A digital health engagement service. Meet Angel, the World’s First AI & Voice Powered Virtual Nurse Assistant managing entire at-risk populations at scale.

Angel is powered by an award winning, omni-channel, monitoring, care management & care coordination Solution in one complete platform.

With 85% of healthcare costs going to managing chronic conditions, Angel helps solve some of the biggest challenges in healthcare.

- Poor Engagement

- Cost & Complexity Barriers

- Poor Adherence

- Data Silos

Angel partners with payers/providers/health systems, MCO’s, MSO’s, ACO's and Pharma to engage, monitor and manage high risk / rising risk populations such as Medicare/Medicaid for chronic conditions, post discharge and social determinants of healthcare.

- Angel enables the most effective, efficient and scalable way to close gaps in care, reduce risk, admissions, readmissions, and significantly improve clinical, HEDIS, CAHPS, STAR and financial ROI outcomes by 10X+.

- Angel extends clinical team capacity by 7X+ when she takes over repetitive, robotic-like tasks such as telephonic engagement. Angel reaches and manages all, regardless of technology, with the most comprehensive high touch, easiest to use, lowest cost solution in the market.

- Angel allows nurses and care managers to save ~50% of their time and practice at the top of their license, focusing only on the neediest patients.

- Angel maximize engagement via highly personalized, clinically intelligent and evidence-based Care Conversations starting with a phone call (Care Call) and combines it with CareText, CareApp, CareChat, CareMail and CareFax to make timely data actionable, while dissolving data silos.

- Angel’s powerful Care Conversations Engine gather vitals, well-being measures, nudges, educates and assists with care plan/medication adherence, appointments, referrals, transportation and important reminders as needed.

Clear Arch Touch Remote Patient Monitoring (RPM) Tablet is easy-to-use with an engaging interface for a superior user experience. The Clear Arch Touch RPM tablet combines the best-in-class features of traditional Personal Emergency Response Systems (PERS) with advanced Remote Patient Monitoring (RPM) technology. Clear Arch Touch is ideal for managing the health of high-risk patients (i.e, chronically ill; CHF, COPD, CKD, Hypertension, etc) via remote communications and vital signs monitoring. Clinical decision-making is vastly improved when care teams have convenient access to patient health data, health status updates and timely information. Plug-and-play feature ensures an easy set-up and optimal operational experience. 

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Essential features and options available with Clear Arch Touch RPM include:

• Nationwide 4G LTE Coverage
• HIPAA-compliant technology
• PERS integration options
• Automatic Fall Detection Button (optional)
• Scrolling Picture Gallery 
• Video Teleconferencing (Zoom, Vidyo, etc)
• Text/Email 2-Way Messaging
• Compatible with BlueTooth vital signs peripherals
• Patient/Condition Specific Health Education Tips
• Interactive Health Surveys
• Customizable 'Feature Tiles'
• Gamification Display Options
• Activity Tracking (optional)
• Medication Reminders (optional) 
• Spanish Language (optional)

Clear Arch Health is a healthcare solutions vendor and partner on a mission to bridge gaps in remote care by transforming the delivery of healthcare. 

We enable leading healthcare organizations, hospitals, health systems, clinical practices, homecare agencies and home health entities to streamline productivity and workflow efficiency. 

Our advanced healthcare technology innovations in patient monitoring and personal safety give healthcare providers the necessary tools to improve clinical outcomes by implementing time-critical data-driven insights supported by our end-to-end virtual care program guidance so that they may proactively help healthcare consumers to live well at every stage of life. 

• Clear Arch Health offers the latest advancements in health monitoring and emergency response solution software to improve outcomes, reduce costs and streamline logistics. Offering a unique combined platform capable of supporting Remote Patient Monitoring (RPM) and/or Personal Emergency Response System (PERS) designed to support individual patients needs and offers the opportunity to white label care services to keep patients connected to their healthcare providers.

• From direct shipping, patient identification, qualification, enrollment and onboarding, to staff and end-user training, expert consultation and comprehensive customer support, Clear Arch Health manages all product and service logistics for our clients and our partners with flexible, customizable, scalable and sustainable options.

• Clear Arch Health is a partner that simplifies RPM program delivery so our clients can focus on doing what they do best – delivering care. Our robust RPM platform and expansive patient-centric program and service options (including Bluetooth-enabled compatability with a range of healthcare peripherals for clinical self-monitoring and reporting) enhance the delivery of healthcare, creating an overall better experience for providers and their patients through engaging tablets, mobile devices and user-friendly eHealth applications.

