLUTIONS

      Digital Front Door (DFD)


      Virtual Health


      Virtual Visits (Synchronous + Asynchronous)


      See more

      Synchronous Virtual Visit Tools


      Mobile Integrated Health


      Community-based Health Screening Stations


      See more
      CLIENT TYPES

      Pediatric Hospitals

      Academic Medical Centers

      Accountable Care Organizations

      Rural Hospitals

      Small Hospital/Health System

      Large Hospital/Health System

      Health Insurers

      Direct to Consumer

      Device Manufacturers

      Government

      IT Service Providers

      Long-Term Care

      Home Healthcare

      Wellness Companies

      Behavioral Health Providers

      Extra Small Hospital/Health System

      Medium Hospital/Health System

      AWARDS
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      Product capabilities

      Provider directory and search

      GlobalMed offers a provider directory and search functionality through their platforms. This feature allows patients to easily search for healthcare providers by name, specialty, or languages spoken.

      AVIA GUIDE
      What is provider directory and search?
      Synchronizes with multiple data sources to provide up-to-date provider listings without duplication across sources. Search function should automatically complete terms and returns for mistyped words.
      Transparent information

      GlobalMed platforms include comprehensive provider review management capabilities. Aggregated Reviews: Collects provider reviews from multiple sources, giving a holistic view of patient feedback. Reviews Management: Allows providers to manage and respond to reviews, helping to maintain a positive online presence. Customizable Star Ratings: Offers customizable star rating calculations to reflect specific criteria important to your practice. Analytics: Provides detailed analytics to glean insights into patient experiences and identify areas for improvement. These features help ensure that providers can effectively manage their reputation and continuously enhance patient satisfaction.

      AVIA GUIDE
      What is transparent information ?
      Provider reviews from multiple sources with reviews management capabilities, customizable star rating calculations, and analytics to glean insights about potential patient experience improvements.
      Online scheduling

      GlobalMed platforms offers robust scheduling features to streamline the appointment process for both patients and providers: Flexible Scheduling: Patients can schedule appointments by date or preferred provider. Providers can manage their availability and accept or decline appointment requests. Automated Reminders: The system sends automatic SMS and email reminders to reduce no-shows and keep everyone informed. Rescheduling and Cancellations: Both patients and providers can easily cancel or reschedule appointments directly within the app. Virtual Waiting Rooms: These allow for a coordinated start to virtual visits, ensuring a smooth experience.

      AVIA GUIDE
      What is online scheduling ?
      Multi-lingual and consumer-friendly, with scheduling enabled directly from provider pages and new patient scheduling options that do not require logging into a portal. EHR-agnostic to create a consistent consumer experience, and call center-enabled.
      Low-acuity care navigation

      GlobalMed platforms allows for utilization of a network of virtual healthcare providers to manage patient demand dynamically. This helps balance the workload and ensures timely care delivery.

      AVIA GUIDE
      What is low-acuity care navigation ?
      Aggregates inventory of on-demand care options, transitions seamlessly between modes of care, leverages virtual provider pools to manage resources based on demand, leverages ancillary services, and integrates with other digital front door capabilities.
      Virtual visits

      GlobalMed virtual visit solutions are designed to be accessible and seamless allowing users to switch between synchronous and asynchronous modalities. These solutions integrate smoothly with existing provider workflows, ensuring efficiency and continuity of care.

      AVIA GUIDE
      What is virtual visits ?
      Synchronous and asynchronous virtual visit solutions are multilingual, accessible, and omnichannel; and allow users to alternate between modalities. Capabilities should integrate with existing provider workflows and auto-generate clinical documentation, offer real-time benefits information and auto-generate claims, directly enable orders for ancillary services, and automate follow-ups and referrals.
      Intake & Virtual Waiting Room

      Digital Form Upload & Intake: Streamlines the patient intake process, ensuring all necessary forms are uploaded and accessible to healthcare providers before the visit. Integrated Symptom Checking: Allows patients to input symptoms and get preliminary health insights before their consultation, enhancing the pre-visit experience. Accessible Waiting Room: A virtual space where patients, providers, and staff can interact, making the wait time productive and engaging. Patient Queueing: Manages patient flow efficiently, ensuring smooth operations and timely consultations. Sharing Images/Videos: Patients can easily upload images or videos relevant to their condition, providing the care team with more detailed information for diagnosis. Integration with Connected Devices: Collects vital signs and health data through connected devices, ensuring a comprehensive view of the patient's health. Patient/Member Contact & Chatting: Facilitates direct communication between patients and providers, enhancing the overall care experience.

