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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
PatientConnect Voice offers interactive voice response (IVR) calling directly to your patient's phone. Increase patient engagement and improve adherence with custom reminders and symptom questions through automated calling. Organizations have full control over content, cadence, and response delivery of automation sent delivered to their patient population.
About Health Recovery Solutions:

Health Recovery Solutions (HRS) supplies 400+ leading health systems, physician groups, and home health organizations with the most advanced remote monitoring platform focused on changing patient behavior to reduce readmission and improve clinical outcomes. HRS' disease-specific telehealth solutions are customized with 90+ care plans, educational videos, teach back quizzes, customized education, and medication reminders, while also integrated with Bluetooth peripherals for advanced clinical monitoring. Video calls, phone calls, and messaging are part of the communication tools as well as 24/7/365 direct technical patient support through the tablets provided or mobile apps. 

Product Description:

Our evidence-based care programs are built with clinicians to anticipate patient needs and proactively offer additional support during key points in care journeys where things could go off track — such as right before or after surgery, after the birth of a child, or being newly diagnosed with a chronic condition. We offer this support to patients through conversational, two-way texting that feels as simple as chatting with friends and family, but is backed by AI and natural language processing to intelligently answer common questions and triage concerns to the care team directly into the EHR or Memora’s own dashboard. Clinicians can see message history and jump seamlessly into the conversation with the patient or chat in-thread, provider-to-provider, to coordinate care — helping patients feel more satisfied with their care, and clinicians more valued in how they deliver it. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Chronic Disease

Post Surgery

Behavioral Health

Primary Care

Pediatric use cases:

HRS has served a diverse set of age populations ranging from pediatric to over 100+ years old, across multiple healthcare organizations.

https://www.healthrecoverysolutions.com/blog/telehealth-rpm-for-pediatrics-explained

Users:

The end users of the product include patients, members of their care team. PatientConnect is a device agnostic automated outreach (IVR) solution for healthcare organizations, used across the enterprise.

Description:
  • Preventive care and support
  • Oncology (oral chemotherapy, radiation oncology)
  • Women's health (fertility, prenatal, postpartum)
  • Surgical care (orthopedics, GI procedures, cardiovascular)
  • Mental health
  • Chronic condition management (diabetes, CHF, hypertension, COPD, CKD)


Pediatric use cases:

Our care programs can support pediatric surgery, oncology, endocrinology, behavioral health, and more.

Users:

Clinicians, care team members, care navigators, administrators, and others.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, ADT, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Other, Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Automated calling to patients' personal device
Differentiators vs Competitors:
  • Customizable on patients' care plan
  • Medication reminders
  • Appointment reminders
  • Activity reminders
  • Symptom surveys
Differentiators vs EHR Functionality:

Existing options at health systems today likely do not impact patient experience and clinical care to the degree the organization desires. Memora Health offers a modernized solution that can take your under-performing systems and tools, and supercharge them to meet patients where they are.

Differentiators vs Competitors:

Memora Health offers an innovative way to support patients outside the clinic setting through its AI-powered platform that intelligently combines device-based and patient-reported data to comprehensively monitor patient performance. Beyond just device-based data collection, Memora’s communication platform includes care pathways that are deployed through an intelligent SMS-based communication engine, as well as virtual visit and phone call capabilities to fully support patients in a home-based setting.

Keywords

Images

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PatientConnect voice bubbles-1.png

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Memora Dashboard January 2023 (1).png

Videos

No videos provided

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Memora Health -Edit-Ver5-64MB.mp4

Downloads

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HRS Overview.pdf
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Memora Health Overview

Alternatives

Company Details

Founded in 2017

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