• Our aim at Clear Arch Health is to be the go-to vendor partner for enabling actionable clinical oversight, lowering the cost of healthcare and helping to reduce hospital admissions, readmissions and emergency department visits.

• Offering the industry's first full-featured RPM solution with an integrated PERS medical alarm, Clear Arch Health is a premier innovator in connected care technology and offers the only solution that is designed to step-down and transition to private pay for patients that opt to keep a self-monitoring healthcare program.

• Clear Arch Health provides an innovative connected care platform that streamlines patient health data collection, assessment, condition management and timely intervention for patients outside of clinical settings. This makes it easier for our clients and care providers to meet evolving healthcare needs, achieve goals, reduce the cost of care and improve patient satisfaction for an overall better patient experience.

Care Angel can optimize traditional call centers, drastically reducing labor costs. extending reach by 7x or more.

Identify gaps in care early. Automatically navigate to the care team for triage or appointment.

Automatically deploy care plans and care pathways that condition specific, connected or not-connected.

Care Angel

Key differentiators vs. chatbot, IVR, SMS and Call Center HR

1.    Engage Your ENTIRE Population (Better Reach than Chatbots, Higher Patient Retention Than IVR)

·      Care Angel's AI and Voice and chat engagement solution allows Care Angel to meet members where they are technologically. No hardware spend needed to access patient populations. 

·      Works over landline, cell phone, smart phone and computer browser. No need for an incremental hardware spend to access patient populations. 

·      Sophisticated engagement solutions dramatically reduces patient fatigue and attrition associated with IVR

2.    Maximum Clinical Efficiency

·      A Virtual Assistant to support every Nurse and Care Manager 

·      Care Angel automates a nurse/care managers repetitive and routine daily tasks associated with telephonic outreach, care for 7-8 times more patients without increasing labor costs.

3.    Innovative AI and NLP-Based Approach

·      Care Angel uses highly structured Narrow AI and Natural Language Processing to drive a guided care conversation based on clinically validated Care Plans (ours or yours)

·      This guided process allows the collection of biometric, physical, psychosocial and contextual data through voice (or sms or chat depending on technology).

·      There is a dynamic Care Pathway for each patient response.

4.     Care 360 - Integrated Population Management Solution

·      Care 360 consolidates disparate communication services into a single platform. (medication adherence, appointment scheduling, reminders, post-discharge, surveys, assessments, etc. 

·      Manage multiple co-morbid conditions concurrently for both chronic and post-discharge populations. 

·      Adapts dynamically to adjust care plans in response to care call responses, unexpected episodic hospitalization and post discharge follow up. 

·      Collects HEDIS, STAR, CAPHS survey data, and pushes reminders (medication, appointment, health screening, etc).  

5.    Highest reach and ROI in the Market

·      7:1 ROI

6.     Connecting the WHOLE Care Ecosystem

Care Angel's integrated approach to care monitoring and management ensures that data and alerts flow seamlessly to the stakeholders when and how they need it. 

For Nurses/Care Managers

·      Robust clinical dashboard and rules engine that allow proactive patient management

·      Care Connect - Synchronous and asynchronous communication. Nurses/Case Managers can select from pre-written messages to respond to member, record, send and receive custom audio messages and more

·      Actionable and automated navigation to appropriate resource. Allowing for active issue resolution and support faster, to improve outcomes

·      Extend nurse/care manager capacity and increase patient touch-points between visits

·      Allow clinicians to practice at the top of their license by automating the redundant and routine tasks, and making more time for direct patient care

·      Capture and share (with PCP) detailed information about the patients’ conditions and the specific actions taken regarding patient

For Primary Care Doctors

·      Care Fax – innovative e-fax solution that bridges Care Angel’s cutting edge care management solution with the reality of many of today’s medical practices. Seamlessly communicate relevant patient data to PCPs through an automated fax-based solution

·      EMR Integration - Care Angel's open API's also allow direct integration into PCP EMR either directly or through our integration partnership

Family Caregiver

·      Alerts, notifications and regular reports through the Care Angel App, browser and app allow family care givers unequalled insight into the care process. (optional)

Clear Arch Health Touch easily integrates with various EMR and EHR software platforms to enhance and streamline clinician workflows and capture clinical and billing data. 

Easy to Use/Ready to Use Device:

• Wireless
• Plug ‘n play set up
• No landline needed
• Intuitive user interface                                                                                   

Flexible Programs:

• Configurable options to suit specific patient needs and operational goals

• The telehealth/homecare industry’s first full-featured RPM solution with an integrated PERS medical alarm.
• The only RPM solution designed to step-down and transition to private pay.