      AVIA GUIDE
      What is intake & virtual waiting room?
      Ability to handle digital form upload & intake. Integrated symptom checking. Waiting room accessible to patients, providers, and staff. Patient/member queueing. Patient can share images or videos. Integration with connected devices for vitals collection. Patient/member contact/chatting. Content for patients to interact with in the waiting room. Notify patient when provider is ready to start visit. Tool for patient to test tech feasibility
      Virtual Encounter

      GlobalMed platforms offers a comprehensive suite of features to enhance virtual healthcare delivery: High-Resiliency, High-Latency Video: Provides robust video quality that can toggle to phone/audio and supports multi-party video. Annotatable Patient Education: Allows for interactive patient education materials that can be annotated during consultations. Multimodal Communication: Enables users to switch between text, chat, in-app messaging, and secure portals seamlessly. Asynchronous Interviews: Includes integrated symptom checking and virtual triage, allowing for asynchronous patient interviews.

      AVIA GUIDE
      What is virtual encounter?
      Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Asynchronous interview (including integrated symptom checking/virtual triage). Ability to “step up” to video visit or in person care if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter
      Diagnosis & Documentation

      GlobalMed platforms offers robust features to enhance healthcare delivery: Leverage Existing Patient Info: Utilizes existing patient demographic and medical information to streamline care. EHR Documentation Support: Integrates seamlessly with EHR systems to support comprehensive documentation. Auto-Generated Clinical Documentation: Automatically generates clinical notes, saving time and ensuring accuracy. Timely Review and Revision: Allows providers to review, confirm, or revise diagnoses, treatment options, and care plans within their existing workflow tools. Photo and Recording Integration: Supports the integration of photos and recordings into patient records.

      AVIA GUIDE
      What is diagnosis & documentation?
      Ability to leverage existing patient demographic/medical info. Support for documentation within the EHR. Auto-generation of clinical documentation. Review, confirm, or revise diagnosis, treatment options (including escalation to a higher acuity care setting), and care plan in a timely manner and within existing provider workflow tools. Photo integration, recording integration, and ability to push AVS to patient portal.
      Technical Support

      GlobalMed offers round-the-clock technical support to address any hardware or software issues that may arise.

      AVIA GUIDE
      What is technical support?
      Ability to provide phone-based support for patients/members and providers. Ability to provide chat or text-based support for patients/members and providers.
      Analytics

      GlobalMed software suite has insight to many different metrics for providers

      AVIA GUIDE
      What is analytics?
      Ability to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback / where patient would have gone.
      EHR integration

      Integrations
      Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health
      EHR integration and relevant hardware
      Recommended, but not required
      EMRs supported
      Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, QuadraMed, Point Click Care
      Hardware compatibility
      Desktop, Mobile / Tablet (native app)
      Use cases and differentiators

      Use case descriptions

      Telehealth Visits

      • Software: GlobalMed’s platform allows healthcare providers to conduct secure video consultations with patients. It includes features like patient scheduling, electronic health records (EHR) integration, and real-time data sharing.
      • Hardware: Our hardware including our TotalExam® cameras enable high-quality video and image capture, which can be crucial for accurate remote diagnoses.

      Specialist Consultations

      • Software: GlobalMed’s solutions facilitate specialist consultations by enabling the sharing of medical images and other critical data during a telemedicine session.
      • Hardware: High-resolution cameras and diagnostic tools (e.g., digital stethoscopes, otoscopes) ensure that specialists can conduct thorough examinations remotely.

