Carium is a Care Experience Platform (CXP) delivering the next generation of advanced virtual care technology. Within one, cohesive ecosystem, the end-to-end care journey is actionable, personalized and efficient for care teams and the people they serve. Carium helps health systems, payors/payviders and healthcare innovators lower costs; increase speed-to-market; achieve measurable results; and enable robust, engaged experiences.

Our secret sauce is that Carium enables a better care experience – whether as the care “giver” or the care “receiver”– than legacy/existing technologies have been able to provide. With better experiences, people want to engage, feel good when engaging, realize benefits, and see results.

Carium is a Care Experience Platform (CXP) delivering the next generation of advanced virtual care technology. Within one, cohesive ecosystem, the end-to-end care journey is actionable, personalized and efficient for care teams and the people they serve. Carium helps health systems, payors/payviders and healthcare innovators lower costs; increase speed-to-market; achieve measurable results; and enable robust, engaged experiences.

Our evidence-based care programs are built with clinicians to anticipate patient needs and proactively offer additional support during key points in care journeys where things could go off track — such as right before or after surgery, after the birth of a child, or being newly diagnosed with a chronic condition. We offer this support to patients through conversational, two-way texting that feels as simple as chatting with friends and family, but is backed by AI and natural language processing to intelligently answer common questions and triage concerns to the care team directly into the EHR or Memora’s own dashboard. Clinicians can see message history and jump seamlessly into the conversation with the patient or chat in-thread, provider-to-provider, to coordinate care — helping patients feel more satisfied with their care, and clinicians more valued in how they deliver it. 

Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. Our platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support. Memora Health reduces care team notifications by as much as 40% and improves patient engagement and clinical outcomes across diverse populations.

EHRs, due to their ubiquitous presence in healthcare, are also considered competitors. However, their primary function as digital record-keeping fails to deliver action-based engagement on the data it stores. 

Recently, some major EHRs introduced additional functionality intended as engagement capabilities, but are instead, simply retro-fitted aged architectures with limited functionality. Our third competitor category is Customer (or Patient) Relationship Managers, most of which fail to align with the unique needs of the healthcare industry and fail to integrate within the larger ecosystem of care.

According to our customers and market analysis, our top differentiators include:

• One end-to-end, complete platform ecosystem for advanced virtual care, enabling healthcare. organizations to streamline their tech stack
• Ability to actively engage people within their healthcare journey, regardless of disease state, condition, or location.
• Ability to automate care team workflows to optimize operational efficiencies. 
• Ability to customize clinical pathways and retain IP ownership.
• Ability to deploy within weeks, with less cost than hiring just one senior software engineer.

Existing options at health systems today likely do not impact patient experience and clinical care to the degree the organization desires. Memora Health offers a modernized solution that can take your under-performing systems and tools, and supercharge them to meet patients where they are.

Memora Health offers an innovative way to support patients outside the clinic setting through its AI-powered platform that intelligently combines device-based and patient-reported data to comprehensively monitor patient performance. Beyond just device-based data collection, Memora’s communication platform includes care pathways that are deployed through an intelligent SMS-based communication engine, as well as virtual visit and phone call capabilities to fully support patients in a home-based setting.