Deloitte’s ConvergeHEALTH Connect platform is a suite of sector-specific solutions built on Salesforce Health Cloud. ConvergeHEALTH Connect’s offerings focus on improving health care relationships across the care continuum by delivering personalized experiences at scale. ConvergeHEALTH Connect offers 3 use cases for: life sciences, health care, and the public sector.

We create new digital ecosystems to shape the future of health. Businesses and stakeholders across the health care ecosystem—from health plans and biopharma, to government agencies and health care providers, to start ups and tech giants—are all building the future of health. ConvergeHEALTH is committed to delivering solutions that enable these organizations to put patients at the center of health care. ConvergeHEALTH creates new health ecosystems to enable the future of health by combining next generation platforms, deep industry experience and novel collaboration models. We move with the agility of a health startup, backed by the global reach of Deloitte to design and offer platforms and services that empower the shift to value-based personalized health care. We do this by creating digitally connected ecosystems comprised of analytics platforms, industry partnerships, and world-class consulting services, all with the unified vision of putting patients at the center of health care.

PH Connect enables communication and collaboration community-wide, across the entire healthcare continuum; from front-end primary care providers, urgent care centers, and athletic trainers; through the ED, specialists, and hospitalists; all the way through to the post-acute home health, rehab, and long-term care providers. 

Like all Proficient Health solutions, PH Connect streamlines access, improves the direct admission process, and makes referrals easier and more efficient. Duplicate tests, unnecessary diagnostics, and unnecessary hospital stays can also be avoided. All of this leads to better patient care, increased overall productivity, and satisfaction of physicians and other staff, and widespread user adoption. 

Proficient Health offers an integrated suite of solutions specifically for the healthcare industry, to support referral management needs for Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), both large & small health systems, children’s hospitals and payers. Our solutions can work together seamlessly for organizations seeking a fully integrated approach, or as standalone solutions for those seeking to solve specific challenges now and grow from there. We’re setting new standards by offering solutions to connect your entire care community from hospitals and health systems to individual providers on the go. Understanding the importance of collaboration in healthcare, our solutions work hand-in-hand with an organization's existing EHR and disparate EHRs. Proficient Health drives: - Better communication & care coordination among providers (both in the inpatient and outpatient settings) - Streamlined patient referrals & consults - Better patient care - Improved operational efficiencies - Enhanced in-network optimization - Reduced costs for both healthcare providers and patients

A comprehensive patient services suite addresses five service areas: * Therapy: Connecting with patients to provide access to and support with their care * Financial: Helping patients obtain the resources they require to stay on therapy * Clinical: Providing patients with a point of contact during clinical trials and assisting with REMS * Engagement: Supporting patients’ unique treatment journeys and enabling better long-term treatment outcomes * Education: Delivering educational insights to inform patient decision-making and behaviors

Multichannel digital patient support: Provide coherent, high-touch patient interactions across all communication channels Cloud-based scalable platform: Built on Salesforce, the product provides a highly scalable platform, using cloud, mobile, and social technologies “Connected Patient” solution accelerators: Leverage pre-built accelerators for patient data management, companion mobile apps, and Internet of Things/device integrations Robust partner ecosystem: Deploy pre-packaged integrations for computer-telephony integration, document templates and automation, e-verification, and middleware Care team collaboration: Provide effective patient support and care coordination across health care providers and other care team members Individualized patient support journeys: Enable personalized therapy journeys and support models to facilitate great patient experience

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