      Mobile Health Clinics

      • Software: GlobalMed's platform supports mobile health clinics by providing access to patient records and enabling telehealth services in underserved areas.
      • Hardware: Portable medical kits and diagnostic devices allow healthcare providers to deliver comprehensive care in remote or rural locations.

      Emergency Response

      • Software: In emergency situations, GlobalMed’s software can be used to quickly connect first responders with medical experts for immediate guidance and support.
      • Hardware: Ruggedized telemedicine kits and portable diagnostic tools ensure that critical care can be provided in the field.

      Military Field Operations

      • Software: GlobalMed's platform can be used to provide remote medical consultations and support for soldiers in the field. It allows for secure communication and data sharing between field medics and medical experts.
      • Hardware: Portable and ruggedized telemedicine kits, including the Transportable Exam Station (TES) and TotalExam® cameras, enable high-quality video and diagnostic capabilities in harsh environments.

      Mental Health Services

      • Software: GlobalMed’s telemedicine platform can provide access to mental health professionals for soldiers dealing with stress, PTSD, or other mental health issues. Secure video consultations ensure privacy and confidentiality.
      • Hardware: High-quality video and audio equipment facilitate effective communication between patients and mental health providers.

      Training and Simulation

      • Software: GlobalMed's platform can be used for training military medical personnel through virtual simulations and remote learning modules.
      • Hardware: Simulation kits and diagnostic tools can be used to create realistic training scenarios, helping medics and healthcare providers improve their skills.

      Teleaudiology

      • GlobalMed offers a range of teleaudiology solutions designed to provide remote audiology assessments and care. Thei GlobalMed’s telemedicine technology, enabling remote patient evaluations and CAS Teleaudiology Station combines industry-leading audiology testing devices with clinician-assisted exams. This setup helps patients avoid inconvenient travel and ensures they receive comprehensive audiology care, including hearing tests and hearing aid fittings, from their community.

      School-Based Telehealth

      • Increased Access: Students in rural or underserved areas can receive care without having to travel long distances.
      • Timely Care: Immediate consultations for non-emergency situations can reduce absenteeism and prevent health issues from worsening.
      • Convenience: Students can continue their school day without the disruption of leaving school for an appointment.
      • Support for Mental Health: Telehealth allows students to access counseling or psychological services in a more comfortable, less stigmatized environment.

      Enhancing Employee Relationships

      • Love Every Day® This app helps employees strengthen their personal relationships by encouraging daily positive interactions and communication. It's particularly useful for improving relationship satisfaction and reducing stress related to personal life.

      Supporting Family Dynamics

      • Family Huddle® Designed to improve family communication and relationships, this app is beneficial for employees who want to build stronger family bonds. It can help reduce family-related stress, which in turn can improve workplace.

      Improving Mental Health

      • Moodhacker® This app uses Cognitive Behavioral Therapy techniques to help users track and improve their mood. It's effective for managing stress, anxiety, and depression, leading to better mental health and increased resilience.

      Boosting Workplace Morale and Productivity

      • By integrating these wellness apps, organizations can enhance overall employee well-being, which can lead to higher morale, reduced burnout, and improved productivity. The apps provide tools for employees to manage their mental health and personal relationships, which are critical factors in workplace.

      Personalized Health Journeys

      • The apps offer guided journeys tailored to individual needs, helping users understand their behavior change stages and providing personalized content and interventions. This approach ensures that employees receive the right support at the right time, enhancing the effectiveness of wellness programs.

      Data-Driven Insights

      • Organizations can use the data collected from these apps to gain insights into employee well-being and engagement. This information can guide strategic planning around wellness initiatives, human capital management, and overall organizational health.
      Users

      Healthcare Providers

      Government and Military

      Educational Institutions

      Correctional Facilities

      Corporate Health Program

      Differentiators vs internal options

      GlobalMed focuses on virutal care with endless medical devices that seamless data exchange across various platforms, ensuring that patient data is integrated and accessible across different systems. This is crucial for virtual healthcare, where data gaps can hinder effective care.

       

      GlobalMed Wellness, enhancing well-being through behavior change, mental health support, and relationship building.

      Interactive tools, personalized content, and data-driven insights to engage users and support their wellness journeys. All done outside of the EHR.

      .

      Differentiators vs competitors

      Unlike basic telehealth applications that often only integrate video consultations, GlobalMed allows for comprehensive data integration, including diagnostic and clinical workflows. This means that all patient interactions, whether in-person or virtual, are recorded and accessible in one place.

      GlobalMed Wellness Differentiators:

      Clinically Validated

      Behavior Change Focus

      User Engagement

      Data Driven Insights

      Comprehensive Support

      .

      Health Equity

      GlobalMed's approach to Language accessibility

      GlobalMed's platforms are customizable into many different languages. Currently we have English, Spanish, Portuguese and Vietnamese with the ability to translate into any at requested language.

      AVIA GUIDE
      What is language accessibility?
      Provides inclusive language services, including availability of interpreters for all languages that are in your community through physical or digital means.
      GlobalMed's approach to Accessible engagement options

      GlobalMed's eNcounter™ platform doesn't just stick to video calls; it offers multiple ways to keep patients engaged. Text messaging and voice calls are options, plus you can adjust font sizes to improve readability. That means more inclusive and accessible communication for everyone.

      AVIA GUIDE
      What is accessible engagement options?
      Offers engagement options, including a variety of communication channels such as text, voice and larger fonts.
      GlobalMed's approach to Connectivity

      GlobalMed's platforms are designed to function efficiently even with low bandwidth ensuring virtual health services remain accessible in areas with poor internet connectivity. GlobalMed also ensures that visit information can be obtained and stored for later access when connectivity is available. This means that even if there are connectivity issues during a telehealth session, important data and information can still be captured and securely stored. Once a stable connection is re-established, this information can be accessed and utilized, ensuring continuity of care and minimizing disruptions.

      AVIA GUIDE
      What is connectivity?
      Overcomes patient connectivity barriers (e.g. not reliant on patients wifi or data).
      GlobalMed's approach to Equity informed design

      GlobalMed devices and software are designed to collect precise biometric data across a diverse populations, minimizing inaccuracies that could arise from hardware limitations. The platform is developed with inclusivity in min ensuring that all features and functionalities are accessible and effective for a wide range of users.

      AVIA GUIDE
      What is equity informed design?
      Eliminates hardware or software biases, such as inaccurate biometric data collection, unfavorable or non-evidence-based algorithms toward one race.
      GlobalMed's approach to Privacy

      GlobalMed ensures transparency about data privacy and security, so patients know their information is safe and how it's being used. They also provide options for patients to decide how their data is shared with the care team, which fosters trust and encourages more open communication. Being upfront about these practices builds confidence in the system and strengthens patient-provider relationships.

      AVIA GUIDE
      What is privacy?
      Builds trust by communicating data privacy, security, and optionality for data use by the care team.
      GlobalMed's approach to Data accessibility

      GlobalMed’s platform ensures that even patients with limited internet connectivity or restrictive data plans can access virtual care. It uses adaptive streaming technology that adjusts video quality based on available bandwidth and minimizes data usage. It's all about making healthcare more accessible, no matter your tech setup.

      AVIA GUIDE
      What is data accessibility?
      Resolves technology barriers related to internet and data plan accessibility.
      GlobalMed's approach to User support

      GlobalMed provides training in multiple different platforms and avenues depending on the clients, along with having 24/7 support for any issues, requests or questions.

      AVIA GUIDE
      What is user support?
      Provides timely support and training to improve digital literacy and ease of use.
      GlobalMed's approach to Diversity

      GlobalMed uses diverse imagery that reflects the diverse population it serves. This helps the patients feel seen and respected, fostering a more inclusive environment. The platform supports multiple languages, ensuring that patients can communicate in their preferred language.

      AVIA GUIDE
      What is diversity?
      Demonstrates awareness of cultural differences and respect for all genders through multilingual capabilities, representative imagery of diverse populations served, and purposeful language.
      Company information

      By GlobalMed®

      Founded in 2002

      $855,620 total equity funding

      Visit website

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      Media


      Images

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      Transportable Exam Backpack
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      Transportable Exam Station
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      TotalVitals
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      eNcounter - ClearSteth
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      eNcounter - Vital Signs
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      familyHuddle
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      loveEveryday
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      moodHacker
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      TotalExam Lite
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      Total ECG
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      MouthWatch+
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      eNcounter Software Platform
      Videos

      edit-media
      Company Overview
      moodHacker - How it Works
      Downloads

      media thumbnail
      Employee Wellness Platform Cost
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      White Paper - Transportable Exam Backpack
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      Telehealth in Education
      Select which hospital or health system you work at and see a personalized compatibility level.
      contact person
      Matt Robinson
      Director of Client Operations

      GlobalMed Comparisons

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      NESA Virtual Care Platform

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      Reviews


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      Overall Score
      5.0

      1 review


      5.0

      Features

      5.0

      Ease of use

      5.0

      Customer Support

      5.0

      EHR Integrations

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      Reviewer’s Rating
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      Reviewer’s Role
      • End user
      • Project manager
      • IT / Technical support
      • Executive sponsor
      • Internal consultant
      • Other

      Reviewer’s Org Size
      • XL ($5B+ NPR)
      • L ($3-5B NPR)
      • M ($1-3B NPR)
      • S ($0.2-1B NPR)
      • XS (< $0.2B NPR)

      Reviewer’s Org EMR compatibility
      Select EMR

      Reviewer’s Org Type
      • AMC
      • Pediatric Facilities
      • ACO
      • Rural Presence

      December 9, 2024

      verified

      December 9, 2024

      The best in the business

      GlobalMed was an instrumental partner when we were rolling out an executive medicine clinic to provide worldwide coverage for important individuals. They offer industry-leading telehealth solutions and unparalleled expertise. Their deep knowledge of telemedicine helped us implement advanced features like seamless video consultations and accurate diagnostics that worked in any location around the world, enabling us to deliver premium, personalized care to our most demanding clients.

      What truly sets GlobalMed apart is their outstanding after-sales support. From smooth onboarding to ongoing platform updates and support, their responsive team consistently ensured our operations ran flawlessly. They’ve proven to be more than a vendor—they’re a trusted partner, committed to our success.

      If you’re looking for telehealth experts who combine innovation with exceptional support, GlobalMed is the clear choice.

      View more


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      Joe H

      Senior Healthcare Administrator, Executive sponsor working with GlobalMed

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      The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention
      According to a report from Accenture, patients are increasingly switching providers, and at least a portion say it’s because of the digital experience. In fact, the report goes on to show that digital engagement is a strong predictor of loyalty. Increasingly, patients say they are less likely to stay with a provider who doesn’t provide a good digital experience, and a bad digital experience effects how they feel about their entire healthcare interaction. In other words, great care or bedside manner doesn’t mean a patient will stay if the rest of their experience doesn’t meet their needs.
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      May 1, 2024
      Navigating the maze: The challenge of choosing the right digital front door solution for health systems
      In today’s rapidly evolving healthcare landscape, health system CIOs, Innovation, Strategy, and Marketing executives are faced with a daunting task: selecting the optimal digital front door solution from a sea of options. This abundance of choices often leads to decision paralysis, costly DIY endeavors, or the adoption of solutions that fail to deliver value to consumers and yield no return on investment.
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      May 15, 2024
      Going beyond the digital front door to unlock precision healthcare through data and ecosystem unification
      A consumer-grade digital patient experience solution must facilitate the holistic integration of all patient data, disparate technology solutions, and care services to deliver an experience that’s worth investing in — for both the patient and the health system at large. Otherwise, organizations risk introducing yet another fragmented solution into the market, one that fails to adequately address the diverse needs of patients.
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      May 20, 2024
      Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference
      In today’s rapidly evolving healthcare landscape, optimizing revenue cycle management (RCM) in healthcare is paramount for providers aiming to maintain financial health while delivering exceptional patient care. However, traditional RCM solutions suffer from glaring inefficiencies that lead to frustrated patients and lost revenue. Enter the digital front door (DFD)—a holistic approach that enhances RCM by digitizing and centralizing various aspects of the patient journey. By streamlining everything from intake to bill pay, the DFD drives efficiency and addresses many of the shortcomings of traditional RCM along the way.
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      June 17, 2024
      Healthcare’s digital front door partners: Three essential attributes for virtual care partners
      As health systems seek out new ways to improve patient engagement, deliver a more consumer-centric experience, and expand capacity, having a clear digital front door strategy has become an increasingly essential component of their efforts.
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      July 17, 2024
      Unlocking hospitals productivity with AI: A comprehensive approach
      The future of healthcare hinges on the powerful synergy between advanced technology and human expertise. The integration of AI is not just a trend but a pressing necessity. Patients are no longer willing to endure long wait times and often switch providers if their expectations for timely service are unmet. Additionally, the heavy workload and stress experienced by healthcare professionals in an overwhelmed system highlight the urgency of adopting AI solutions. AI’s transformative impact on the healthcare sector addresses the critical need for improved patient care and operational efficiency. By strategically integrating augmented intelligence at various touchpoints, health systems can streamline the care journey and offer a comprehensive digital front-door experience, resulting in increased patient satisfaction and higher-quality professional time.
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      July 3, 2024
      The competitive edge: Why every health system needs a robust digital front door
      In today’s digital age, a robust digital front door is not a luxury but a necessity for health systems aiming to meet patient expectations, improve operational efficiency, and stay competitive. By adopting a comprehensive DFD strategy, health systems not only enhance the patient experience but also achieve significant operational and financial benefits. As the healthcare industry continues to evolve, the digital front door will play an increasingly central role in shaping the future of patient care and fostering patient loyalty.
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      July 3, 2024
      Digital front door: The key to staying ahead in healthcare
      The Digital Front Door (DFD) methodology has emerged as a pivotal element in enhancing patient engagement, streamlining operations, and ensuring a competitive advantage. In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology. The organizations that didn’t yet have one said it was on their radar for later implementation.
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      April 1, 2025
      The future of CFO leadership: Embracing patient loyalty as a financial strategy
      For the past two decades, healthcare organizations have heavily invested in EHR systems – rightfully so. However, the times have changed. The real opportunity lies in developing patient loyalty through innovative membership models that provide both operational efficiency and long-term growth.
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      September 9, 2024
      Accelerating Innovation at Boston Children’s | Voices of the AVIA Network
      Jen Magaziner, VP, Digital Health at Boston Children's Hospital and Sonia Singh, Chief Insights Officer at AVIA discuss the latest on accelerating innovation at Boston Children's Hospital in AVIA's "Voices of the AVIA Network" series.
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      May 10, 2023
      A Buyer’s Guide to Digital Behavioral Health
      While digital health solutions have been available for some time, the rise in sustained usage of digital behavioral solutions since the start of the COVID-19 pandemic has led to the emergence of behavioral health as one of the first truly digital-first service lines. Unlike medical or surgical specialties build around procedures, many behavioral health conditions involve assessment through interview and treatment with medication and psychotherapy. Most of these interventions can be conducted or prescribed remotely, and allow for quicker response times, greater convenience, and better access to care compared to traditional office-based practices.
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      May 11, 2023
      Top Digital Behavioral Health Companies Report
      The Top Digital Behavioral Health Companies Report is intended to provide healthcare leaders with a broad view of digital patient education and showcase standout companies and solutions with proven market traction. Users can view quick summaries to help them identify which solutions might meet their needs and visit AVIA Marketplace to access detailed profiles and verified client lists, compare solutions, and generate Match Scores to narrow their selections. This report is powered by AVIA Marketplace data, and inclusion is based on the number of verified health system clients listed for each company on AVIA Marketplace. Due to confidentiality agreements, vendors may not always be able to provide full lists of clients.
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      October 17, 2024
      Top Behavioral Health Companies Report | Fall 2024
      AVIA Marketplace's Top Behavioral Health Companies Report | Fall 2024
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      September 24, 2022
      A Buyer’s Guide to Virtual Visits
      Virtual visits are the ability for patients to access care remotely. It is being delivered in two ways: Synchronously with a scheduled or on-demand real-time encounter Asynchronously on-demand through email, text, or chat message
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      November 17, 2022
      Top Virtual Visit Companies Report | 2023
      The Top Virtual Visit Companies Report is intended to provide healthcare leaders with a broad view of virtual visits and showcase standout companies and solutions with proven market traction. Users can view quick summaries to help them identify which solutions might meet their needs and visit AVIA Connect to access detailed profiles and verified client lists, compare solutions, and generate Match Scores to narrow their selections.
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      January 4, 2023
      Q&A with Steve Hendrix of m.Care: Improving outcomes with accessibility
      We are LifeScience Technologies, a healthcare technology company and the developer of the m.Care® virtual care platform. During COVID, we all saw the benefits of being able to treat patients remotely or virtually. Healthcare delivery has changed forever, and now the challenge is in providing an engaging and easy-to-use technology platform that meets the needs of populations and individuals. Access to and communication with the patient’s care team is critical, and patient adherence to care plans is crucial to improving outcomes. For some patients, it is not financially feasible to supply expensive equipment like Bluetooth scales, connected blood pressure cuffs or wearable devices. Social determinants of health are another key consideration when delivering a solution to meet the needs of entire populations. The m.Care platform is designed for ease of use and to encourage and support patient engagement. Our platform supports both synchronous and asynchronous communication–all HIPAA-compliant with data encrypted. Our objectives are to drive better patient outcomes and patient satisfaction through a robust and highly configurable virtual care platform that can accommodate as many patients as possible, with accessibility features that include voice commands in multiple languages for patients who are physically unable to use other means to report data.
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      January 10, 2023
      Virtual Visits: Lessons on Growth from 25 Health Systems
      This webinar will help you learn about: Evaluating staffing and provider network needs Investing in a user-centric experience Exploring new business and operating models Piloting innovative care models Developing asynchronous virtual care strategies
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      January 19, 2023
      Q&A with Steve Giannini of Bright.md: Entering the Telehealth 2.0 Era
      Bright.md’s asynchronous telehealth solution focuses specifically on low-acuity care, which drives down costs and increases provider capacity for higher-acuity patients. The Navigate solution captures symptoms and instantly guides patients to the appropriate level of care within the health system, with pathways that can be adjusted based on the time or chief complaint. The Interview offering utilizes a library of evidence-based clinical interviews to support diagnosis, with automated documentation and interoperable chart-ready SOAP notes. Providers can utilize the Treat solution to treat more than 140 low-acuity conditions in as little as two minutes, with instant diagnosis, prescriptions, and referrals.
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      January 19, 2023
      Q&A with Ethan Otterlei of Zipnosis: Unlocking the potential of asynchronous care
      Zipnosis aims to improve the virtual care experience for both patients and providers with a flexible platform that automates administrative tasks and reduces clinical work time to an average of 89 seconds per encounter. With both synchronous and asynchronous virtual visit capabilities, Zipnosis walks patients through virtual triage and automatically pre-populates the platform with relevant data to reduce the need for manual documentation. Care teams can access a wide array of clinical protocols within the platform, and custom workflows are available to meet the needs of a variety of service lines.
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      February 13, 2023
      Q&A with Cara Munnis of Amwell: Navigating virtual visits with digital care delivery enablement
      Amwell enables health providers, payers, and innovators to achieve their digital ambitions, making every action across the healthcare system easier, more reliable and optimized for better outcomes. In 2006, Amwell pioneered virtual health care. Today, our future-ready platform, Converge™, connects care across in-person, virtual, and automated modalities and provides an open and scalable infrastructure that can grow alongside our customers. We bring a suite of strategic services that deliver true partnership and better outcomes, ensure consistent and timely execution, and provide solutions to close gaps in care, including an affiliated network of medical providers. Together with our customers and innovation partners, we forge a model that adapts as needs evolve and enables the kind of care that can truly create a healthier world.
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      December 14, 2023
      Top Virtual Visit Companies Report
      AVIA Marketplace's Top Virtual Visit Companies Why virtual visits matter What leading solutions offer AVIA Marketplace’s top virtual visit companies
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      October 17, 2024
      Top Virtual Visit Companies Report | Fall 2024
      AVIA Marketplace's Top Virtual Visit Companies Report | Fall 2024
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      August 17, 2023
      Top Conversational AI Companies Report
      Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. The Top Conversational AI Companies Report is a resource designed to guide healthcare professionals in their quest for exceptional workforce solutions. This report offers perspective on prominent provider documentation companies as reflected in the client reviews gathered on AVIA Marketplace and presents a selection of leading-edge solutions and companies.
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      September 17, 2023
      The Fullstack Employee: Revolutionizing the Modern Workforce
      Discover the rise of the 'Fullstack Employee'—professionals empowered by AI to transcend traditional roles, boosting productivity, flexibility, and innovation. Dive into the transformative power of AI in reshaping the workforce and learn how businesses can harness this shift for a brighter future.
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      October 26, 2023
      Patient Engagement 2.0: How Chatbots Are Revolutionizing Health Queries
      From providing quick, relevant, and legitimate responses to health questions to streamlining essential tasks, AI chatbots are revolutionizing how patients interact with healthcare providers and provide unique new opportunities for health systems to enhance operations with digital tools.
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      October 17, 2023
      Conversational AI Elevates the Impact and Value of Digital Tools
      Advances in conversational AI virtual assistants deliver tremendous value both to patients and their providers. Leading solutions can answer routine questions, support symptom triage, help patients schedule appointments, provide education, facilitate intake and procedure prep activities, and engage patients post-discharge and during follow-up, all while reducing administrative burdens for care teams and support staff.
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      October 11, 2023
      The Transformative Potential of Conversational AI
      For healthcare providers, conversational AI could have a significant impact on operational efficiency. AI has historically excelled at handling high volume routine tasks that consume significant staff time and resources: appointment scheduling, prescription refills, department and provider routing, for example. Conversational AI will not only improve the performance of handling these tasks but will support healthcare providers in addressing the long tail of use cases that are individually less frequent but in aggregate consume time. By allowing healthcare professionals to focus on more complex and urgent tasks that demand their expertise and experience, adopting conversational AI can also improve job satisfaction as healthcare professionals can devote their time to more meaningful and engaging patient interactions.
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      October 10, 2023
      Navigating the New Frontier: Protecting Patient Data in Conversational AI and Beyond
      With conversational AI involved, legal frameworks like HIPAA and GDPR still apply, but involve added complexity and dimensions. Within legal frameworks like HIPAA and GDPR, conversational AI raises new questions about patient privacy and compliance. For instance, can a chatbot be HIPAA-compliant? How do we ensure that the data processed through conversational interfaces receive the same level of security as traditional electronic health records? Legal authorities and legislative bodies are starting to tackle these issues, but healthcare providers must stay ahead of the curve to ethically utilize these tools and ensure legal compliance.
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      January 5, 2024
      A new era for health systems: AI-based solutions for superior care
      Consumers continue to expect more with each healthcare experience, and providers are grappling with how new market solutions can cater to non-loyal patients. Health systems operate in a progressively competitive environment as the supply of available healthcare services has grown. Meanwhile, consumers have adapted their lifestyles over the past three decades to a fast-paced, competitive, and accessible market. As a result, today’s healthcare consumers have a wide array of choices at their disposal, including a burgeoning array of telehealth options that can serve patients in any location.
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      January 9, 2024
      In AI we trust? Not without finding its clinical puzzle piece.
      Generative AI solutions offer incredible opportunities for the healthcare industry to improve care across multiple dimensions and provide accessible and engaging user experiences. It makes sense that healthcare entities want to implement these tools quickly to attain the promised benefits and avoid falling behind their competitors. But these technologies might still fall short of the hype, with significant shortcomings that may overshadow the advantages for many potential customers.
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      October 17, 2024
      Top Conversational AI Companies Report | Fall 2024
      AVIA Marketplace's Top Conversational AI Companies Report | Fall 2024
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